Knoxville, TN · On-site
$14.25 - $19/hr
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications: * At least one previous role based in strong ...
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Knoxville, TN · On-site
$14.25 - $19/hr
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications: * At least one previous role based in strong ...
Knoxville, TN · On-site
$14.25 - $19/hr
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications: * At least one previous role based in strong ...
Knoxville, TN · On-site
$14.25 - $19/hr
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications: * At least one previous role based in strong ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications/Requirements: * At least one previous role based ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Utilize CRM tracking system daily Qualifications/Requirements: * At least one previous role based ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
Clarksville, TN · On-site
$15 - $20/hr
... and group chat. We're looking for a charismatic host who can turn scrolling into shopping and first-time viewers into loyal customers. The Role: As our TikTok Live Operator, you'll manage the ...
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Clarksville, TN · On-site
$15 - $20/hr
... and group chat. We're looking for a charismatic host who can turn scrolling into shopping and first-time viewers into loyal customers. The Role: As our TikTok Live Operator, you'll manage the ...
Order Management CSR Pay $20+ depending on experience Job Qualifications: High school diploma or ... Deliver outstanding customer service over the phone, emails, and live chat. Respond to customer ...
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Order Management CSR Pay $20+ depending on experience Job Qualifications: High school diploma or ... Deliver outstanding customer service over the phone, emails, and live chat. Respond to customer ...
Nashville, TN · On-site
$29K - $53K/mo
Chat Management ... Manage 2+ incoming live chats at the same time and ensure timely responses. * Fraud Vetting:
Nashville, TN · On-site
$29K - $53K/mo
Chat Management ... Manage 2+ incoming live chats at the same time and ensure timely responses. * Fraud Vetting:
$15.50 - $20.75/hr
... live chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... Build rapport with clients and effectively manage conflicts or misunderstandings * Contribute to ...
$15.50 - $20.75/hr
... live chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... Build rapport with clients and effectively manage conflicts or misunderstandings * Contribute to ...
Goodlettsville, TN · Remote
$18 - $20/hr
Respond to verification requests through phone, email, and chat channels * Send, track, and manage verification documentation and related requests * Maintain detailed records and documentation within ...
Goodlettsville, TN · Remote
$18 - $20/hr
Respond to verification requests through phone, email, and chat channels * Send, track, and manage verification documentation and related requests * Maintain detailed records and documentation within ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat -- phone is our most important channel ... Master our order management systems to handle account changes, order tracking, billing questions ...
Quick apply
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat -- phone is our most important channel ... Master our order management systems to handle account changes, order tracking, billing questions ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital ... Strong time management skills and ability to meet daily deadlines * Confident working knowledge of ...
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat - phone is our most important channel ... Master our order management systems to handle account changes, order tracking, billing questions ...
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat - phone is our most important channel ... Master our order management systems to handle account changes, order tracking, billing questions ...
$13.50 - $18.50/hr
Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a ... Proficiency in customer service software, CRM systems, and Microsoft Office applications. * Ability ...
$13.50 - $18.50/hr
Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a ... Proficiency in customer service software, CRM systems, and Microsoft Office applications. * Ability ...
Cordova, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
Cordova, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
Memphis, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
Memphis, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
Cordova, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
Cordova, TN · On-site
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
$55K - $65K/yr
Demonstrated use of technology and social media to drive business; experience with Live Chat, Augmented Reality and 3D Room Planner a plus. As a Design Selling Leader, you: * Partner with Managers ...
$20.9K - $27.4K
4% of jobs
$27.4K - $34K
10% of jobs
$39.3K is the 25th percentile. Wages below this are outliers.
$34K - $40.6K
14% of jobs
$40.6K - $47.1K
16% of jobs
The median wage is $52.7K / yr.
$47.1K - $53.7K
7% of jobs
$53.7K - $60.2K
10% of jobs
$63.5K is the 75th percentile. Wages above this are outliers.
$60.2K - $66.8K
29% of jobs
$66.8K - $73.4K
4% of jobs
$73.4K - $79.9K
3% of jobs
$79.9K - $86.5K
1% of jobs
$86.5K - $93K
2% of jobs
$20.9K
$55.7K
$93K
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.
$14.25 - $19/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 days ago
Toyota BDC/Internet Sales Associate
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Responsibilities:
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications:
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Dealership Benefits
Insurance plans available for eligible full time associates
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Voluntary Accidental Insurance
Voluntary Critical Insurance
401k retirement
Paid Holidays for eligible associates
Paid vacations for eligible associates
Employee discounts
Sick Leave for eligible associates
Drug Free workplace
