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Remote Live Chat Typing Jobs in Tennessee (NOW HIRING)

JustMarkets

$15.50 - $20.75/hr

... live chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

Revance

Customer Success Specialist

Nashville, TN · Remote

$26.50/hr

Remote Schedule: Schedule: 8:00 AM -4:30PM EST or 8:30AM - 5PM PST * Pay rate: Pay rate: $26.50/hr ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

New

Liveops

Remote Customer Service Representative

Antioch, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Memphis, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Lebanon, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Cordova, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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All JobsLive Chat Typing JobsRemote Live Chat Typing JobsRemote Live Chat Typing Jobs in Tennessee

Remote Live Chat Typing information

What is a remote live chat typing?

A Remote Live Chat Typing job involves providing customer support, answering questions, and assisting clients through online chat platforms. Employees in this role communicate with customers in real time, typically handling inquiries about products, services, or technical issues. The job is performed entirely online, allowing individuals to work from home or any location with a reliable internet connection. Strong typing skills, good communication, and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote live chat typing agent?

To thrive as a Remote Live Chat Typing Agent, you need excellent written communication skills, fast and accurate typing abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Strong multitasking, problem-solving, and customer service skills help agents handle multiple conversations efficiently and empathetically. These skills and qualities are crucial for delivering timely, accurate support and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote live chat typing professionals, and how can they be managed?

Remote live chat typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining fast response times, and managing customer emotions through text alone. To manage these, it's essential to develop strong multitasking abilities, stay organized with chat management tools, and use clear, empathetic language. Regularly updating product knowledge and following company guidelines also help ensure accurate and helpful responses, contributing to a positive customer experience.

What is the difference between Remote Live Chat Typing vs Remote Customer Service Representative?

AspectRemote Live Chat TypingRemote Customer Service Representative
CredentialsBasic computer skills, typing proficiencyCustomer service skills, sometimes certifications
Work EnvironmentOnline, from home, chat platformsOnline or call center, multi-channel communication
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking, various sectors
Job FocusTyping and responding via chatHandling customer inquiries, problem-solving

Remote Live Chat Typing primarily involves responding to customer queries through chat platforms, focusing on fast and accurate typing. Remote Customer Service Representatives may handle chats, calls, or emails, providing broader support. While both roles require good communication skills, Remote Customer Service Representatives often need additional customer service training and may handle more complex issues. The roles overlap in online work environments and customer interaction but differ in scope and responsibilities.

What are the most commonly searched types of Live Chat Typing jobs in Tennessee?

The most popular types of Live Chat Typing jobs in Tennessee are:

What are popular job titles related to Remote Live Chat Typing jobs in Tennessee?

For Remote Live Chat Typing jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Typing jobs in Tennessee look for?

The top searched job categories for Remote Live Chat Typing jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Live Chat Typing jobs?

Cities in Tennessee with the most Remote Live Chat Typing job openings:

Remote Live Chat Typing jobs near you

Customer Support Specialist - Malay Speaker

JustMarkets

On-site, Remote

$15.50 - $20.75/hr

Full-time

Medical, PTO

Posted 21 days ago

Job description

Responsibilities
  • Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone
  • Effectively analyze customer data to provide appropriate recommendations and resolve issues
  • Resolve product or service concerns by clarifying the customer's problem, identifying the cause, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution
  • Demonstrate excellent customer service by fostering positive long-term relationships and encouraging repeat business
  • Build rapport with clients and effectively manage conflicts or misunderstandings
  • Contribute to team efforts by achieving related results as needed
  • Commit to meeting quality standards when handling customer inquiries
Requirements
  • Excellent communication skills, both verbal and written
  • Proficiency speaking and writing in Bahasa Melayu
  • Strong interpersonal and communication skills
  • High level of professionalism and customer service orientation
  • Attention to detail, with excellent organizational and time management skills
  • Ability to work well in a team and collaborate with other departments
  • Own a laptop, stable and reliable internet connection
  • A dedicated and quiet home workspace suitable for remote work
We Offer
  • 8 paid sick leave shifts per year
  • 12 paid vacation leave shifts per year
  • Medical insurance budget
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

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