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Live Chat Typing Jobs (NOW HIRING)

JANUS et Cie

Sales Support Specialist

Santa Fe Springs, CA · On-site

$24 - $25/hr

... live chat software (Zendesk preferred) * Any ticketing software (Zendesk preferred) * Excellent written and verbal communication skills * Sense of urgency and strong client service skills * Typing ...

JANUS et Cie

Sales Support Specialist

Santa Fe Springs, CA · On-site

$24 - $25/hr

... live chat software (Zendesk preferred) * Any ticketing software (Zendesk preferred) * Excellent written and verbal communication skills * Sense of urgency and strong client service skills * Typing ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Proficient in fundamental computer skills, including typing, email communication, and navigating ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

Amicis Global

IT Service Desk Agent

South Jordan, UT · On-site

$22 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

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Live Chat Typing information

What is the difference between Live Chat Typing vs Customer Service Representative?

AspectLive Chat TypingCustomer Service Representative
CredentialsHigh school diploma or equivalent; typing skillsHigh school diploma; communication skills
Work EnvironmentRemote, computer-basedOffice or remote, phone and computer-based
Industry UsageOnline support, e-commerceVarious sectors including retail, telecom
Primary TasksTyping responses in live chatHandling calls, emails, and chats

Live Chat Typing involves responding to customer inquiries via typed messages in real-time, primarily online. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often require broader communication skills. Both roles are essential in customer support but differ mainly in interaction methods and work environment.

What is a Live Chat Typing job?

A Live Chat Typing job involves providing real-time customer support or information through online chat platforms. Employees in these roles interact with customers via text, answering questions, resolving issues, or assisting with online purchases. These jobs require strong typing skills, good written communication, and the ability to multitask. Live Chat Typing positions are commonly found in customer service, technical support, and sales environments. Many of these roles can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a Live Chat Typing Agent, and why are they important?

To succeed as a Live Chat Typing Agent, you need fast and accurate typing skills, strong written communication, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Outstanding soft skills include patience, empathy, and problem-solving to efficiently address customer concerns in real time. These abilities are crucial for delivering prompt, high-quality support that enhances customer satisfaction and loyalty.

What are some common challenges faced by Live Chat Typing professionals, and how can they be managed effectively?

Live Chat Typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining a fast response time, and dealing with difficult or frustrated customers. To manage these effectively, strong multitasking skills, familiarity with the company’s knowledge base, and excellent written communication are essential. Many teams use chat management tools and templates to streamline responses, and regular training is provided to improve efficiency and customer satisfaction. Building resilience and learning from feedback can also help professionals thrive in this fast-paced environment.
More about Live Chat Typing jobs
What are the most commonly searched types of Live Chat Typing jobs? The most popular types of Live Chat Typing jobs are:
What job categories do people searching Live Chat Typing jobs look for? The top searched job categories for Live Chat Typing jobs are:
Live Chat Typing jobs near you
Infographic showing various Live Chat Typing job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.
Sales Support Specialist

Sales Support Specialist

JANUS et Cie

Santa Fe Springs, CA • On-site

$24 - $25/hr

Full-time

Posted 27 days ago

Job description

JANUS et Cie has an opening for a Sales Support Specialist. The ideal candidate is responsible, professional and has worked in a sales-driven environment. The ideal candidate will also develop and refine pre-sales product solutions, in conjunction with our sales team(s). They will also create sales quotation documentation necessary to enter “clean” orders, based on input from JANUS et Cie sales professionals and our clients.


Hourly Rate: $24-$25 DOE


This position is full time / Hybrid and will be located in Santa Fe Springs, CA


JOB REQUIREMENTS

  • Accuracy and attention to detail is an absolute must.
  • Ability to manage high volume of inbound queries via phone, email, tickets, and live chat.
  • Prior experience with at least one of the following:
  • Any live chat software (Zendesk preferred)
  • Any ticketing software (Zendesk preferred)
  • Excellent written and verbal communication skills
  • Sense of urgency and strong client service skills
  • Typing/data entry proficiency ( 55 words a minute min.)
  • Excellent troubleshooting and/or researching skills; ability to solve practical problems.
  • Strong computer proficiency and navigational skills. Ability to transition smoothly between systems while speaking with clients.
  • Ability to multi-task


QUALIFICATIONS:

  • 3-5 years of experience in a client facing/customer service position
  • A proactive approach when dealing with customer issues


REFLECTS OUR BRAND VALUES:

  • We listen to our Customers
  • We rely on our Members
  • We honor Integrity
  • We embrace Continuous Learning
  • We lead with Design
  • We create Value
  • We make the World Better