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Live Chat Typing Jobs (NOW HIRING)

Artech

Chat Support Agent

Smyrna, TN

The Chat Support Agent provides live chat assistance to dealers, offering general support and ... Typing skills : 40 WPM. Ability to prioritize and complete multiple varied time-sensitive tasks ...

EPITEC

Chat Support Agent

Smyrna, TN · Hybrid

$25/hr

Provide live chat support to dealership personnel, addressing inquiries related to vehicle ... Typing speed of at least 40 WPM * Comfortable using technical resources, databases, and support ...

New

Epitec

Chat Support Agent - R00209947

Smyrna, TN · On-site

$25/hr

Provide live chat support to dealership personnel, addressing inquiries related to vehicle ... Typing speed of at least 40 WPM * Comfortable using technical resources, databases, and support ...

Lloyd Pest Control

Electronic Communications CSR

San Diego, CA · On-site

$16.25 - $22/hr

Respond to customers through email and live chat as the main form of communication * Schedule ... typing, email, and online systems If you enjoy helping people and prefer a more digital, less phone ...

Lloyd Pest Control

Electronic Communications CSR

San Diego, CA · On-site

$16.25 - $22/hr

Respond to customers through email and live chat as the main form of communication * Schedule ... typing, email, and online systems If you enjoy helping people and prefer a more digital, less phone ...

Apt-Ability

Be Seen First

Call Center Representative

Manassas, VA · On-site

$18 - $24/hr

Minimum typing speed of 40 words per minute with accuracy (live chat and email proficiency) * Fluency in written and spoken English with strong communication skills Preferred * High school diploma or ...

Apt-Ability

Be Seen First

Call Center Representative

Manassas, VA · On-site

$18 - $24/hr

Minimum typing speed of 40 words per minute with accuracy (live chat and email proficiency) * Fluency in written and spoken English with strong communication skills Preferred * High school diploma or ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

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Live Chat Typing information

What is the difference between Live Chat Typing vs Customer Service Representative?

AspectLive Chat TypingCustomer Service Representative
CredentialsHigh school diploma or equivalent; typing skillsHigh school diploma; communication skills
Work EnvironmentRemote, computer-basedOffice or remote, phone and computer-based
Industry UsageOnline support, e-commerceVarious sectors including retail, telecom
Primary TasksTyping responses in live chatHandling calls, emails, and chats

Live Chat Typing involves responding to customer inquiries via typed messages in real-time, primarily online. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often require broader communication skills. Both roles are essential in customer support but differ mainly in interaction methods and work environment.

What is a Live Chat Typing job?

A Live Chat Typing job involves providing real-time customer support or information through online chat platforms. Employees in these roles interact with customers via text, answering questions, resolving issues, or assisting with online purchases. These jobs require strong typing skills, good written communication, and the ability to multitask. Live Chat Typing positions are commonly found in customer service, technical support, and sales environments. Many of these roles can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a Live Chat Typing Agent, and why are they important?

To succeed as a Live Chat Typing Agent, you need fast and accurate typing skills, strong written communication, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Outstanding soft skills include patience, empathy, and problem-solving to efficiently address customer concerns in real time. These abilities are crucial for delivering prompt, high-quality support that enhances customer satisfaction and loyalty.

What are some common challenges faced by Live Chat Typing professionals, and how can they be managed effectively?

Live Chat Typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining a fast response time, and dealing with difficult or frustrated customers. To manage these effectively, strong multitasking skills, familiarity with the company’s knowledge base, and excellent written communication are essential. Many teams use chat management tools and templates to streamline responses, and regular training is provided to improve efficiency and customer satisfaction. Building resilience and learning from feedback can also help professionals thrive in this fast-paced environment.
More about Live Chat Typing jobs
What are the most commonly searched types of Live Chat Typing jobs? The most popular types of Live Chat Typing jobs are:
What job categories do people searching Live Chat Typing jobs look for? The top searched job categories for Live Chat Typing jobs are:
Live Chat Typing jobs near you
Infographic showing various Live Chat Typing job openings in the United States as of May 2026, with employment types broken down into 13% Full Time, 75% Part Time, 1% Temporary, and 11% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Online Chat Representative

WLC Management Firm LLC

Harrisburg, IL • Remote

Full-time

Posted 2 days ago

Job description

About WLC Management Law Firm
WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake team works remotely, and you’ll be part of our distributed team serving clients across multiple states.

Role Overview
As an Online Chat Representative, you’ll be the first point of contact for potential clients reaching out via our website live chat. No commuting, no office — you’ll help people from your home office while we provide all the tools and training.

Key Responsibilities

  • Remote live chat support: Respond to inbound website chats from your home within 30 seconds
  • Lead qualification: Screen potential clients virtually using our secure chat amp; CRM platform
  • Virtual appointment setting: Schedule consultations directly into attorneys’ calendars via cloud tools
  • Digital data entry: Log all interactions in our web-based legal CRM
  • Remote collaboration: Communicate with attorneys and case managers via Slack/Zoom
  • Compliance: Maintain client confidentiality from your secure home workspace per ABA rules

Requirements

  • High school diploma or equivalent; college coursework a plus
  • 1+ years customer service, sales, or chat support experience
  • Typing speed 50+ WPM with 95% accuracy
  • Home office setup: Quiet, distraction-free workspace, reliable high-speed internet 25+ Mbps
  • Own computer with webcam; company headset + software provided
  • Available for remote shifts including evenings/weekends as scheduled
  • US-based and authorized to work in the US

Nice to have

  • Prior remote work experience
  • Bilingual: English/Spanish highly preferred
  • Experience with legal software like Clio, MyCase

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