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Remote Gaming Support Agent Jobs in Tennessee (NOW HIRING)

Wetzel's Pretzels

Remote sales agent

Franklin, TN · Remote

As a remote commission-based sales agent, you'll be responsible for generating revenue by building ... No experience is required but bring your A game.... you need to be reliable, positive and enjoy ...

Promoted2

Remote Insurance Agent

Chattanooga, TN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Knoxville, TN · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Liveops

Remote Customer Service Agent

Murfreesboro, TN · Remote

$13.75 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Smyrna, TN · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Maryville, TN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cordova, TN · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Memphis, TN · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Mount Juliet, TN · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Johnson City, TN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Jackson, TN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Clarksville, TN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cookeville, TN · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

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All JobsGaming Support Agent JobsRemote Gaming Support Agent JobsRemote Gaming Support Agent Jobs in Tennessee

Remote Gaming Support Agent information

What is the difference between Remote Gaming Support Agent vs Customer Service Representative in the gaming industry?

AspectRemote Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, communication skills
Work EnvironmentRemote, gaming company support centersRemote or office-based, various industries
Industry UsagePrimarily in gaming and entertainmentAcross multiple sectors including retail, tech, and services
Common Search/ComparisonYesNo

The Remote Gaming Support Agent focuses on assisting gamers with technical issues and game-related inquiries, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer concerns across various industries. While both roles involve remote work and communication skills, the gaming support role demands specialized gaming knowledge, making it distinct within the customer support field.

What is a remote gaming support agent?

A Remote Gaming Support Agent is a customer service professional who assists players of online or video games from a remote location, typically working from home. Their responsibilities include answering player inquiries, troubleshooting technical issues, resolving account or billing problems, and providing information about gameplay or updates. They communicate with players via chat, email, or phone, and are expected to have strong communication skills and a good understanding of the gaming industry. Remote Gaming Support Agents help ensure a positive gaming experience for users and support the overall reputation of the game company.

What are the key skills and qualifications needed to thrive as a remote gaming support agent?

To thrive as a Remote Gaming Support Agent, you need strong problem-solving abilities, excellent written and verbal communication skills, and a solid understanding of gaming platforms and terminology, often supported by experience in customer service. Familiarity with ticketing systems such as Zendesk or Freshdesk and knowledge of live chat and CRM tools are typically expected. Patience, empathy, and adaptability are crucial soft skills for resolving user issues and maintaining positive player experiences. These skills ensure timely, accurate support that enhances user satisfaction and retention in a competitive gaming industry.

How does a remote gaming support agent typically collaborate with game developers and other support team members to resolve complex player issues?

As a Remote Gaming Support Agent, you will often work closely with both fellow support agents and game development teams to address and resolve complex player concerns. While most inquiries are handled individually, escalated technical or in-game issues may require you to gather detailed information and relay it to the appropriate internal teams, such as QA testers or developers. Regular virtual meetings, shared ticketing systems, and communication platforms help keep everyone aligned and ensure players receive timely, accurate solutions. This collaborative environment not only fosters problem-solving but also offers valuable insight into the game development process.
What are popular job titles related to Remote Gaming Support Agent jobs in Tennessee? For Remote Gaming Support Agent jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Support Agent jobs in Tennessee look for? The top searched job categories for Remote Gaming Support Agent jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Gaming Support Agent jobs? Cities in Tennessee with the most Remote Gaming Support Agent job openings:
Remote Gaming Support Agent jobs near you

Patient Support Agent

CLEANSLATE CENTERS INC

Brentwood, TN • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

CleanSlate Centers rating

6.2

Company rating: 6.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Why YOU would love this job!
Your compassion, along with a smile and warm conversation, can make all the difference to our patients in recovery. As a Patient Support Agent, your work WILL make an impact every single day. Your attention to detail and collaboration in a team environment will help our clinics run smoothly, ensuring patients get the individualized care they need.  We call ourselves Warriors for Hope – and we mean it.  If you share our values, you'd make a great member of our team. 
 

Who we are?
CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions.  We're accomplishing this first through:
  • High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
  • Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community. 
  • Individualized mental health support, through one-on-one counseling, peer support or group sessions.
CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives. Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.
 
 
Benefit Package
  • Generous PTO package plus Holidays for full and part time positions
  • 401K and Roth with Company match
  • Affordable Medical plans for employees working a minimum of 30 hours per week
  • Dental and Vision plans for employees working a minimum of 20 hours per week
  • Flexible Spending Accounts for Healthcare and Dependent Care expenses
  • Employer contribution to the HSA
  • Employer Assistance Program with company paid visit allotment
  • Company paid Life, AD&D, Short and Long Term Disability including part time employees
 

Training hours (approximately first 6 weeks)

  • Monday-Friday 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST

Hiring hours (once training is complete)

  • Monday - Thursday: 11:30-8pm EST / 10:30-7pm CST / 8:30-5pm PST
  • Friday: 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST
  • One rotating Saturday from 8-12pm EST / 7-11am CST / 5-9am PST 
 
 
Performance Responsibilities
This position is on-site with remote potential.
  • Answering and managing an average of 75-100 inbound/outbound calls per day in a timely manner
  • Promptly answering emails and online chats messages in accordance with company KPIs
  • Scheduling appointments using computerized scheduling systems
  • Resolve patient issues and consistently meet or exceed patients service expectations
  • Maintain accurate patient accounts by obtaining, recording, and updating personal/financial/insurance information
  • New patient registration, healthcare insurance verification and scheduling
  • Adhering to department Quality Assurance Program and Core Values
  • Meet performance goals established for the position in the areas of: efficiency, call quality, attendance, calls per day, patient satisfaction
  • Communicates all critical and/or functional concerns to the Manager and makes recommendations for solution.
  • Must be proficient in MS Office and Office 365
  • Ability to react well under pressure and treat others with respect
  • Provide Support, patience, and compassionate customer service to the lives we serve
  • Ability to multi-task and problem-solve
  • Acceptable and reliable attendance and punctuality
  • Adhere to Company policies regarding confidentiality
  • Any and all other tasks as assigned
Qualifications
*Bilingual English/Spanish is preferred*
  • A minimum of 3-5 years of experience in the healthcare field, preferably with a multi-site, multi-state healthcare organization.
  • A minimum of 3-5 years of experience with EMR systems.
  • Computer skills, including navigating multiple open tabs, systems, and processes
  • Intermediate to advanced MS Office skills, mainly in Excel.
  • High School Diploma required; Associates preferred
  • This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening.
Remote Work Requirements (*Remote work potential)
  • Requires High Speed Internet (will be asked complete a speed test): at least 100mb download speed and 20mb upload speed to run all applications over our VPN.
  • Requires home office space which meets the company standards for a productive work environment. (must supply picture of proposed space)
 
 
We are an Equal Opportunity Employer.

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