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Remote Live Chat Jobs in Tennessee (NOW HIRING)

JustMarkets

$15.50 - $20.75/hr

... live chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

New

JustMarkets

$15.50 - $20.75/hr

Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...

Liveops

Remote Customer Service Representative

Cordova, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Lebanon, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Antioch, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Memphis, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat information

See Tennessee salary details

$10

$27

$60

How much do remote live chat jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote live chat in Tennessee is $27.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.50 and $34.70 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Tennessee? The most popular types of Live Chat jobs in Tennessee are:
What are popular job titles related to Remote Live Chat jobs in Tennessee? For Remote Live Chat jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Tennessee look for? The top searched job categories for Remote Live Chat jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Live Chat jobs? Cities in Tennessee with the most Remote Live Chat job openings:
Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Tennessee as of August 2026, with employment types broken down into 64% Full Time, 19% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,831 per year, or $27.3 per hour.

Customer Support Specialist - Malay Speaker

JustMarkets

On-site, Remote

$15.50 - $20.75/hr

Full-time

Medical, PTO

Posted 3 days ago

New

Job description

Responsibilities
  • Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone
  • Effectively analyze customer data to provide appropriate recommendations and resolve issues
  • Resolve product or service concerns by clarifying the customer's problem, identifying the cause, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution
  • Demonstrate excellent customer service by fostering positive long-term relationships and encouraging repeat business
  • Build rapport with clients and effectively manage conflicts or misunderstandings
  • Contribute to team efforts by achieving related results as needed
  • Commit to meeting quality standards when handling customer inquiries
Requirements
  • Excellent communication skills, both verbal and written
  • Proficiency speaking and writing in Bahasa Melayu
  • Strong interpersonal and communication skills
  • High level of professionalism and customer service orientation
  • Attention to detail, with excellent organizational and time management skills
  • Ability to work well in a team and collaborate with other departments
  • Own a laptop, stable and reliable internet connection
  • A dedicated and quiet home workspace suitable for remote work
We Offer
  • 8 paid sick leave shifts per year
  • 12 paid vacation leave shifts per year
  • Medical insurance budget
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

Apply