2

Remote Live Chat Jobs in Tennessee (NOW HIRING)

$15.50 - $20.75/hr

Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat information

See Tennessee salary details

$10

$27

$60

How much do remote live chat jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat in Tennessee is $27.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.50 and $34.70 per hour, depending on experience, location, and employer.

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Tennessee? The most popular types of Live Chat jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Live Chat jobs? Cities in Tennessee with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,831 per year, or $27.3 per hour.

Customer Support Specialist - Vietnamese Speaker

JustMarkets

On-site, Remote

$15.50 - $20.75/hr

Full-time

PTO

Re-posted 5 hours ago


Job description

Responsibilities

  • Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system
  • Identify customers' needs to achieve customer satisfaction
  • Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist

Requirements

  • Proficiency speaking and writing in Vietnamese and English
  • Computer literacy
  • Able to identify ways of solving the problem and present the solution in a verbal and written manner
  • Strong interpersonal skills
  • High level of professionalism
  • Attention to detail and punctuality
  • Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards)
  • Stable internet connection

We offer

  • Working for a dynamically growing company
  • Trainee period
  • Opportunity to work remotely
  • 12 shifts of annual leave per year
  • 8 shifts of sick leave per year
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)