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Live Chat Support Jobs in Tennessee (NOW HIRING)

$15.50 - $20.75/hr

Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...

$15.50 - $20.75/hr

Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone * Effectively analyze ...

Livestream Operator

Clarksville, TN · On-site

$15 - $20/hr

Moderate the live chat -- keeping it on-brand, engaging, and free of distractions * Support talent throughout every stream -- coordinating logistics so hosts can stay focused on performing * Make ...

Application Support Specialist: Empower the Future of MEP Construction! Ready to make a tangible ... Master multi-channel communication to provide high-level technical solutions via live chat, web ...

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

Own customer interactions across phone, email, and live chat; phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

Own customer interactions across phone, email, and live chat -- phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

Own customer interactions across phone, email, and live chat; phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

Own customer interactions across phone, email, and live chat - phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge

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Live Chat Support information

See Tennessee salary details

$11

$22

$38

How much do live chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for live chat support in Tennessee is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Tennessee?

The most popular types of Live Chat Support jobs in Tennessee are:

What are popular job titles related to Live Chat Support jobs in Tennessee?

For Live Chat Support jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Live Chat Support jobs?

Cities in Tennessee with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Tennessee as of August 2026, with employment types broken down into 81% Full Time, 5% Part Time, and 14% Contract. Highlights an 66% In-person, 10% Hybrid, and 24% Remote job distribution, with an average salary of $47,252 per year, or $22.7 per hour.

Customer Support Specialist - Vietnamese Speaker

On-site, Remote

$15.50 - $20.75/hr

Full-time

PTO

Re-posted 19 days ago


Job description

Responsibilities

  • Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system
  • Identify customers' needs to achieve customer satisfaction
  • Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist

Requirements

  • Proficiency speaking and writing in Vietnamese and English
  • Computer literacy
  • Able to identify ways of solving the problem and present the solution in a verbal and written manner
  • Strong interpersonal skills
  • High level of professionalism
  • Attention to detail and punctuality
  • Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards)
  • Stable internet connection

We offer

  • Working for a dynamically growing company
  • Trainee period
  • Opportunity to work remotely
  • 12 shifts of annual leave per year
  • 8 shifts of sick leave per year
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)