Goodlettsville, TN · Remote
$18 - $20/hr
Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries. * Send, track, and manage verification forms and third‑party ...
Goodlettsville, TN · Remote
$18 - $20/hr
Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries. * Send, track, and manage verification forms and third‑party ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
$15.50 - $20.75/hr
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system * Identify customers' needs to achieve customer satisfaction * Manage ...
$15.50 - $20.75/hr
Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone * Effectively analyze ...
New
$15.50 - $20.75/hr
Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone * Effectively analyze ...
New
Nashville, TN · On-site
$15.50 - $21/hr
Handle inbound and outbound customer communications across multiple channels (phone, email, and live chat), delivering exceptional customer service and support. * Process customer orders accurately ...
Nashville, TN · On-site
$15.50 - $21/hr
Handle inbound and outbound customer communications across multiple channels (phone, email, and live chat), delivering exceptional customer service and support. * Process customer orders accurately ...
Nashville, TN · On-site
$15.50 - $21/hr
Handle inbound and outbound customer communications across multiple channels (phone, email, and live chat), delivering exceptional customer service and support. * Process customer orders accurately ...
Nashville, TN · On-site
$15.50 - $21/hr
Handle inbound and outbound customer communications across multiple channels (phone, email, and live chat), delivering exceptional customer service and support. * Process customer orders accurately ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
Provide frontline support and customer service through the ticketing system * Assist with Live chat and/or phone support as needed * Oversee SOPs and Professional Services processes * Maintain high ...
Clarksville, TN · On-site
$15 - $20/hr
Moderate the live chat -- keeping it on-brand, engaging, and free of distractions * Support talent throughout every stream -- coordinating logistics so hosts can stay focused on performing * Make ...
Quick apply
Clarksville, TN · On-site
$15 - $20/hr
Moderate the live chat -- keeping it on-brand, engaging, and free of distractions * Support talent throughout every stream -- coordinating logistics so hosts can stay focused on performing * Make ...
The Emerging Business team provides white glove support to a variety of customers. In this role ... Intercom (live chat), or comparable platforms Benefits: * Great medical, dental, and vision ...
The Emerging Business team provides white glove support to a variety of customers. In this role ... Intercom (live chat), or comparable platforms Benefits: * Great medical, dental, and vision ...
The Emerging Business team provides white glove support to a variety of customers. In this role ... Intercom (live chat), or comparable platforms Benefits: * Great medical, dental, and vision ...
The Emerging Business team provides white glove support to a variety of customers. In this role ... Intercom (live chat), or comparable platforms Benefits: * Great medical, dental, and vision ...
Franklin, TN · On-site
$15 - $20/hr
... live chat, or self-service channels. Inclusive of a variety of inquiries including billing and ... Supports other service lines when required. * Attempts to retain customers who call to cancel ...
New
Franklin, TN · On-site
$15 - $20/hr
... live chat, or self-service channels. Inclusive of a variety of inquiries including billing and ... Supports other service lines when required. * Attempts to retain customers who call to cancel ...
New
... live chat, and SMS etc. Requirements Responsibilities: * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in the development and training of your ...
... live chat, and SMS etc. Requirements Responsibilities: * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in the development and training of your ...
... live chat, and SMS etc. Requirements Responsibilities: * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in the development and training of your ...
... live chat, and SMS etc. Requirements Responsibilities: * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in the development and training of your ...
... live chat, and SMS etc. Responsibilities : * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in development and training of your position to ...
... live chat, and SMS etc. Responsibilities : * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in development and training of your position to ...
... live chat, and SMS etc. Responsibilities : * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in development and training of your position to ...
... live chat, and SMS etc. Responsibilities : * You will have access to and will shadow current sales reps, and teams who are ready to support and aid in development and training of your position to ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services : Processing customer requests regarding debit and credit cards ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services : Processing customer requests regarding debit and credit cards ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services : Processing customer requests regarding debit and credit cards ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services : Processing customer requests regarding debit and credit cards ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services: Processing customer requests regarding debit and credit cards and ...
Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products * Card Services: Processing customer requests regarding debit and credit cards and ...
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat -- phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge
Quick apply
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat -- phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat - phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge
Chattanooga, TN · On-site
$14 - $19/hr
Own customer interactions across phone, email, and live chat - phone is our most important channel ... Represent the brand with every word you write: you are not a support agent, you are a concierge
$11.35 - $13.78
2% of jobs
$13.78 - $16.22
11% of jobs
$17.59 is the 25th percentile. Wages below this are outliers.
$16.22 - $18.66
22% of jobs
The median wage is $20.53 / hr.
$18.66 - $21.10
20% of jobs
$21.10 - $23.54
16% of jobs
$24.70 is the 75th percentile. Wages above this are outliers.
$23.54 - $25.98
9% of jobs
$25.98 - $28.42
8% of jobs
$28.42 - $30.86
5% of jobs
$30.86 - $33.30
4% of jobs
$33.30 - $35.74
1% of jobs
$35.74 - $38.18
1% of jobs
$11
$22
$38
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
$18 - $20/hr
Full-time
Posted 11 days ago
Bilingual Verification & Screening Representative Spanish & English
Onsite in Goodlettsville | Fully Remote eligible after temporary to hire conversion (approx. 4-6mos)
Open to candidates residing in Nashville, TN and Surrounding areas only
Daily Hours: Monday - Friday 8:00-5:00
$18.00 - $20.00 hourly pay range
Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Bilingual Verification & Screening Representative to support high-volume phone and client service operations.
No formal interview required - just a quick virtual meeting with the CFS Recruiter! Start date will is pending clear security checks.
Tasks & Responsibilities - Bilingual Verification & Screening Representative:
Qualifications - Bilingual Verification & Screening Representative:
#INAUG2026
