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Live Chat Support Jobs in Tennessee (NOW HIRING)

D.R. Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

This role combines customer service, lead generation, and sales support, offering the chance to ... Ensure a positive experience to all potential customers whether online, live chat or by phone

Proof

1099 Process Server

Memphis, TN

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Memphis, TN · On-site

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Memphis, TN · On-site

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

DR Horton, Inc.

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

This role combines customer service, lead generation, and sales support, offering the chance to ... Ensure a positive experience to all potential customers whether online, live chat or by phone

DR Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

This role combines customer service, lead generation, and sales support, offering the chance to ... Ensure a positive experience to all potential customers whether online, live chat or by phone

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All JobsLive Chat Support JobsLive Chat Support Jobs in Tennessee

Live Chat Support information

See Tennessee salary details

$11

$22

$38

How much do live chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for live chat support in Tennessee is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Tennessee?

The most popular types of Live Chat Support jobs in Tennessee are:

What are popular job titles related to Live Chat Support jobs in Tennessee?

For Live Chat Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Tennessee look for?

The top searched job categories for Live Chat Support jobs in Tennessee are:

What cities in Tennessee are hiring for Live Chat Support jobs?

Cities in Tennessee with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Tennessee as of August 2026, with employment types broken down into 81% Full Time, 5% Part Time, and 14% Contract. Highlights an 66% In-person, 10% Hybrid, and 24% Remote job distribution, with an average salary of $47,252 per year, or $22.7 per hour.

Online Sales Concierge

D.R. Horton

Knoxville, TN • On-site

$14.75 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

Online Sales Concierge

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Join D.R Horton, America's largest homebuilder, and help future homeowners take the first step toward finding their dream home. As an Online Sales Concierge, you'll engage with prospective buyers through phone, email, chat, and online inquiries, turning leads into valuable sales opportunities. This role combines customer service, lead generation, and sales support, offering the chance to make a direct impact while building your career with a nationally recognized industry leader.

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Minimal travel may be required for training purposes

Qualifications

  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email
  • Must possess an active Real Estate License in the state of employment

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder.

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