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Live Chat Operator Jobs in Tennessee (NOW HIRING)

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Live Chat Operator information

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$12

$25

$40

How much do live chat operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for live chat operator in Tennessee is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $25.53 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

More about Live Chat Operator jobs

What are the most commonly searched types of Live Chat Operator jobs in Tennessee?

The most popular types of Live Chat Operator jobs in Tennessee are:

What are popular job titles related to Live Chat Operator jobs in Tennessee?

For Live Chat Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Live Chat Operator jobs in Tennessee look for?

The top searched job categories for Live Chat Operator jobs in Tennessee are:

Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $52,388 per year, or $25.2 per hour.

Travel Nurse - Registered Nurse - MS - Medical Surgical - $1812.22 / Week

Cynet Health

Nashville, TN

$1.8K/wk

Full-time

Posted 7 days ago

Job description

Cynet Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Nashville, TN. Shift: 3x12 hr nights Start Date: 09/14/2026 Duration: 13 weeks Pay: $1812.22 / Week
About Cynet Health:

Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health logo

About Cynet Health

Sourced by ZipRecruiter

Cynet Health is a TJC certified MBE and one of the fastest-growing healthcare staffing firms in the US providing Health Med and Health IT staffing and consulting services to countless hospitals, SNFs, clinics, labs, CROs, health & wellness centers, pharmacies, and other medical facilities across the United States. Headquartered in Sterling, Virginia, we are a certified Minority-Owned Business Enterprise and a recognized Diversity Supplier. Vision Our Vision is to be the most trusted and reliable provider for healthcare companies and medical facilities across the United States. Mission Our mission is to serve our healthcare customers with excellence and make a meaningful difference in the lives of patients and our communities.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2015

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