ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Iowa (NOW HIRING)

Hy-Vee, Inc.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Washington, IA · On-site

$14.25 - $19.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Hy-Vee, Inc.

Customer Service

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Hy-Vee, Inc.

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Keokuk, IA · On-site

$14 - $19/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

Hy-Vee, Inc.

Customer Service

Keokuk, IA · On-site

$14 - $19/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

HyVee

Customer Service

Forest City, IA · On-site

$14.75 - $20/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing ... District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and ...

New

Sanford Health

Food Service Assistant - PRN

Saint Ansgar, IA · On-site

$14.75 - $18.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PT

Red Oak, IA · On-site

$12.50 - $16/hr

No Department Details Flexible schedules, great work environment Summary The Food Service Assistant ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PT

Red Oak, IA

$12.50 - $16/hr

No Department Details Flexible schedules, great work environment Summary The Food Service Assistant ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Iowa

Library Customer Service Assistant information

See Iowa salary details

$11

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for library customer service assistant in Iowa is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Iowa? For Library Customer Service Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Iowa look for? The top searched job categories for Library Customer Service Assistant jobs in Iowa are:
What cities in Iowa are hiring for Library Customer Service Assistant jobs? Cities in Iowa with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Library Cafe Barista- Part time

Library Cafe Barista- Part time

Horizons, A Family Service Alliance

Cedar Rapids, IA • On-site

$15 - $17.25/hr

Part-time

Retirement, PTO

Posted 13 days ago

Job description

Experience the excitement of being a part-time Cafe Barista within the Cedar Rapids Public Library!

This position allows you to blend your love for coffee and community within a vibrant library setting. Engage with patrons, foster a welcoming atmosphere, and cultivate connections while serving delicious food and beverages. Your role contributes to a relaxed and energetic environment, enhancing the library experience for all visitors.

Take pride in being part of a forward-thinking team that values empathy and inclusivity in every interaction. You will have benefits such as 401(k) and Paid Time Off. Embrace the opportunity to grow and thrive in a professional yet flexible atmosphere where your contributions directly benefit the community. 

A little about HORIZONS

For 65 years Horizons has been dedicated to providing opportunities to improve the lives of individuals and families. Horizons provides a variety of human services across Eastern Iowa including Transportation, Financial Wellness, and Meals on Wheels Programs.

Are you excited about this Library Cafe Barista job?

As a new Barista at Horizons Cafe at the Library, you can expect a dynamic and engaging work environment. Your day-to-day responsibilities will include preparing a variety of coffee and tea beverages, maintaining the cleanliness and organization of the cafe area, and providing exceptional customer service to library patrons. You will also assist in managing inventory and restocking supplies as needed. Your expected schedule will primarily be Monday through Friday, between 9 am and 5 pm, with occasional evenings and weekends to accommodate special library events. Collaboration with fellow team members is essential, as you will be working in tandem to create a warm, inviting atmosphere for everyone who visits.

To thrive as a Library Cafe Barista, you will need a blend of interpersonal and practical skills. Strong communication abilities are essential, as you will interact daily with a diverse range of patrons. Active listening is crucial to understand customer preferences and ensure satisfaction with their orders. Furthermore, having a keen sense of organization will help you manage tasks efficiently, from preparing beverages to maintaining the cleanliness of the cafe space.

A problem-solving mindset will enable you to address any customer concerns promptly and effectively. Additionally, adaptability is important, as you may encounter varying customer volumes and special events that require flexibility in your approach. Finally, a genuine passion for delivering compassionate service will enhance the overall experience for everyone who visits the library cafe.

Ready to join our team?

If this sound like the perfect position for you, apply now!


**Must complete a criminal history and child and dependent adult abuse background check. Convictions are assessed by Horizons' Review Team and do not necessarily disqualify a candidate from employment.

Apply