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Library Customer Service Assistant Jobs in Pella, IA

Central College

Student Library Assistant

Pella, IA · On-site

Process new library materials and assist in maintaining current collections * Pull books for call ... Customer service skills * Ability to work well with a team * Complete accurate work * Strong ...

Pella

Customer Service Representative

Pella, IA · On-site

$16.25 - $22/hr

Customer Service Representative Weather Shield, now a part of the Pella Family of Brands, is ... You will assist customers and other team members regarding product, pricing, status of orders, or ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Phenom People

Customer Service Part Time

Altoona, IA · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Heartland Co-op

Customer Service Representative I

Malcom, IA · On-site

$15 - $20.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Heartland Co-op

Customer Service Representative I

Gilman, IA · On-site

$14.25 - $19.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Heartland Co-op

Customer Service Representative I

Malcom, IA · On-site

$15 - $20.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Heartland Co-op

Customer Service Representative I

Gilman, IA · On-site

$14.25 - $19.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Dollar Tree

Customer Service Associate I

Oskaloosa, IA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Altoona, IA · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Library Customer Service Assistant information

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How much do library customer service assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for library customer service assistant in Pella, IA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What job categories do people searching Library Customer Service Assistant jobs in Pella, IA look for? The top searched job categories for Library Customer Service Assistant jobs in Pella, IA are:
What cities near Pella, IA are hiring for Library Customer Service Assistant jobs? Cities near Pella, IA with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Pella, IA as of June 2026, with employment types broken down into 4% Full Time, 91% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,293 per year, or $20.3 per hour.

Student Library Assistant

Central College

Pella, IA • On-site

Other

Re-posted 5 days ago

Job description

Description

  • Assist in cataloging, acquisitions, and periodicals duties
  • Assist in checking in and processing daily mail
  • Shelve and shift books, current periodicals, journals and newspapers
  • Straighten, shelf read and look for lost or missing items or data
  • Check library catalog for requested items
  • Enter short item records into library on-line system
  • Check new materials against invoices
  • Process new library materials and assist in maintaining current collections
  • Pull books for call number changes
  • Type new spine labels

Requirements

  • Attention to detail and ability to follow detailed processes
  • Customer service skills
  • Ability to work well with a team
  • Complete accurate work
  • Strong communication skills
  • Computer skills

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