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Library Customer Service Assistant Jobs in Pella, IA

Hy-Vee, Inc.

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

HyVee

Customer Service

Newton, IA

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Hy-Vee Food Stores

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member ...

Phenom People

Customer Service Part Time

Altoona, IA · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Heartland Co-op

Customer Service Representative I

Gilman, IA · On-site

$14.25 - $19.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Heartland Co-op

Customer Service Representative I

Malcom, IA · On-site

$15 - $20.50/hr

Provides customer service in a timely manner via several means which include email, face to face ... Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer ...

Dollartree

Customer Service Associate I

Altoona, IA · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Grinnell, IA

$12.75 - $17.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Newton, IA · On-site

$13.25 - $18.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oskaloosa, IA · On-site

$13.50 - $18.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Knoxville, IA · On-site

$12.75 - $17.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Grinnell, IA · On-site

$12.75 - $17.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Library Customer Service Assistant information

See Pella, IA salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for library customer service assistant in Pella, IA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What job categories do people searching Library Customer Service Assistant jobs in Pella, IA look for?

The top searched job categories for Library Customer Service Assistant jobs in Pella, IA are:

What cities near Pella, IA are hiring for Library Customer Service Assistant jobs?

Cities near Pella, IA with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Pella, IA as of June 2026, with employment types broken down into 4% Full Time, 91% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,293 per year, or $20.3 per hour.

Customer Service

Hy-Vee, Inc.

Newton, IA • On-site

$14.75 - $20/hr

Part-time

Posted 19 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,666 frontline employees who took The Breakroom Quiz

47th of 123 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

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Benefits

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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