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Library Customer Service Assistant Jobs in Colorado

Salvation Army

Social Service Assistant

Delta, CO · On-site

$16.50/hr

To Assist in helping with Vouchers for various Army programs • Education/Experience Must have a High School Diploma or equivalent • Skills o Posses good customer Service o Able to follow verbal ...

Denver Public Schools

TECHNICIAN, LIBRARY

Denver, CO · On-site

Analyze requests to determine needed information, and assist in furnishing or locating that ... Explain use of library facilities, resources, equipment, and services, and provide information ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Colorado

Library Customer Service Assistant information

See Colorado salary details

$12

$21

$29

How much do library customer service assistant jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for library customer service assistant in Colorado is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Colorado? For Library Customer Service Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Colorado look for? The top searched job categories for Library Customer Service Assistant jobs in Colorado are:
What cities in Colorado are hiring for Library Customer Service Assistant jobs? Cities in Colorado with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Colorado as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,797 per year, or $21.1 per hour.
Library Page - Multiple Locations - June 2026

Library Page - Multiple Locations - June 2026

Jefferson County

Conifer, CO • On-site

Part-time

Posted 10 days ago

Job description

We are hiring organized and detail-oriented individuals to join our Page teams! You will ensure library materials are shelved accurately and create a positive and inviting atmosphere for all patrons. Your work will be with staff and volunteers, and you will contribute to the care of the library collection. If you are ready to make a positive impact on the Library's success, then one of these part time positions may be the job for you!
This is a monthly job posting for Page positions. Vacancies open throughout the year at each of our locations: Standley Lake, Arvada, Edgewater, Golden, Lakewood, Library Service Center, Belmar, Columbine, Evergreen, Wheat Ridge and Conifer as well as the Bookmobile housed at the Lakewood Library. The Library Service Center is not a patron library and is located in Wheat Ridge.
Applications for this posting are placed in an applicant pool and will be reviewed as vacancies open. Applications remain active until this job posting closes. Only applicants who are selected for an interview will be contacted (by phone or email). An applicant may be interviewed for a Page position at more than one location.

Job Posting Closes at 11:59PM on:

06/30/26

Division:

Library Division

Management Level:

Individual Contributor

Scheduled Weekly Hours:

16

Benefit Eligibility:

This position is non-benefit eligible and must work no more than 130 hours per calendar month.

Description:

  • Be ready for the physicality of the position - standing, lifting, carrying, kneeling, and reaching as you sort, shelve, and organize materials.
  • Collaborate with fellow Pages to ensure successful materials processing and back room functions of the library. We circulate over 7 million items each year!
  • Be an organizer of materials as well as sorting and shelving to ensure items are accurately placed - your efforts impact how easily our patrons find items on library shelves.
  • Showcase our displayed materials so they are visually appealing to patrons.
  • Provide exceptional customer service by being welcoming and friendly.
  • Occasionally help patrons locate materials, answer directional questions, or assist patrons at the self-check kiosk.
  • Troubleshoot equipment to ensure it operates correctly.
  • Be an active participant in staff meetings and required trainings.
  • Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
  • Persons hired in this position must be able to perform all the essential tasks required by the position. The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. JCPL retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.

We strongly encourage candidates from all backgrounds, identities, and perspectives to apply, as we believe a diverse workforce is critical to fostering success and achieving our goals.

This union position is represented by AFSCME. Employees hired in this role are part of the bargaining unit and are eligible for union membership under the collective bargaining agreement.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates.

  • The hiring range for this position is at or near $16.71.
  • Minimum age: 16, as of the date of your application.
  • Ability to stand, bend, crouch, stretch, and push book carts for four or more hours in this physical job.
  • Ability to put things in numerical and alphabetical order and pull items (books, CDs, DVDs, magazines, etc.) from sorter bins.
  • Ability to be organized, detail oriented, visually creative and have a knack for
  • merchandising our materials on display.
  • Ability to exert 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
  • Available to work 12 - 16 hours per week which may include days, evenings, weekends, and holidays as needed.
  • Page shifts are 4 hours/day. Shift times differ by location but are generally morning, afternoon and evening.

Education:

Experience:

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Category:

Library Services

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