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Library Customer Service Assistant Jobs in Colorado

Beamish

Customer Service Assistant

Denver, CO

$17.75 - $24.50/hr

About the Customer Service Representative Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Colorado

Library Customer Service Assistant information

See Colorado salary details

$12

$21

$29

How much do library customer service assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for library customer service assistant in Colorado is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a library assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a library assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so volunteering or applying for entry-level positions can be a good starting point. Having basic computer skills and a positive attitude can also improve your chances of being hired.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What work does a library assistant do?

A library customer service assistant helps patrons find and check out books, manages library materials, and provides information about library services. They often assist with organizing collections, maintaining the library environment, and using library technology such as catalog systems. Good communication skills and familiarity with library software are important for this role.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library assistant do?

A library customer service assistant helps visitors locate and check out books and other materials, answers questions, and provides information about library services. They may also assist with organizing materials, managing overdue items, and maintaining the library environment, often using library management software. Strong communication skills and attention to detail are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Colorado? For Library Customer Service Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Colorado look for? The top searched job categories for Library Customer Service Assistant jobs in Colorado are:
What cities in Colorado are hiring for Library Customer Service Assistant jobs? Cities in Colorado with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Colorado as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,797 per year, or $21.1 per hour.
Full-time 40 hour Children's Guide - Anythink Wright Farms (Bilingual Spanish speaking preferred)

Full-time 40 hour Children's Guide - Anythink Wright Farms (Bilingual Spanish speaking preferred)

Rangeview Library District

Brighton, CO • On-site

$50K - $57K/yr

Full-time

Posted 6 days ago

Job description

Job title: Guide (part customer education, part reference advocate, part event planning)
Business Unit: Branch Services
Hiring Pay range: $50,000 - $57,500 per year DOE + bilingual pay stipend eligible
Job Type: Full-time; exempt; benefited

Have you dreamed about revolutionizing library services for children? At Anythink, we believe that people of all ages learn through play. We will look to you to design informal learning opportunities that create magical, transformative experiences for our babies, children and tweens. Come be a part of our beautiful Anythink Wright Farms branch in Thornton, Colorado, where the demand for children's programming is exceptional. If you are a person with experience with collections and innovative programming for babies through tweens and have a friendly and approachable style that kids gravitate to, being a Guide at Anythink could be your dream job.
Job description:
You create amazing experiences for our library customers. You are the person who connects the customer with information they seek. You develop and implement outstanding experience zone programs. You are a trainer and program coordinator at the branch. You are a natural leader, knowledgeable on all library operations and respected for your ability to have the customer leaving thrilled about the library.
Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm?
Who you are:
• Whether in front of a group of people or working one-on-one, you're a natural-born teacher.
• You understand customer needs and enjoy connecting them with the right solutions; you're a sleuth at heart.
• You are an active listener; you're intuitive to people's needs.
• You engage well with others and are passionate about providing an exemplary customer experience.
• You're a team player who thinks quickly on your feet.
• You are a good listener with lots of patience.
• You're excited about the prospect of growing and learning in a changing environment.
• You inspire fun in the people around you.
A position you'll love:
• You develop and conduct programs, presentations and workshops and create participatory experiences for our customers.
• You are a wizard at teaching our library customers and staff how to use technology from e-readers to our online databases.
• You are the genius reference go-to person in the library.
• You design "how-to" training for library customers and staff on library basics such as copier 101 training, meeting room projector training, and digital camera interface training.
• You share your passion for our product by making sure our collections are timely and fresh and our displays are refreshed and looking beautiful.
• You love meeting and inspiring new people. You enjoying talking about and offering meaningful recommendations of the latest books, movies and music.
• You are an explorer; you are out on the floor with the library customers helping them with their journey through our amazing library.
• You are the outgoing tour guide of library; you share your knowledge about the library operations while entertaining your group.
• You know your way around technology, having the ability to teach new users about basic computer skills to more techie things like creating music, transferring images from digital cameras, and creating top-quality presentations using STEM philosophy and authentic learning.
• You make connections that enrich our library customer experience through developing online/paper bibliographies, adding content to the wikis, displays and creating transformational programming.
• You are a leader, happily taking on lead responsibilities, including person in charge, trainer of staff on operating procedures, and lead over other staff.
• You reach out to the community, presenting workshops for your local area.
• You are the branch liaison to committees, schools or other task forces.
• You are always looking for opportunities to have our library customers feel welcome; you register them for a library card, help them with a fee, request a book through RLD or ILL, assist them in our copy center, or walk them through their basic computer needs.
• You see the big picture, you understand when to jump and help in different areas.
• You have great ideas to share on District committees.
• You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.
Do you have what it takes?
• Bachelor's degree
• MLS or Master's degree preferred
• You have presentation or training experience
• Continuous learner
• Digital literacy
• Library or bookstore experience preferred
We are guided by these shared values:
Compassion for our customers and each other
Passion for our product.
Eagerness to learn
Everyone is Creative
Optimistic attitude - we believe that anything is possible

Why Anythink Libraries? A job with Anythink is a chance to use your knowledge and experience to enable transformations every day. You will be instrumental in helping our customers have fun, whether they're sitting by the fireplace with a newspaper, surfing the Internet, gaming in the teen room or learning something new at one of our many intriguing and entertaining programs. As you help and inspire others, you will also be inspired. This job will have you loving Monday mornings again.

We believe in our DEI Mission Statement, valuing diversity and forming teams in which everyone can be their authentic self. We encourage people from underrepresented backgrounds and different industries to apply. Come join Anythink to make a positive impact in our community.

Anythink DEI Mission Statement

Through our DEI work, Anythink recognizes that bringing awareness and education about our diverse histories and backgrounds can foster understanding, promote inclusion and strengthen our communities.

To fulfill our mission and ensure that all Adams County residents and visitors are welcomed and supported by Anythink, we provide comfortable spaces, accessible resources, and opportunities for personal growth. We empower our staff and customers to create meaningful connections through shared experiences, diverse and culturally relevant programming, and inclusive communities.

Anythink is committed to:

  • Representing the diversity of Adams County, internally and externally by centering and elevating the voices and experiences of the historically underserved and underrepresented.
  • Operationalizing equitable policies and practices that advance our mission.
  • Creating a feeling of inclusion and belonging for all staff and customers.


Your job will involve your being 'on the move' in our libraries: You need to stand, walk, crouch, stoop, squat, twist, climb, push/pull up to 50 pounds, and lift up to 25 pounds.

Expect evening and weekend shifts as part of your schedule.

REMEMBER TO APPLY BY THE POSTING DEADLINE.

Please submit a cover letter and resume for this posting.

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