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Library Customer Service Assistant Jobs in Colorado

Pitkin County

Library Assistant (TEMP)

Aspen, CO · On-site

$29.80/hr

Under general supervision, the Library Assistant helps answer library-related technology questions ... Provides customer service to Library patrons; responds to inquiries and requests for information ...

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Library Customer Service Assistant information

See Colorado salary details

$12

$21

$29

How much do library customer service assistant jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for library customer service assistant in Colorado is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Colorado? For Library Customer Service Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Colorado look for? The top searched job categories for Library Customer Service Assistant jobs in Colorado are:
What cities in Colorado are hiring for Library Customer Service Assistant jobs? Cities in Colorado with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,797 per year, or $21.1 per hour.

Part-time 25 hour Concierge - Anythink Huron Street (Bilingual Spanish speaking preferred)

Rangeview Library District

Denver, CO

$18/hr

Part-time

Posted 3 days ago

New

Job description

Job title: Concierge: part customer service, part technology troubleshooting, part product promotion
Business Unit: Branch Services
Hiring Pay range: $18.00 per hour + bilingual stipend eligible
Position type: Part-time, non-benefited, non-exempt
Job description:
You're the essence of the customer's experience at the library. You greet people with a smile and welcome them into our library. You enrich people's lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer. You help our library customers find the fuel and the spark to unlimited ideas and opportunities.
Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm?
Who you are:
• You are warm and friendly, and you just like helping people.
• You're outgoing – you love letting people know what's new and happening.
• You engage well with others and are passionate about providing an exemplary customer experience.
• You're a team player who thinks quickly on your feet.
• You're excited about the prospect of growing and learning in a changing environment.
• You inspire fun in the people around you.
A position you'll love:
• You warmly welcome customers into our library and ensure a great experience and a fond farewell.
• Out on the floor and in the stacks, you provide an amazing library experience to each and every customer by helping them find the book they want or assisting them with self-checkout services.
• You take pride in our library, ensuring it is clean and tidy and the displays are refreshed and looking beautiful.
• You are an explorer of great conversations, talking to our library customers about the promotions, programs and services available at the library.
• You love meeting and inspiring new people. You enjoy talking about and offering meaningful recommendations of the latest books, movies and music.
• You orchestrate the opening and closing of the library; when we open our doors, the branch is clean and tidy and we are ready for the day's adventure.
• You look after our experience zones, ensuring they are stocked, clean and tidy and ready to provide a positive and memorable experience for our customers. This may include coordination of any video feed display, special feature maintenance, floral service or any other interactive components to the zone.
• You are a wizard at making our library customers feel welcome; you register them for a library card, help them with a fee, request a book through RLD or ILL, assist them in our copy center, or walk them through their basic computer needs.
• You are comfortable with computers; you can help our library customers with their basic computer needs, including e-mail, answering Microsoft product questions, and navigating the Internet.
• You are the knowledgeable trainer on our copy center and technology throughout the library.
• You are a genius at understanding the needs of the library customers and connecting them to the right person at the right time.
• You're a pro when it comes to cash management – counting cash and reconciling cash balances comes naturally to you.
• You are there to lend a hand if needed for programs and promotions.
• You have great ideas to share on district committees.
• You are a lifelong learner, enjoying your journey of professional development.
• You are the person the library customer recognizes and seeks out to say hello. You are the go-to person to help them over the phone, at the drive-up window, or on the floor.
o You answer phones, reserve meeting rooms for patrons, and identify collection needs based on customer comments.
• You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.
Do you have what it takes?
• High school degree, some college preferred
• Computer literacy with MS office proficiency preferred
• Library or bookstore experience preferred
We are guided by these shared values:
Compassion for our customers and each other
Passion for our product
Eagerness to learn
Everyone is Creative
Optimistic attitude – we believe that anything is possible
Why Anythink Libraries?

A job with Anythink is a chance to use your knowledge and experience to enable transformations every day. You will be instrumental in helping our customers have fun, whether they're sitting by the fireplace with a newspaper, surfing the Internet, gaming in the teen room or learning something new at one of our many intriguing and entertaining programs. As you help and inspire others, you will also be inspired. This job will have you loving Monday mornings again.

We believe in our DEI Mission Statement, valuing diversity and forming teams in which everyone can be their authentic self. We encourage people from underrepresented backgrounds and different industries to apply. Come join Anythink to make a positive impact in our community.

Anythink DEI Mission Statement

Through our DEI work, Anythink recognizes that bringing awareness and education about our diverse histories and backgrounds can foster understanding, promote inclusion and strengthen our communities.

To fulfill our mission and ensure that all Adams County residents and visitors are welcomed and supported by Anythink, we provide comfortable spaces, accessible resources, and opportunities for personal growth. We empower our staff and customers to create meaningful connections through shared experiences, diverse and culturally relevant programming, and inclusive communities.

Anythink is committed to:

  • Representing the diversity of Adams County, internally and externally by centering and elevating the voices and experiences of the historically underserved and underrepresented.
  • Operationalizing equitable policies and practices that advance our mission.
  • Creating a feeling of inclusion and belonging for all staff and customers.


Your job will involve your being "on the move" in our libraries: You will stand, walk, crouch, stoop, squat, twist, climb, push/pull up to 50 pounds, and lift up to 25 pounds.
Expect evening and weekend shifts as part of your schedule.

REMEMBER TO APPLY BY THE POSTING DEADLINE.

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