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Library Customer Service Assistant Jobs in Colorado

Pitkin County

Library Assistant

Aspen, CO · On-site

$21.83 - $38.20/hr

Job Summary The Pitkin County Library is seeking a creative, motivated Library Assistant to join ... Provides customer service to Library patrons; responds to inquiries and requests for information ...

City of Aurora

Library Clerk

Aurora, CO · On-site

$15 - $19.25/hr

Library Clerk The Library and Cultural Services Departments vision is to empower an environment of ... Strong, friendly customer service skills, attention to detail, and a genuine interest in helping ...

New

HB Leisure

Customer Service Assistant (Games)

Denver, CO · On-site

$17.75 - $24.50/hr

Keep games area clean, safe, and presentable at all times * Assist with inventory and product transfers WHAT MAKES YOU A GREAT FIT | Must-Have Skills * Be passionate about creating fun, making ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Colorado

Library Customer Service Assistant information

See Colorado salary details

$12

$21

$29

How much do library customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for library customer service assistant in Colorado is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.99 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Colorado?

For Library Customer Service Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Colorado look for?

The top searched job categories for Library Customer Service Assistant jobs in Colorado are:

What cities in Colorado are hiring for Library Customer Service Assistant jobs?

Cities in Colorado with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,797 per year, or $21.1 per hour.

Library Assistant

Pitkin County

Aspen, CO • On-site

$21.83 - $38.20/hr

Full-time

Posted 9 days ago

Job description

** Early applications are encouraged** *Job Postings without Closing Dates: Job postings that do not have a closing date will remain open until filled. *Job Postings with Closing Dates: An application deadline may be extended if the original deadline produced fewer applications than expected. Likewise, a job posting may be closed prior to the listed closing date if the number of applications reach the limit for that position.

Job Summary The Pitkin County Library is seeking a creative, motivated Library Assistant to join our communications and programming team. The ideal candidate is a self-starter with excellent written and verbal communication skills, strong graphic design abilities, and enthusiasm for connecting people with Library programs, services, and resources. No previous library experience is necessary; training will be provided.

This is a full-time, 40-hour-per-week position scheduled Sunday, Monday, Thursday, Friday, and Saturday. Job Responsibilities Performs technical and administrative duties using knowledge of County Library policies and procedures and experience with technology systems. Provides customer service to Library patrons; responds to inquiries and requests for information; explains Library programs, procedures, and services; resolves customer service issues; interprets and explains library policies, procedures, rules, and regulations to staff and patrons.

Processes printed and digital media requests; researches multiple databases to determine availability of items and correct source of borrowing; administers checking in and out procedures for Library materials; creates new patron records; assists with circulation functions, compiles library usage and material circulation data, and generates reports. Trains clients in use of computerized resources, including use of the internet and the library catalog. Repairs library materials; prepares library material for shelving and circulation; identifies materials that require repair/maintenance.

Promotes Library programs and services to local community agencies, advocates, and citizen groups. Supports the relationship between Pitkin County government and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned. Minimum Qualifications, Knowledge and Skills Up to 1 year of library experience and one year of experience in customer service.

High School Diploma or GED required; Associate's degree preferred. Complete new-hire training packet within 6 months to 1 year of hire. Complete PCL Library Academy courses.

Knowledge Of: General office policies and procedures. Records management principles and practices. Customer service techniques.

Basic accounting and budgeting principles and practices. Skill In: Organizing and prioritizing work to meet deadlines and accomplish tasks. Typing and entering data with speed and accuracy.

Microsoft Office Products and Google Suite. Establishing and maintaining effective working relationships. Communicating clearly both verbally and in writing.

Physical Demands and Working Environment Work is performed in a Public Library and a standard office environment. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.

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