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Legal Collection Specialist Jobs (NOW HIRING)

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

... legal as needed. * Long-term care insurance documentation: Prepare, submit, and track long-term ... Billing Specialist and Senior Revenue Accountant Equal Opportunity Employer/Protected Veterans ...

GRM Document Management

Collection Specialist

Hialeah, FL · On-site

$16.75 - $22.75/hr

Serving a diverse base of industries such as healthcare, government, legal, finance and human ... The Collection Representative will work with Billing, Administration, Sales, and Management to ...

Howe Law

Litigation Attorney

Alpharetta, GA · Remote

This will involve representation in court and providing guidance to a team of paralegal debt collection specialists. In this role you will work closely with our legal collection and support teams.

Howe Law

Litigation Attorney

Alpharetta, GA · Remote

This will involve representation in court and providing guidance to a team of paralegal debt collection specialists. In this role you will work closely with our legal collection and support teams.

DreamFinders

Collections

San Juan, PR · On-site

$18.25 - $24.50/hr

... on a Collection Specialist position * Profound knowledge of collection techniques and billing procedures * Good knowledge of legal regulations in the debt collection area (such as FDCPA) * Easy ...

DreamFinders

$18.25 - $24.50/hr

... on a Collection Specialist position * Profound knowledge of collection techniques and billing procedures * Good knowledge of legal regulations in the debt collection area (such as FDCPA) * Easy ...

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Legal Collection Specialist information

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$29K

$62.1K

$97.5K

How much do legal collection specialist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for legal collection specialist in the United States is $62,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a legal collection specialist?

Legal Collection Specialists are professionals who manage the collection of overdue debts that have escalated to legal action. They work with clients, attorneys, and the courts to recover outstanding payments through legal means, such as filing lawsuits or arranging settlements. Their responsibilities often include reviewing account information, preparing legal documents, and negotiating payment plans. Legal Collection Specialists must be knowledgeable about debt collection laws and court procedures to ensure compliance and effective recovery.

What are the key skills and qualifications needed to thrive as a legal collection specialist?

A Legal Collection Specialist should have a solid understanding of debt collection laws, negotiation techniques, and financial documentation, often supported by a background in finance, law, or business. Familiarity with collection management software, customer relationship management (CRM) systems, and sometimes certification in credit and collections is typically required. Attention to detail, strong communication, and resilience help professionals effectively handle challenging conversations and maintain compliance. These skills are crucial for maximizing recoveries, minimizing legal risks, and maintaining professional client relationships.

What is the difference between Legal Collection Specialist vs Debt Collector?

AspectLegal Collection SpecialistDebt Collector
Required CredentialsKnowledge of legal processes, sometimes legal or collections certificationsBasic collections training, sometimes licensing depending on state
Work EnvironmentOffice setting, legal or financial institutionsCall centers, field visits, or office
Employer & IndustryLaw firms, financial institutions, debt recovery agenciesDebt collection agencies, financial institutions

The Legal Collection Specialist and Debt Collector roles both focus on recovering owed funds, but the Legal Collection Specialist typically handles more complex cases involving legal procedures and requires specific legal knowledge or certifications. Debt Collectors often work in call centers or field environments with basic training. Both roles are common in the debt recovery industry, but the Legal Collection Specialist usually deals with more regulated and legally sensitive cases.

What are the main challenges legal collection specialists face when negotiating payment plans with clients?

Legal Collection Specialists often encounter the challenge of balancing assertiveness with empathy when negotiating payment plans. Clients may be experiencing financial hardship or may be reluctant to communicate, making it essential to build trust while adhering to company policies and legal regulations. Specialists must stay up-to-date on relevant laws such as the Fair Debt Collection Practices Act (FDCPA) and use strong communication skills to resolve disputes efficiently. Successfully handling these conversations requires patience, adaptability, and a thorough understanding of both legal and financial procedures.
More about Legal Collection Specialist jobs
What job categories do people searching Legal Collection Specialist jobs look for? The top searched job categories for Legal Collection Specialist jobs are:
Legal Collection Specialist jobs near you
Infographic showing various Legal Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $62,125 per year, or $29.9 per hour.

Collection Specialist

Maplewood Senior Living

Westport, CT • On-site

$19.25 - $26.25/hr

Full-time

Posted 26 days ago

Maplewood Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Reports To: Revenue Accounting Manager
Summary: We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer service skills with disciplined follow-through: you'll be the friendly first point of contact for billing questions, outreach on past-due balances, and long-term care insurance documentation. Experience in senior living, assisted living, or residential housing is a strong plus, as familiarity with resident billing cycles and payer sources helps this role succeed from day one.
Essential Functions
  • Billing support: Serve as a knowledgeable, patient resource for general billing questions from residents, families, responsible parties, and internal staff-explaining charges, statements, and payment options clearly and compassionately.
  • Courtesy outreach: Conduct proactive, professional outreach on late and past-due payments, working with account holders to resolve balances while preserving positive relationships.
  • Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as needed.
  • Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with carriers to ensure timely reimbursement and accurate account posting.
  • Account maintenance: Reconcile accounts, apply payments and adjustments accurately, and maintain thorough, up-to-date records of all collection activity and communications.
  • Reporting: Monitor AR aging, flag at-risk accounts, and provide regular status updates to management on collections performance and outstanding balances.
  • Cross-functional coordination: Partner with billing, executive directors at each building, and finance teams to resolve discrepancies and ensure billing accuracy.

Qualifications
Required
  • 3+ years of relevant experience in collections and billing.
  • Demonstrated ability to handle sensitive financial conversations with professionalism, empathy, and tact.
  • Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines simultaneously.
  • Proficiency with billing/AR software and standard office applications (e.g., Excel).
  • Clear written and verbal communication skills.

Preferred
  • Experience in senior living, assisted living, skilled nursing, or residential housing.
  • Familiarity with long-term care insurance claims and documentation.
  • Understanding of multiple payer sources and resident billing cycles.
  • Experience with Yardi, PCC, or similar ERPs.

Key Competencies
  • Balances persistence with empathy when pursuing payment.
  • Comfortable working with residents, families, and responsible parties who may be navigating difficult circumstances.
  • Self-directed and reliable in following up on open items and deadlines.
  • Discreet and trustworthy when handling confidential financial and health-related information.

Team and Reporting Structure
  • Reports to: Revenue Accounting Manager
  • Works alongside: Billing Specialist and Senior Revenue Accountant

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Maplewood Senior Living employees say

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About Maplewood Senior Living

Sourced by ZipRecruiter

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider with locations in CT, MA, and OH, and new communities soon to open in NY and NJ. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Westport, CT, US

Year founded

2004

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