Learning Development Program Manager Jobs in Worcester, MA

WHAT YOU WILL DO

• Responsible for supporting operations of specific core courses. This may include: email management, scheduling calendar accounts for student meetings, training student leaders, organizing and prepping supplies for first week of classes, posting material in the course management software; serving as liaison to faculty teaching teams; serving as a resource to help troubleshoot business operational issues, process financials and paperwork, assisting with programs, events, and simulations; managing administrative aspects of courses; and communicating program and committee status, expectations, and information to appropriate audiences which may include faculty, students, staff, and other stakeholders.
• Hires, trains, and supervises student auditing/accounting mentors for Foundations of Entrepreneurship and Management (FME) course.
• Manages the email account(s) for experiential learning. Responds to all inquiries in a timely manner and elevates issues to the Program Manager as needed.
• Coordinates and supports the use of behavioral assessment tools in FME.
• Creates and manages calendar scheduling system for various student appointments throughout the year.
• Organizes programs and events related to experiential learning programs.
• Assists with regular office hours for student businesses.
• Creates and updates resource documents for students and student businesses.
• Responsible for managing within budget under the direction of the Program Manager.
• Assumes additional responsibilities as required.

YOUR TEAM WILL INCLUDE

Student staff

WHAT EDUCATION AND SKILLS YOU WILL NEED

Associate's Degree or equivalent experience

A minimum of 1-3 years of experience in a business or education environment.

Demonstrated attention to detail and organizational skills.

Must have strong oral and written communication skills.

Ability to work sensitively with ethnically, culturally, and socially diverse students, staff, and faculty.

Must have strong computer skills, including proficiency in Microsoft Office, learning management systems, scheduling software, and AI related programs.

Ability to manage multiple projects simultaneously.

Ability to take initiative and complete tasks with minimal supervision.

Ability to work both independently and collaboratively, building working relationships across various departments and stakeholders

Ability to understand and value the importance of inclusivity of all kinds, with demonstrated commitment to inclusive and collaborative behavior

Ability to envision and propose new methods to perform tasks that support Entrepreneurial Thought & Action (ET&A); take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.

Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

HOW AND WHERE YOU WILL WORK

Some early mornings and/or evenings and occasional weekends.

This position is onsite, on our Wellesley campus. Hybrid work schedule with one day remote per week and increased remote flexibility based on time of year and position/program needs

ADDITIONAL SKILLS YOU MAY HAVE

• Bachelor's Degree preferred
• Business coursework is helpful, but not necessary.
• Experience working with learning management systems and databases is desirable.
• Experience with SharePoint Website upkeeping or equivalent is desirable.

This is a non-exempt position with the following pay range: $30.36/hour - $33.73/hour; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.

• Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
• Time Off: Starting at 2 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year.
• Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr@babson.edu.