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Learning Analyst Jobs in Ohio (NOW HIRING)

Data Analyst

Mason, OH ยท On-site +1

They work with large datasets, employing statistical methods, data visualization techniques, and machine learning tools to uncover actionable insights. Data Analysts play a crucial role in helping ...

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Tree of Knowledge Learning Academy, a fast-growing, client and therapist-focused company is seeking a strong Board Certified Behavior Analyst (BCBA) to join our team! * Certified and licensed BCBA to ...

Appetite for continuous learning and willingness/dedication to develop deep technical skills needed ... SAP Analytics Cloud (SAC). * Experience working with Kyriba, Palantir, or other Treasury related ...

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Learning Analyst information

See Ohio salary details

$21

$37

$57

How much do learning analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for learning analyst in Ohio is $37.57, according to ZipRecruiter salary data. Most workers in this role earn between $27.40 and $41.15 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executives, investment bankers, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain roles in technology, finance, and healthcare, especially with bonuses, stock options, or private practice, have the potential to reach this level with experience and advanced skills.

Is 40 too old to become a data analyst?

Learning Analysts and data analyst roles do not have age restrictions; individuals of any age can transition into data analysis by developing skills in statistics, Excel, SQL, and data visualization tools. Many employers value diverse experiences and lifelong learning, making age less of a barrier than skill proficiency and relevant experience.

What jobs make $1,000,000 a year?

Learning Analysts typically do not earn $1,000,000 annually; such high salaries are usually associated with top executives, successful entrepreneurs, or specialized professionals in finance, technology, or investment banking. High earnings in these fields often require extensive experience, advanced skills, and significant responsibilities.

What are the key skills and qualifications needed to thrive as a Learning Analyst, and why are they important?

To thrive as a Learning Analyst, you need strong analytical skills, experience with learning measurement methodologies, and a relevant degree in education, data analytics, or a related field. Proficiency in learning management systems (LMS), data visualization tools like Tableau or Power BI, and familiarity with eLearning platforms is typically required. Exceptional communication, attention to detail, and the ability to collaborate with cross-functional teams make a candidate stand out. These skills ensure accurate assessment of learning programs, data-driven improvements, and effective stakeholder engagement to enhance organizational learning outcomes.

What does a learning analyst do?

A learning analyst evaluates and improves educational programs and training initiatives by analyzing data on learner performance and engagement. They use tools like learning management systems (LMS) and data analysis software to identify areas for enhancement and support instructional design. Strong analytical skills and knowledge of learning theories are essential for this role.

How do Learning Analysts typically collaborate with instructional designers and subject matter experts to enhance training programs?

Learning Analysts often work closely with instructional designers and subject matter experts to ensure training programs are both effective and aligned with organizational goals. They analyze learning data, identify trends in learner performance, and share insights to inform content updates or instructional strategies. Regular meetings and collaborative reviews help ensure the curriculum remains relevant, and Learning Analysts may also provide recommendations for new technologies or assessment methods based on their findings. This cross-functional teamwork is critical for continuous improvement of learning initiatives and delivering measurable results.
Infographic showing various Learning Analyst job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $78,141 per year, or $37.6 per hour.
Support Specialist, Online Learning & Academic Technology

Support Specialist, Online Learning & Academic Technology

Tri-C

Cleveland, OH โ€ข On-site

Part-time

Re-posted 16 days ago


Job description

Support Specialist, Online Learning & Academic Technology
Department: Online Learning & Academic Technology
Location: Jerry Sue Thornton Center
Reports To: Executive Director
Recruitment Type: External/Internal
Requisition ID: req6715
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: The hours for this Part-Time position are Monday 1pm-6pm; Tuesday 1pm - 6pm; Wednesday 1pm-6pm; Sunday 1pm - 6pm.
Number of Openings: 1
Job Description:
SUMMARY
The Online Learning & Academic Technology Support Specialist provides technology support for faculty and students, College-wide training for online technologies, and is part of the internal College-wide OLAT Help Desk team. The Online Learning & Academic Support Specialist will use specialized knowledge to provide technical assistance in learning management system (LMS) administration, Level 2 and Level 3 help desk liaison support, and institutional online content management to the College. This position coordinates and completes technical assignments related to the Level 2 Help Desk (LMS and academic technology issues) by working closely with the Online Learning and Academic Technology (OLAT) staff, faculty and administrative departments, and students to promote faculty and student success.
ESSENTIAL FUNCTIONS
  • Resolves Level 2 (L2) and Level 3 (L3) Help Desk tickets for the College's Learning Management System (LMS), Blackboard Learn, and D2L's Brightspace within the Helpdesk queues
  • Assists the OLAT staff by testing and troubleshooting academic technology issues
  • Collaborates with LMS administrators, project manager, instructional designers, the lecture capture administrator and the Learning Excellence team to resolve Level 2 LMS, Mediasite, and other academic technology issues
  • Conducts research relative to LMS and other academic technology problems and usage
  • Uses SmartView to keep accurate records of all interactions concerning Help Desk issues
  • Creates, refines, and contributes to articles, support documentation and videos as needed for L2 Help Desk usage and Mediasite channels
  • Acts as the first point of contact for Help Desk-related emergencies and college-wide LMS and Academic Technology issues, and works with the Executive Director to assist with college-wide communications
  • Serves as the technical liaison with third-party related academic software/technology when L2 Desk issues arise
  • Organizes, creates and maintains the department Knowledge Base (KB), including overseeing the updating and standardization of all articles/items
  • Assists LMS administrators with analyzing logs, outage research and testing, and other tasks as needed
  • Assists with the tracking of support ticket data to provide summaries and recommendations for improved support
  • Responds to technical questions from olat@tri-c.edu and other team email addresses
  • Provides help desk support for faculty and students for D2L's Brightspace and other academic technologies
  • Assists in facilitating online technology process workshops for faculty, program managers, faculty coordinators and deans both face-to-face and virtually
  • Assists in the creation, training, and deployment of asynchronous/synchronous learning support resources for faculty and students in a variety of delivery modes
  • Implements and evaluates the success of solutions, and OLAT's faculty and student support programs
  • Collaborates with ITS, faculty development, instructional design, and student services areas to identify training gaps and provide training for faculty and students on the use of the College's academic technologies
  • Creates digital forms for OLAT using Survey Monkey or MS Forms
  • Serves on college-wide committees, work groups, taskforces, etc.
  • Performs other duties as assigned

REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
  • Bachelor's degree or equivalent experience may substitute for education
  • Customer service/technical support related experience in a customer support environment
  • Demonstrated experience working in a technology-enabled work environment
  • Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES
  • Understanding of helpdesk ticketing systems such as FootPrints, Heat, SmartView, or Ivanti.
  • Possesses working knowledge of academic technologies, (e.g., D2L's Brightspace, Blackboard Learn, Webex, Mediasite, Respondus, SoftChalk, Qwickly, Remind, Nearpod, PlayPosit, Feedback Fruits, etc.) concepts, and online best practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
  • Excellent verbal, written, and interpersonal communication, team-focused support, and organizational skills
  • Excellent customer service skills and proven ability to develop and sustain productive customer relationships
  • Possesses basic project management skills
  • Posses basic web design skills
  • Possesses intermediate skills with learning management systems such as D2L's Brightspace and Blackboard Learn
  • Possesses intermediate proficiency with Microsoft 365 suite
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to work in a fast-paced, high call volume environment
  • Familiarity with current trends in online learning and academic technology
  • Understanding of instructional delivery strategies that technology offers to higher education
  • Ability to work well with students, faculty, department staff, and management
  • Ability to problem solve effectively and think creatively and systematically
  • Ability to perform multiple detailed tasks, manage priorities and work within tight deadlines
  • Sensitivity to appropriately respond to the needs of students and the community

COMPETENCIES
CRITICAL COMPETENCIES
  • Customer Service
  • Communication
  • Time Utilization

VERY IMPORTANT COMPETENCIES
  • Collaboration
  • Adaptability
  • Quality of Work

IMPORTANT COMPETENCIES
  • Continuous Improvement

PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
  • Bachelor's degree
  • Demonstrated experience working with students and faculty in a higher education environment
  • Demonstrated experience working with learning management systems and academic technologies such as D2L's Brightspace, Blackboard Learn, Canvas, Mediasite, Panopto, ProctorU, SoftChalk, Respondus, Remind, Nearpod, PlayPosit, Feedback Fruits, Articulate Storyline 360, etc.
  • Demonstrated experience working with emerging technologies in higher education

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • This part-time position will require the employee to work on-site in Cleveland, Ohio.
  • This position may required work outside the standard College operating hours with some evenings and weekends.
  • Employee will be required to have stable broadband access, and is required to be logged into Tri-C's Webex, Microsoft Teams applications, and Jabber while they are working.
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; and carrying of light items such as papers, files, pamphlets, books, etc.
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note: This is a Part-Time Non-Bargaining Unit Position, Grade 11, with a Minimum Hiring Rate of: $25.00/ hour.
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.