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Lead Veterinary Receptionist Jobs (NOW HIRING)

Animal Medical Center at St. Johns

$11.75 - $14.25/hr

The Lead Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: supervision of other employees, answering phone calls, scheduling ...

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Lead Veterinary Receptionist information

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How much do lead veterinary receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for lead veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a lead veterinary receptionist?

A Lead Veterinary Receptionist oversees the front desk operations of a veterinary clinic, ensuring smooth client interactions and efficient administrative processes. They manage receptionist staff, handle scheduling, train new team members, and resolve client concerns. Additionally, they may assist with billing, recordkeeping, and coordinating communication between clients and the veterinary team. Their role is essential in maintaining a welcoming and organized environment for both pet owners and staff.

What are the key skills and qualifications needed to thrive as a lead veterinary receptionist?

To thrive as a Lead Veterinary Receptionist, you need strong organizational skills, multitasking abilities, experience in veterinary or medical office settings, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic bookkeeping are highly valued technical skills. Excellent communication, leadership, and conflict-resolution abilities make you stand out in this position. These skills ensure efficient front-desk operations, positive client experiences, and smooth teamwork within busy veterinary practices.

What are the main challenges faced by a lead veterinary receptionist, and how can they be managed effectively?

A common challenge for Lead Veterinary Receptionists is juggling multiple responsibilities, such as managing a busy appointment schedule, handling urgent client concerns, and supporting a front desk team in a fast-paced environment. Effective management often involves prioritizing tasks, staying organized, and maintaining clear communication with veterinarians and technicians. Building strong relationships with clients and co-workers helps reduce misunderstandings and improve overall workflow. Additionally, adaptability and a calm demeanor during high-stress situations are key to ensuring both pets and owners have a positive experience.

Is a lead veterinary receptionist a stressful job?

A lead veterinary receptionist often experiences stress due to managing multiple tasks such as scheduling, client communication, and handling emergencies in a fast-paced veterinary environment. The role requires strong organizational skills and the ability to remain calm under pressure, but workload and team dynamics can influence stress levels.
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Lead Veterinary Receptionist jobs near you
Infographic showing various Lead Veterinary Receptionist job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Lead Veterinary Receptionist

Animal Medical Center at St. Johns

$11.75 - $14.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description
Our hospital is seeking a Lead Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.  

The Lead Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: supervision of other employees, answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate
  • Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
  • Energetic people-and-pet person with excellent work ethic and social and organizational skills
  • Be compassionate/caring
  • Willing to work flexible hours including weekends (holidays or Sundays optional)
  • Can work individually, as well as on a team
  • Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise
  • Prior experience in a Veterinary Clinic required
  • Prior Customer Service Experience
  • Must be able to lift 40 lbs.


Benefits
  • Health Care Plan (Medical, Dental & Vision Options) 
  • 401k Match
  • Generous paid time off (PTO)
  • Six (6) weeks of paid Parental Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance 
  • Hands-on and E-training 
  • Professional growth opportunities 
  • Tuition assistance for prospective Veterinary Technician Students