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Lead Veterinary Receptionist Jobs (NOW HIRING)

Animal Medical Center at St. Johns

$11.75 - $14.25/hr

The Lead Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: supervision of other employees, answering phone calls, scheduling ...

CareVet

Lead Veterinary Receptionist

Brookville, PA

$15 - $16/hr

... Receptionist to join our growing team. This individual will be an integral part of the development of client relationships and will assist the Hospital Manager, Medical Director, and Lead Veterinary ...

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How much do lead veterinary receptionist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for lead veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a Lead Veterinary Receptionist job?

A Lead Veterinary Receptionist oversees the front desk operations of a veterinary clinic, ensuring smooth client interactions and efficient administrative processes. They manage receptionist staff, handle scheduling, train new team members, and resolve client concerns. Additionally, they may assist with billing, recordkeeping, and coordinating communication between clients and the veterinary team. Their role is essential in maintaining a welcoming and organized environment for both pet owners and staff.

What are the key skills and qualifications needed to thrive in the Lead Veterinary Receptionist position, and why are they important?

To thrive as a Lead Veterinary Receptionist, you need strong organizational skills, multitasking abilities, experience in veterinary or medical office settings, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic bookkeeping are highly valued technical skills. Excellent communication, leadership, and conflict-resolution abilities make you stand out in this position. These skills ensure efficient front-desk operations, positive client experiences, and smooth teamwork within busy veterinary practices.

What are the main challenges faced by a Lead Veterinary Receptionist, and how can they be managed effectively?

A common challenge for Lead Veterinary Receptionists is juggling multiple responsibilities, such as managing a busy appointment schedule, handling urgent client concerns, and supporting a front desk team in a fast-paced environment. Effective management often involves prioritizing tasks, staying organized, and maintaining clear communication with veterinarians and technicians. Building strong relationships with clients and co-workers helps reduce misunderstandings and improve overall workflow. Additionally, adaptability and a calm demeanor during high-stress situations are key to ensuring both pets and owners have a positive experience.

How much do you get paid as a veterinary receptionist?

Veterinary receptionists typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $35,000. Pay can vary based on experience, location, and the size of the veterinary practice.
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Lead Veterinary Receptionist jobs near you
Infographic showing various Lead Veterinary Receptionist job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.
Lead Veterinary Receptionist

Lead Veterinary Receptionist

EverVet Partners

Wake Forest, NC

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Why You’ll Love This Lead Veterinary Receptionist Job
Ready to take the next step in your veterinary career and lead from the front? This Lead Veterinary Receptionist position at Wake Forest Animal Hospital offers the perfect blend of leadership, teamwork, and meaningful impact.
At Wake Forest Animal Hospital, an EverVet Partner, you won’t just manage the front desk—you’ll shape the client experience and support a high-performing team. As a Lead Veterinary Receptionist, you’ll guide daily operations, keep workflows running smoothly, and mentor your team to deliver exceptional service to every client and pet that walks through the door.
This role is ideal for someone who thrives in a fast-paced environment, enjoys leading by example, and takes pride in creating a welcoming, organized, and efficient workplace. You’ll play a key role in ensuring both your team and clients feel supported every step of the way.
Pay Range: $16–$19 per hour
Benefits
  • Paid Time Off
  • Medical, Dental, and Vision insurance with Health Savings Account (HSA) options*
  • Employee Assistance Program available 24/7*
  • Supplemental Life and AD&D Insurance*
  • 401(k) with generous employer match
  • Maternity Leave*
  • Bereavement Leave
  • Life, Short-Term, and Disability Insurance*
  • Employee discount programs
  • Discounted veterinary care
  • On-demand pay options
  • Referral bonus program
Career Growth and Development
  • Full tuition coverage for Penn Foster’s veterinary technician program*
  • Access to Zoetis Clinical and Professional Programs and events
  • Continuing education through VMG resources
*Benefit eligibility varies based on employment status
If you're ready to lead with confidence and make a difference in a supportive, team-oriented environment, apply today for this Lead Veterinary Receptionist opportunity at Wake Forest Animal Hospital.Responsibilities
  • Provide daily management and guidance to the reception staff
  • Ensure all reception staff are staying productive even during slow times
  • Maintain reception area clean and organized
  • Oversee new employees and ongoing receptionist training programs
  • Participate in weekly department head meetings
  • Assist with writing and participating in receptionist performance reviews
  • Maintenance of front office equipment
  • In charge of office supplies orders
  • Accounts receivable
  • New client report
  • Welcome letters and/or emails
  • Appointment schedule management
  • Oversees payment plan accounts and past due accounts (N/A)
  • Travel sheet and invoice audit
  • Daily credit card batch reconciliation
  • Scan checks once per week
  • Support administrator with keeping track and auditing doctors’ compassionate care funds
  • Support Hospital Director by enforcing hospital policies, protocols, and assessing efficiency
  • Support front staff with daily routine receptionist duties such as answering the phone, scheduling appointments, checking voicemails, scanning documents, and providing great customer service
  • Additional responsibilities assigned by the Hospital Director
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior 
  • Knowledge of computer software (Infinity and Office programs)Â