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Lead Veterinary Receptionist Jobs (NOW HIRING)

Animal Outpatient Specialty Network

$12.25 - $14.75/hr

We are seeking a Veterinary Receptionist to join our team. Why Join Our Team? * Positive Culture ... With 100+ doctors supporting the ADG medical team, they strive to lead in clinical practice ...

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How much do lead veterinary receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for lead veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a lead veterinary receptionist?

A Lead Veterinary Receptionist oversees the front desk operations of a veterinary clinic, ensuring smooth client interactions and efficient administrative processes. They manage receptionist staff, handle scheduling, train new team members, and resolve client concerns. Additionally, they may assist with billing, recordkeeping, and coordinating communication between clients and the veterinary team. Their role is essential in maintaining a welcoming and organized environment for both pet owners and staff.

What are the key skills and qualifications needed to thrive as a lead veterinary receptionist?

To thrive as a Lead Veterinary Receptionist, you need strong organizational skills, multitasking abilities, experience in veterinary or medical office settings, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic bookkeeping are highly valued technical skills. Excellent communication, leadership, and conflict-resolution abilities make you stand out in this position. These skills ensure efficient front-desk operations, positive client experiences, and smooth teamwork within busy veterinary practices.

What are the main challenges faced by a lead veterinary receptionist, and how can they be managed effectively?

A common challenge for Lead Veterinary Receptionists is juggling multiple responsibilities, such as managing a busy appointment schedule, handling urgent client concerns, and supporting a front desk team in a fast-paced environment. Effective management often involves prioritizing tasks, staying organized, and maintaining clear communication with veterinarians and technicians. Building strong relationships with clients and co-workers helps reduce misunderstandings and improve overall workflow. Additionally, adaptability and a calm demeanor during high-stress situations are key to ensuring both pets and owners have a positive experience.

Is a lead veterinary receptionist a stressful job?

A lead veterinary receptionist often experiences stress due to managing multiple tasks such as scheduling, client communication, and handling emergencies in a fast-paced veterinary environment. The role requires strong organizational skills and the ability to remain calm under pressure, but workload and team dynamics can influence stress levels.
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Lead Veterinary Receptionist jobs near you
Infographic showing various Lead Veterinary Receptionist job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Animal Outpatient Specialty Network

Annapolis, MD

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 50 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.


Animal Dermatology Clinic - Annapolis is seeking a Receptionist. We are looking for someone with the following qualities:

  • Energetic
  • Positive
  • Upbeat personality
  • Takes initiative
  • Commitment to the needs of the clinic
  • Punctual
  • Willingness to teach others and share ideas
  • Openness to diversity
  • Adaptability to change
  • Accountable
  • Able to see big picture
  • Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

  • Excellent client service skills
  • Excellent phone skills
  • Computer skill preferred
  • Excellent communication skills
  • Ability to work in a team oriented environment
  • Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
  • Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

  • Client service
  • Answer phone calls
  • Take accurate messages and book appointments
  • Maintain charts and computer records
  • Pharmacy and retail sales
  • Marketing implementation
  • Maintenance/ housekeeping
  • Financial responsibilities

Education and Physical Requirements:

  • High school diploma or equivalent required
  • Must have experience working in the public (ie: restaurant, retail or service business)
  • Experience in a veterinary hospital or doctor's office is a plus
  • Dependable attendance is required
  • Must be able to lift 40 pounds
  • The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

  • A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week (full-time employees only)
  • Paid vacation (full-time employees only)
  • Paid holidays (full-time employees only)
  • Competitive wages
  • Monthly bonuses based on clinic dietary sales (full-time employees only)
  • Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
  • Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
  • 401K with employer match
  • CE opportunities
  • Uniforms
  • Discounts on services and medications for employee pets

*Some traveling may be required


For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!

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