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Kaiser Permanente Receptionist Jobs (NOW HIRING)

Kaiser Permanente

Licensed Practical Nurse

Lafayette, CO · On-site

$26.75 - $36.50/hr

This position knows and complies with all Kaiser Permanente quality, safety, and emergency policies ... May perform the duties of a Nursing Assistant or Medical Receptionist, as required. May assign ...

Kaiser Permanente

Licensed Practical Nurse

Lafayette, CO · On-site

$26.75 - $36.50/hr

This position knows and complies with all Kaiser Permanente quality, safety, and emergency policies ... May perform the duties of a Nursing Assistant or Medical Receptionist, as required. May assign ...

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How much do kaiser permanente receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for kaiser permanente receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a Kaiser Permanente receptionist?

A Kaiser Permanente Receptionist is responsible for greeting patients, scheduling appointments, managing phone calls, and handling administrative tasks in a healthcare setting. They ensure smooth front desk operations by verifying patient information, assisting with inquiries, and directing individuals to the appropriate departments. Strong communication, organizational skills, and knowledge of medical office procedures are essential for this role.

What are the typical daily responsibilities of a Kaiser Permanente receptionist?

A Kaiser Permanente Receptionist is responsible for greeting and checking in patients, scheduling appointments, verifying insurance information, and answering incoming calls. You will also coordinate with medical staff to ensure smooth patient flow and help resolve any scheduling conflicts or basic inquiries. The role often requires multi-tasking between administrative duties, maintaining accurate patient records, and providing compassionate support to patients and visitors. This variety keeps the position engaging and makes strong communication and organizational skills especially valuable.

What are the key skills and qualifications needed to thrive in the Kaiser Permanente receptionist position, and why are they important?

To thrive as a Kaiser Permanente Receptionist, you need strong organizational skills, attention to detail, and experience with healthcare office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic medical records (EMR) systems, multi-line phone systems, and scheduling software is typically required. Exceptional customer service, clear verbal communication, and the ability to remain calm under pressure are important soft skills for this role. These abilities are crucial for efficiently managing patient flow, providing a positive front-office experience, and supporting clinical workflows in a busy healthcare environment.

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Kaiser Permanente Receptionist jobs near you
Infographic showing various Kaiser Permanente Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Receptionist (On-Call)

Kaiser Permanente

Lutherville Timonium, MD • On-site

$25.48 - $36.80/hr

Other

Posted 9 days ago

Job description

Job Summary:
Ensures interaction with patient/member constitutes a professional and satisfying customer experience through welcoming engagement, registering, and assisting patients/members.
Essential Responsibilities:
  • Welcomes and greets members at kiosks and general areas and assists with way-finding.
  • Assists members by providing general information, or referring to appropriate staff, as necessary.
  • Registers members to include: verifying eligibility, updating demographic information; identifying FYIs and special features, coordinating appropriate assistance, and creating new accounts, as needed.
  • Initiates the completion of paperwork relating to members visit. Processes paperwork as appropriate.
  • Receive and return prepared forms to members.
  • Receives funds from members, completes receipts, and properly posts transactions.
  • Retrieves, reconciles, and deposits change fund.
  • Schedules appointments at the request of members and providers in accordance with established protocol.
  • Informs members of appointment date(s) and gives appropriate pre-appointment instructions, as necesssary.
  • Receives appropriate calls to members and staff as directed by provider or nursing staff.
  • Request and maintains supplies for the kiosks and reception areas.
  • Informs providers or staff of members needing immediate attention. Brings unusual situations too the attention of the approprite staff.
  • Order member cards
  • Offer wheelchair assistance under established guidelines.
  • Wears professional attire to include a KP-provided jacket.
  • Performs other related duties, as appropriate.
This is an On-call position which requires travel to all Medical Office Buildings in Baltimore.
Basic Qualifications:
Experience
  • One (1) year of customer service experience required.
  • Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
  • High School Diploma or equivalent required.
License, Certification, Registration
  • N/A
Additional Requirements:
  • Demonstrates a working knowledge of Health Plan coverage types, for example (but not limited to) traditional and deductible products within 6 months of employment.
  • Proficiency in the use of applicable computer software and technology.
Preferred Qualifications:
  • One (1) year of reception experience in a healthcare setting preferred.
  • Knowledge of medical terminology preferred.
  • Current BLS certification preferred.
  • Reliable transportation is required.

Primary Location: Maryland,Timonium,Lutherville-Timonium Medical Center
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 05:30 AM
Working Hours End: 10:00 AM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: M40|OPEIU|Local 2
Job Level: Individual Contributor
Department: LUTHERVILLE-TIMONIUM MED CTR - Rgnl Med Fac-Med Ops Bus Svc - 1808
Pay Range: $25.48 - $36.8 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 100 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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