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Veterinary Medical Receptionist Jobs (NOW HIRING)

Veterinary Medical Center Pc

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Veterinary Receptionist

Howell, MI · On-site

$15 - $17/hr

Receptionist/Assistant Red Barn Veterinary Medical Center is seeking an experienced Receptionist/Assistant to join our team. Veterinary experience is required . We're looking for someone who is ...

Veterinary Medical Center Pc

Be Seen First

Veterinary Receptionist

Howell, MI · On-site

$15 - $17/hr

Receptionist/Assistant Red Barn Veterinary Medical Center is seeking an experienced Receptionist/Assistant to join our team. Veterinary experience is required . We're looking for someone who is ...

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How much do veterinary medical receptionist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for veterinary medical receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Medical Receptionist, and why are they important?

To thrive as a Veterinary Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of veterinary terminology, usually supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Excellent customer service, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for ensuring smooth clinic operations, effective communication between clients and staff, and a positive experience for pet owners and their animals.

What are Veterinary Medical Receptionists?

Veterinary Medical Receptionists are administrative professionals who work in veterinary clinics or animal hospitals. They are responsible for greeting clients and their pets, scheduling appointments, answering phones, and managing patient records. These receptionists also handle billing, process payments, and often assist with basic animal handling or care under guidance. Their role is crucial in ensuring smooth communication between clients and the veterinary staff, as well as maintaining an organized and welcoming front desk environment.

What are some common challenges Veterinary Medical Receptionists face when balancing administrative tasks with client interactions?

Veterinary Medical Receptionists often juggle a variety of responsibilities, from managing appointment schedules and maintaining patient records to greeting clients and handling billing. One common challenge is efficiently prioritizing tasks during busy periods, especially when urgent situations arise or when multiple clients require immediate assistance. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for ensuring both administrative duties and client interactions are handled smoothly. Team collaboration is also key, as receptionists frequently coordinate with veterinarians and technicians to relay information and support clinic operations.

What is the difference between Veterinary Medical Receptionist vs Veterinary Technician?

AspectVeterinary Medical ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, animal hospitals, research facilities

The Veterinary Medical Receptionist primarily handles client communication, scheduling, and administrative duties in a veterinary setting. In contrast, the Veterinary Technician performs clinical tasks, assists veterinarians with animal care, and has specialized training. Both roles are essential in veterinary practices but differ significantly in responsibilities and required credentials.

More about Veterinary Medical Receptionist jobs
What cities are hiring for Veterinary Medical Receptionist jobs? Cities with the most Veterinary Medical Receptionist job openings:
What states have the most Veterinary Medical Receptionist jobs? States with the most job openings for Veterinary Medical Receptionist jobs include:
What job categories do people searching Veterinary Medical Receptionist jobs look for? The top searched job categories for Veterinary Medical Receptionist jobs are:
Veterinary Medical Receptionist jobs near you
Infographic showing various Veterinary Medical Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.
Veterinary Medical Receptionist

Veterinary Medical Receptionist

Ocean State Veterinary Specialists

East Greenwich, RI

$25K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Description

Veterinary Medical Receptionist (CSR)

If you are an experienced customer service professional, looking to positively impact the lives of pets and people, joining the team at Ocean State Veterinary Specialists (OSVS) as a Client Service Representative (CSR) will allow you to do just that. Our busy veterinary emergency and specialty hospital is seeking a highly organized and experienced receptionist to join our team. The ideal candidate should have previous experience working in emergency and specialty veterinary medicine and must be able to thrive in a fast-paced, high-pressure environment. The successful candidate will play a vital role in ensuring the smooth operation of our hospital by efficiently managing client inquiries and facilitating communication between our medical staff and clients.

Essential Functions and Responsibilities:

  • Greet clients and their pets with a warm and welcoming demeanor, ensuring their comfort and satisfaction throughout their visit
  • Manage incoming phone calls and inquiries in a professional and courteous manner, providing accurate information and scheduling appointments as needed
  • Process client payments and maintain accurate financial records, including billing, invoicing, and insurance claims
  • Schedule appointments, record keeping and organization, provide estimates and invoices for payment
  • Coordinate patient intake and discharge, ensuring proper documentation and communication with medical staff and clients
  • Maintain accurate medical records using our hospital's electronic medical records system
  • Facilitate communication between clients and medical staff, ensuring timely response to inquiries and relaying important information to the appropriate parties
  • Maintain a clean and organized reception area, ensuring all necessary supplies are stocked and readily available
  • Ability to work collaboratively and effectively with different departments within the hospital, including medical staff, technicians, and other administrative staff

Qualifications:

  • 1-3 years' experience in emergency or specialty veterinary hospital is preferred (technician, liaison, customer service)
  • Professional, pleasant, engaged, clear communicator who is attentive and respectful to referring veterinarians, clients, and co-workers.
  • Must be able to balance multiple tasks, be confident, and prioritize tasks appropriately in a high-pace setting.
  • Computer experience (Word, Excel) and operation of office equipment such as, fax machine, copy machine, credit card and check terminal, and postage meter.
  • Related veterinary software and Care Credit knowledge preferred.
  • Must possess basic math skills to determine proper deposits and process payments
  • Must be available to work regular evenings, weekends, and some holidays.

Benefits and Perks:

  • Employer paid Medical insurance premiums, AND paid deductible for employees!
  • Medical, Dental, and Vision insurance options
  • 401K with company match 
  • Complimentary Life Insurance $25,000
  • Personal Pet Discounts
  • PTO and Holiday pay
  • Company Sponsored Employee Assistance Program (EAP)
  • Veterinary Social Worker on-site

OSVS is located in East Greenwich, RI with a satellite facility in Swansea, MA. OSVS is a 35,000 sf building with a very busy emergency service, a nationally-respected internship and residency program, and specialists in Emergency/Critical Care, Internal Medicine, Surgery, Radiology, Cardiology, Neurology, Oncology, Ophthalmology, and Avian/Exotics. Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and MRI.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.    

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