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Veterinary Medical Receptionist Jobs (NOW HIRING)

Innovetive Petcare

Veterinary Receptionist

Niceville, FL · On-site

$14 - $16.75/hr

Maintain complete and accurate electronic medical records * Help ensure smooth daily workflow throughout the hospital Team Collaboration * Work closely with veterinarians, veterinary technicians ...

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How much do veterinary medical receptionist jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for veterinary medical receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Medical Receptionist, and why are they important?

To thrive as a Veterinary Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of veterinary terminology, usually supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Excellent customer service, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for ensuring smooth clinic operations, effective communication between clients and staff, and a positive experience for pet owners and their animals.

What are Veterinary Medical Receptionists?

Veterinary Medical Receptionists are administrative professionals who work in veterinary clinics or animal hospitals. They are responsible for greeting clients and their pets, scheduling appointments, answering phones, and managing patient records. These receptionists also handle billing, process payments, and often assist with basic animal handling or care under guidance. Their role is crucial in ensuring smooth communication between clients and the veterinary staff, as well as maintaining an organized and welcoming front desk environment.

What are some common challenges Veterinary Medical Receptionists face when balancing administrative tasks with client interactions?

Veterinary Medical Receptionists often juggle a variety of responsibilities, from managing appointment schedules and maintaining patient records to greeting clients and handling billing. One common challenge is efficiently prioritizing tasks during busy periods, especially when urgent situations arise or when multiple clients require immediate assistance. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for ensuring both administrative duties and client interactions are handled smoothly. Team collaboration is also key, as receptionists frequently coordinate with veterinarians and technicians to relay information and support clinic operations.

What is the difference between Veterinary Medical Receptionist vs Veterinary Technician?

AspectVeterinary Medical ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, animal hospitals, research facilities

The Veterinary Medical Receptionist primarily handles client communication, scheduling, and administrative duties in a veterinary setting. In contrast, the Veterinary Technician performs clinical tasks, assists veterinarians with animal care, and has specialized training. Both roles are essential in veterinary practices but differ significantly in responsibilities and required credentials.

More about Veterinary Medical Receptionist jobs
What cities are hiring for Veterinary Medical Receptionist jobs? Cities with the most Veterinary Medical Receptionist job openings:
What states have the most Veterinary Medical Receptionist jobs? States with the most job openings for Veterinary Medical Receptionist jobs include:
What job categories do people searching Veterinary Medical Receptionist jobs look for? The top searched job categories for Veterinary Medical Receptionist jobs are:
Veterinary Medical Receptionist jobs near you
Infographic showing various Veterinary Medical Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Veterinary Practice Partners

Walnut Creek, CA • On-site

$19 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Veterinary Practice Partners rating

6.4

Company rating: 6.4 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

23rd of 52 rated veterinary

Job description

Veterinary Receptionist

Animal Care Hospital of Walnut Creek is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature. 

Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting. 

What to Expect 

As you join our mission, expect to be supported in your work and home life with: 

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $19.00-$24.00 dependent on skills and experience 

Schedule: Four 10 hour shifts. Monday, Wednesday, Saturday, and Sunday

Responsibilities 

  • Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
  • Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
  • Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
  • Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
  • Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
  • Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
  • Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience 

Qualifications 

  • Minimum 1 year of experience as a veterinary receptionist is required
  • Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
  • Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
  • Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
  • Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
  • Strong verbal and written communication skills, including active listening and conflict resolution
  • Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients 

About Animal Care Hospital of Walnut Creek 

Our skilled veterinarians can learn a lot about your dog or cat's health through a regular hands-on exam. There are many times, though, when they need to look deeper. In those situations, they rely on our state-of-the-art in-house diagnostic equipment. From digital x-ray and in-house laboratory services to abdominal ultrasound and echocardiogram, we have everything we need to perform comprehensive in-house diagnostics.

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