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Front Desk Veterinary Receptionist Jobs (NOW HIRING)

Innovetive Petcare

Veterinary Receptionist

Cookeville, TN · On-site

$12.75 - $15.50/hr

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Cookeville ... This is more than just a front desk position - it's an opportunity to build relationships with ...

National Veterinary Associates

$18 - $22/hr

Veterinary Receptionist/Veterinary Assistant (Cross-Trained Position) Marbletown Animal Hospital is ... Position Overview This role supports both front desk operations and clinical patient care, helping ...

National Veterinary Associates

$13.50 - $16.25/hr

In this role, you will be responsible for delivering excellent client service, managing front desk ... Veterinary Receptionist: * Relay information between veterinarians, vet techs, and clients.

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Front Desk Veterinary Receptionist information

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$16

$22

How much do front desk veterinary receptionist jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for front desk veterinary receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent. Strong communication, organizational skills, and familiarity with veterinary software are important, and some employers may prefer previous customer service experience or certification in office administration.

What type of receptionist gets paid the most?

Among receptionists, those working in specialized fields such as medical or legal offices tend to earn higher wages than general receptionists. Veterinary receptionists, including front desk roles, typically have moderate pay, with salaries increasing for those with advanced skills, certifications, or management responsibilities.

What are the key skills and qualifications needed to thrive as a Front Desk Veterinary Receptionist, and why are they important?

To thrive as a Front Desk Veterinary Receptionist, you need strong organizational abilities, attention to detail, and basic knowledge of animal care, typically supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and payment processing tools is commonly required. Exceptional customer service, clear communication, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies are essential for ensuring smooth clinic operations, delivering positive client experiences, and supporting both veterinary staff and pet owners effectively.

What does a Front Desk Veterinary Receptionist do?

A Front Desk Veterinary Receptionist is the first point of contact for clients at a veterinary clinic or animal hospital. They greet pet owners, answer phone calls, schedule appointments, and manage patient records. Additionally, they handle billing, process payments, and communicate important information between clients and veterinary staff. Their role is essential in ensuring the smooth operation of the clinic and providing excellent customer service to pet owners.

What is the difference between Front Desk Veterinary Receptionist vs Veterinary Technician?

AspectFront Desk Veterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; certification not requiredVeterinary Technician degree (Associate's or Bachelor's)
Work EnvironmentFront office, client interaction, administrative tasksClinical setting, assisting with medical procedures
Primary ResponsibilitiesScheduling, billing, answering phones, greeting clientsPerforming medical tests, assisting veterinarians, patient care

The main difference is that a Front Desk Veterinary Receptionist handles administrative and client communication tasks, while a Veterinary Technician is involved in medical and clinical duties. Both roles are essential in a veterinary practice, but they require different skills and certifications.

How to become a vet front desk?

To become a veterinary front desk receptionist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with veterinary software, such as Petty Cash or AVImark, and good communication abilities are also important; some positions may require certification or training in animal care or office administration.

How much does a receptionist at a VA hospital make?

A front desk veterinary receptionist typically earns between $25,000 and $35,000 annually, depending on experience and location. VA hospital receptionists' salaries vary based on federal pay scales and specific roles, often requiring customer service skills and familiarity with medical or administrative procedures.

What are some common challenges faced by Front Desk Veterinary Receptionists, and how can they be managed effectively?

Front Desk Veterinary Receptionists often juggle multiple tasks simultaneously, such as answering phones, scheduling appointments, and assisting clients in person, all while maintaining a calm and friendly demeanor. Managing upset pet owners or emergency situations can be challenging, but strong communication skills and the ability to prioritize tasks are essential. Building familiarity with clinic software and processes, as well as collaborating closely with veterinary staff, helps streamline workflow and reduce stress. Regular training and clear protocols can also support success in this dynamic environment.
More about Front Desk Veterinary Receptionist jobs
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What states have the most Front Desk Veterinary Receptionist jobs? States with the most job openings for Front Desk Veterinary Receptionist jobs include:
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Front Desk Veterinary Receptionist jobs near you
Infographic showing various Front Desk Veterinary Receptionist job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, 44% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.
Experienced Veterinary Receptionist

Experienced Veterinary Receptionist

Innovetive Petcare

Atlanta, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Experienced Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Atlanta, Georgia
Description
Are you an experienced veterinary receptionist who thrives in a fast-paced, client-focused environment? Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join our front desk team.
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
Brookhaven Animal Hospital - 205 Town Blvd., Suite 210A, Atlanta, GA 30319
Key Responsibilities
As the first point of contact for our clients, you'll play a vital role in creating a welcoming, organized, and efficient front desk experience:
  • Greet clients and pets warmly and professionally upon arrival
  • Answer multi-line phones, schedule appointments, and handle client communications
  • Perform check-in and check-out procedures, process invoices, and take payments
  • Maintain accurate patient records and update client information in practice software
  • Collaborate with veterinarians and technicians to support smooth patient flow
  • Provide client education on hospital services, wellness plans, and general pet care
  • Resolve client concerns with empathy and professionalism
  • Support rotating weekend shifts (we are closed on all major/federal holidays and offer holiday pay)

• What We're Looking For - Experience & Qualifications
We're seeking a candidate who is passionate about animals, thrives in a people-facing role, and has experience in a veterinary or healthcare front desk setting.
Qualifications:
  • 1+ year of experience as a veterinary receptionist or in a veterinary front desk/customer service role
  • Experience in a veterinary practice or medical office is required
  • High school diploma or equivalent required
  • Proficiency with veterinary practice software (Cornerstone, Avimark, etc.) is a plus
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced, high-volume environment
  • Positive attitude and team-oriented mindset
  • Must have schedule flexibility, including weekends on rotation

Benefits - Offered Through Innovetive Petcare
  • Competitive hourly wage starting at $16+ per hour, based on experience
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and holiday pay
  • Access to mental health and wellness support
  • Ongoing career development, CE opportunities, and advancement pathways
  • Employee discounts on veterinary services and products
  • Supportive and inclusive team culture that values your voice

Apply