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Front Desk Veterinary Receptionist Jobs (NOW HIRING)

Ethos Veterinary Health

Veterinary Receptionist

Woburn, MA · On-site

$20 - $26/hr

Veterinary Receptionist | $20-$26/hr Location: Woburn, MA Schedule: Full-Time | Monday, Tuesday ... Maintain a clean, welcoming front desk, lobby, restrooms, and bereavement spaces * Support clients ...

National Veterinary Associates

$13.50 - $16.25/hr

In this role, you will be responsible for delivering excellent client service, managing front desk ... Veterinary Receptionist: * Relay information between veterinarians, vet techs, and clients.

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How much do front desk veterinary receptionist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for front desk veterinary receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What does a front desk veterinary receptionist do?

A Front Desk Veterinary Receptionist is the first point of contact for clients at a veterinary clinic or animal hospital. They greet pet owners, answer phone calls, schedule appointments, and manage patient records. Additionally, they handle billing, process payments, and communicate important information between clients and veterinary staff. Their role is essential in ensuring the smooth operation of the clinic and providing excellent customer service to pet owners.

What are the key skills and qualifications needed to thrive as a front desk veterinary receptionist?

To thrive as a Front Desk Veterinary Receptionist, you need strong organizational abilities, attention to detail, and basic knowledge of animal care, typically supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and payment processing tools is commonly required. Exceptional customer service, clear communication, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies are essential for ensuring smooth clinic operations, delivering positive client experiences, and supporting both veterinary staff and pet owners effectively.

What are some common challenges faced by front desk veterinary receptionists, and how can they be managed effectively?

Front Desk Veterinary Receptionists often juggle multiple tasks simultaneously, such as answering phones, scheduling appointments, and assisting clients in person, all while maintaining a calm and friendly demeanor. Managing upset pet owners or emergency situations can be challenging, but strong communication skills and the ability to prioritize tasks are essential. Building familiarity with clinic software and processes, as well as collaborating closely with veterinary staff, helps streamline workflow and reduce stress. Regular training and clear protocols can also support success in this dynamic environment.

What is the difference between Front Desk Veterinary Receptionist vs Veterinary Technician?

AspectFront Desk Veterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; certification not requiredVeterinary Technician degree (Associate's or Bachelor's)
Work EnvironmentFront office, client interaction, administrative tasksClinical setting, assisting with medical procedures
Primary ResponsibilitiesScheduling, billing, answering phones, greeting clientsPerforming medical tests, assisting veterinarians, patient care

The main difference is that a Front Desk Veterinary Receptionist handles administrative and client communication tasks, while a Veterinary Technician is involved in medical and clinical duties. Both roles are essential in a veterinary practice, but they require different skills and certifications.

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Front Desk Veterinary Receptionist jobs near you
Infographic showing various Front Desk Veterinary Receptionist job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Experienced Veterinary Receptionist

Atlanta, GA • On-site

Innovetive PetCare
Veterinary Services • 51 - 200 employees

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

4th of 52 rated veterinary

Great coworkers

People enjoy working here

Good employer

Learn more about Innovetive PetCareexternal

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Experienced Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Atlanta, Georgia
Description
Are you an experienced veterinary receptionist who thrives in a fast-paced, client-focused environment? Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join our front desk team.
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
Brookhaven Animal Hospital - 205 Town Blvd., Suite 210A, Atlanta, GA 30319
Key Responsibilities
As a Veterinary Receptionist, you'll be an important part of the client and patient experience. Responsibilities include:
  • Welcome clients and pets warmly and professionally
  • Answer multi-line phones, schedule appointments, and manage client communications
  • Complete patient check-in and check-out, prepare invoices, and process payments
  • Maintain accurate medical records, client information, and patient information in veterinary practice software
  • Coordinate with veterinarians, veterinary technicians, and medical team members to maintain efficient patient flow
  • Provide client education regarding hospital services, wellness care, preventative care, and general pet health
  • Respond to client questions and concerns with professionalism, empathy, and excellent customer service
  • Help maintain an organized, welcoming, and efficient veterinary front desk
  • Participate in rotating weekend shifts

Brookhaven Animal Hospital is closed on all major federal holidays, and holiday pay is available.
Veterinary Receptionist Qualifications
We're looking for a reliable, organized, and compassionate veterinary receptionist who enjoys working with both people and pets.
Required:
  • 1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
  • Experience working in a veterinary hospital, animal hospital, veterinary clinic, or medical office
  • High school diploma or equivalent
  • Strong communication, organization, and customer service skills
  • Ability to multitask and prioritize in a busy, high-volume environment
  • Professional, positive, and team-oriented approach
  • Schedule flexibility, including rotating weekend shifts

Preferred:
  • Experience with veterinary practice management software such as Cornerstone, AVImark, or similar systems
  • Previous experience with appointment scheduling, veterinary medical records, payments, client education, and veterinary hospital operations

Compensation and Benefits
Starting pay: $16+ per hour, based on experience
Eligible team members enjoy:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Holiday pay
  • Mental health and wellness resources available through Calm Health
  • Career development and continuing education opportunities
  • Advancement and professional growth pathways
  • Employee discounts on veterinary services and products
  • A supportive, collaborative team environment where your voice and contributions matter

If you're an experienced Veterinary Receptionist, Veterinary CSR, Veterinary Client Service Representative, or veterinary front desk professional looking for your next opportunity in Atlanta, GA, we'd love to hear from you!

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