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Lead Veterinary Receptionist Jobs (NOW HIRING)

Canobie Lake Veterinary Hospital

$15.75 - $18.75/hr

We lead with honesty, kindness, and compassion and we treat people the way we want to be treated ... Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate ...

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How much do lead veterinary receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for lead veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a lead veterinary receptionist?

A Lead Veterinary Receptionist oversees the front desk operations of a veterinary clinic, ensuring smooth client interactions and efficient administrative processes. They manage receptionist staff, handle scheduling, train new team members, and resolve client concerns. Additionally, they may assist with billing, recordkeeping, and coordinating communication between clients and the veterinary team. Their role is essential in maintaining a welcoming and organized environment for both pet owners and staff.

What are the key skills and qualifications needed to thrive as a lead veterinary receptionist?

To thrive as a Lead Veterinary Receptionist, you need strong organizational skills, multitasking abilities, experience in veterinary or medical office settings, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic bookkeeping are highly valued technical skills. Excellent communication, leadership, and conflict-resolution abilities make you stand out in this position. These skills ensure efficient front-desk operations, positive client experiences, and smooth teamwork within busy veterinary practices.

What are the main challenges faced by a lead veterinary receptionist, and how can they be managed effectively?

A common challenge for Lead Veterinary Receptionists is juggling multiple responsibilities, such as managing a busy appointment schedule, handling urgent client concerns, and supporting a front desk team in a fast-paced environment. Effective management often involves prioritizing tasks, staying organized, and maintaining clear communication with veterinarians and technicians. Building strong relationships with clients and co-workers helps reduce misunderstandings and improve overall workflow. Additionally, adaptability and a calm demeanor during high-stress situations are key to ensuring both pets and owners have a positive experience.

Is a lead veterinary receptionist a stressful job?

A lead veterinary receptionist often experiences stress due to managing multiple tasks such as scheduling, client communication, and handling emergencies in a fast-paced veterinary environment. The role requires strong organizational skills and the ability to remain calm under pressure, but workload and team dynamics can influence stress levels.
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Lead Veterinary Receptionist jobs near you
Infographic showing various Lead Veterinary Receptionist job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Receptionist

Canobie Lake Veterinary Hospital

On-site

$15.75 - $18.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description

Canobie Lake Veterinary Hospital a 5 doctor, full service small animal practice that provides general medicine, surgery, and dentistry services to dogs, cats, avian, and exotics. The practice has three, full-service hospitals across Southern New Hampshire. Canobie is highly organized and runs with efficiency and expertise. We lead with honesty, kindness, and compassion and we treat people the way we want to be treated. Education of the client and staff are key to providing our standard of care. We invest and grow you to be the best version of yourself you can be. Our staff is of great importance to the company and value everyone's input. We hire the right attitude, energy, and people who share in our same vision!

We're proud to be an AAHA-accredited veterinary hospital and place high value on being progressive in our knowledge, techniques, and protocols. We are well equipped with state-of-the-art equipment (paperless record system, digital radiography, digital dental radiography, Class IV therapy laser, ultrasound, full service in-house laboratory including clotting profiles, high speed drill, electrosurgery and cautery). Nutrition and preventative care are stressed as well as thorough diagnostics workups and treatment plans. Our veterinarians enjoy a doctor to staff ratio of 1:7 and our staff is highly trained to support the doctors so we can achieve our goals.

Windham is located in southeastern New Hampshire, just miles from the Massachusetts boarder and quick 40 minutes from Boston. We offer a unique mix of rural areas, urban centers, and easy access to outdoor activities like hiking, skiing, surfing, hunting, and fishing. Our residents take full advantage of the beautiful landscape and all the stunning parks and beaches that surround the area. If you're lucky enough to live in Windham, you can check out some of the local gems that include Griffin Park and Johnson's Highland View Farm, which make for the perfect places to have some family fun. We also enjoy no general sales tax or personal income tax here too!

To learn more about us click here !

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information

Schedule: 10am-6pm Mon-Friday, no weekends!

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit .

Employment Type: Full Time

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