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Assistant Lead Veterinary Receptionist Jobs (NOW HIRING)

Animal Medical Center at St. Johns

$11.75 - $14.25/hr

The Lead Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: supervision of other employees, answering phone calls, scheduling ...

National Veterinary Associates

$13.50 - $16.25/hr

The Veterinary Assistant/Veterinary Receptionist provides vital support to our veterinarians and veterinary technicians by ensuring a clean, safe, and efficient clinical environment. This role ...

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Assistant Lead Veterinary Receptionist information

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How much do assistant lead veterinary receptionist jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for assistant lead veterinary receptionist in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Assistant Lead Veterinary Receptionist vs Veterinary Receptionist?

AspectAssistant Lead Veterinary ReceptionistVeterinary Receptionist
CredentialsHigh school diploma, experience in veterinary front desk rolesHigh school diploma, entry-level experience
Work EnvironmentSupervises front desk staff, handles complex client interactionsHandles client check-ins, appointments, and billing
ResponsibilitiesAssists in training staff, manages schedules, supports reception teamSchedules appointments, manages client records, processes payments

The Assistant Lead Veterinary Receptionist typically has more experience and takes on supervisory tasks, supporting the reception team and managing daily operations. In contrast, the Veterinary Receptionist focuses on direct client interactions and administrative duties. Both roles are essential in a veterinary practice, but the Assistant Lead often acts as a bridge between staff and management, requiring additional experience and leadership skills.

What is an Assistant Lead Veterinary Receptionist?

An Assistant Lead Veterinary Receptionist is a key administrative team member in a veterinary clinic or hospital. This role involves assisting the Lead Receptionist in managing front desk operations, such as scheduling appointments, answering client inquiries, handling payments, and maintaining patient records. They may also help train new reception staff, ensure high-quality customer service, and support communication between clients and the veterinary team. Their work ensures the smooth daily operation of the clinic and a positive experience for pet owners.

What are the key skills and qualifications needed to thrive as an Assistant Lead Veterinary Receptionist, and why are they important?

To thrive as an Assistant Lead Veterinary Receptionist, you need strong organizational skills, experience in veterinary or medical reception, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Excellent communication, multitasking ability, and a compassionate demeanor set top candidates apart. These skills ensure efficient clinic operations, positive client experiences, and smooth coordination between veterinary staff and pet owners.

What are some common challenges faced by Assistant Lead Veterinary Receptionists, and how can they be managed?

Assistant Lead Veterinary Receptionists often juggle multiple responsibilities, such as managing appointment schedules, handling client concerns, and supporting the front desk team. One common challenge is balancing administrative tasks with providing excellent customer service, especially during busy periods. Effective time management, clear communication, and staying organized are key strategies to handle these challenges. Additionally, collaborating closely with veterinarians, technicians, and other reception staff helps ensure smooth daily operations and enhances the overall client experience.
What cities are hiring for Assistant Lead Veterinary Receptionist jobs? Cities with the most Assistant Lead Veterinary Receptionist job openings:
What are the most commonly searched types of Lead Veterinary Receptionist jobs? The most popular types of Lead Veterinary Receptionist jobs are:
What states have the most Assistant Lead Veterinary Receptionist jobs? States with the most job openings for Assistant Lead Veterinary Receptionist jobs include:
Assistant Lead Veterinary Receptionist jobs near you
Lead Veterinary Receptionist

Lead Veterinary Receptionist

EverVet Partners

Wake Forest, NC • On-site

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Why You’ll Love This Lead Veterinary Receptionist Job
Ready to take the next step in your veterinary career and lead from the front? This Lead Veterinary Receptionist position at Wake Forest Animal Hospital offers the perfect blend of leadership, teamwork, and meaningful impact.
At Wake Forest Animal Hospital, an EverVet Partner, you won’t just manage the front desk—you’ll shape the client experience and support a high-performing team. As a Lead Veterinary Receptionist, you’ll guide daily operations, keep workflows running smoothly, and mentor your team to deliver exceptional service to every client and pet that walks through the door.
This role is ideal for someone who thrives in a fast-paced environment, enjoys leading by example, and takes pride in creating a welcoming, organized, and efficient workplace. You’ll play a key role in ensuring both your team and clients feel supported every step of the way.
Pay Range: $16–$19 per hour
Benefits
  • Paid Time Off
  • Medical, Dental, and Vision insurance with Health Savings Account (HSA) options*
  • Employee Assistance Program available 24/7*
  • Supplemental Life and AD&D Insurance*
  • 401(k) with generous employer match
  • Maternity Leave*
  • Bereavement Leave
  • Life, Short-Term, and Disability Insurance*
  • Employee discount programs
  • Discounted veterinary care
  • On-demand pay options
  • Referral bonus program
Career Growth and Development
  • Full tuition coverage for Penn Foster’s veterinary technician program*
  • Access to Zoetis Clinical and Professional Programs and events
  • Continuing education through VMG resources
*Benefit eligibility varies based on employment status
If you're ready to lead with confidence and make a difference in a supportive, team-oriented environment, apply today for this Lead Veterinary Receptionist opportunity at Wake Forest Animal Hospital.Responsibilities
  • Provide daily management and guidance to the reception staff
  • Ensure all reception staff are staying productive even during slow times
  • Maintain reception area clean and organized
  • Oversee new employees and ongoing receptionist training programs
  • Participate in weekly department head meetings
  • Assist with writing and participating in receptionist performance reviews
  • Maintenance of front office equipment
  • In charge of office supplies orders
  • Accounts receivable
  • New client report
  • Welcome letters and/or emails
  • Appointment schedule management
  • Oversees payment plan accounts and past due accounts (N/A)
  • Travel sheet and invoice audit
  • Daily credit card batch reconciliation
  • Scan checks once per week
  • Support administrator with keeping track and auditing doctors’ compassionate care funds
  • Support Hospital Director by enforcing hospital policies, protocols, and assessing efficiency
  • Support front staff with daily routine receptionist duties such as answering the phone, scheduling appointments, checking voicemails, scanning documents, and providing great customer service
  • Additional responsibilities assigned by the Hospital Director
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior 
  • Knowledge of computer software (Infinity and Office programs)