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Law Firm Intake Manager Jobs (NOW HIRING)

Harper Law Firm

Legal Intake Specialist

San Antonio, TX

$25/hr

Harper Law Firm is seeking a driven, compassionate, and highly organized Legal Intake Specialist to ... Identify matters requiring attorney or management review and escalate them promptly. * Conduct and ...

Khan Law Firm

Law Firm Administrator

Kent, WA · On-site

$120K/yr

A law firm administrator manages the business and operational aspects of a law firm, essentially acting as the office manager and more. They oversee various administrative functions to ensure the ...

Benesch Law

Accounting Intake Specialist

Cleveland, OH · On-site

$62K - $84K/yr

Do you have prior billing or intake experience in a law firm? Are you looking for an opportunity to ... team, managing client billing rates and assisting the finance team to ensure outside counsel ...

Khan Law Firm

Law Firm Administrator

Kent, WA · On-site

Description A law firm administrator manages the business and operational aspects of a law firm, essentially acting as the office manager and more. They oversee various administrative functions to ...

Freeman Mathis & Gary

Legal Intake Manager

Atlanta, GA · On-site

Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking a Legal Intake Manager to join our Intake team ...

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How much do law firm intake manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for law firm intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a law firm intake manager do?

A Law Firm Intake Manager oversees the process of evaluating and onboarding new clients for a law firm. They are responsible for handling initial client inquiries, gathering relevant information, and determining if potential cases align with the firm's practice areas and requirements. Additionally, they may coordinate consultations, ensure proper documentation, and help maintain a smooth workflow between clients and attorneys. Their role is essential in ensuring that the intake process is efficient, professional, and compliant with legal standards.

What are some common challenges faced by law firm intake managers, and how can they be addressed?

Law Firm Intake Managers often encounter challenges such as efficiently screening potential clients, managing high call volumes, and ensuring thorough documentation while maintaining confidentiality. Staying organized and leveraging client relationship management (CRM) software can help streamline the intake process and reduce errors. Additionally, ongoing training and close collaboration with attorneys and paralegals are key to staying updated on firm protocols and legal requirements, which ultimately improves the quality of client service.

What are the key skills and qualifications needed to thrive as a law firm intake manager, and why are they important?

To thrive as a Law Firm Intake Manager, you need strong organizational skills, attention to detail, and experience with client intake processes, often supported by a background in legal studies or administrative work. Familiarity with case management software, CRM systems, and standard office applications is typically required. Exceptional communication, active listening, and client service skills help set standout performers apart in this role. These abilities ensure efficient client onboarding, accurate data collection, and a positive first impression for new clients, all of which are crucial for law firm growth and reputation.
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Law Firm Intake Manager jobs near you
Infographic showing various Law Firm Intake Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.

Intake Specialist (Personal Injury Law)

Roberts & Roberts Law Firm

Tyler, TX • On-site

$25K/mo

Other

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

About Roberts & Roberts:


Roberts & Roberts is an East Texas personal injury law firm featured in national news programs and magazines, including TIME and Newsweek, for taking on opponents such as Firestone, Toyota, and Walmart. We're a close-knit, dedicated team of attorneys and staff who work hard to get the best possible results for our clients.


The Role:


We're seeking an Intake Specialist for our Tyler office. This is a critical role handling inquiries from potential new clients for our personal injury practice.


You'll join a collaborative, highly experienced Intake Department — most team members have decades of experience in personal injury law, including former insurance adjusters and paralegals who've handled personal injury claims.


This position has a defined growth path: the long-term plan is for the right person to grow into a leadership role in our New Client Department.


Schedule:


Full-time, 40 hours/week, Monday–Friday, 8:00 a.m. – 5:00 p.m., with a one-hour lunch.


What You Will Do:



  • Field inbound inquiries from potential new clients and gather the information attorneys need to evaluate a case
  • Qualify leads against the firm's case criteria
  • Guide callers through next steps with empathy and professionalism, often during a stressful moment in their lives
  • Log and track inquiries accurately in the firm's intake system
  • Work closely with attorneys and paralegals to hand off qualified cases smoothly


Qualifications:


  • 5+ years of experience in a personal injury law firm strongly preferred
  • Highly organized, proactive self-starter with exceptional customer service skills
  • Strong communication skills, both written and verbal
  • Spanish-speaking ability preferred, not required


Compensation & Benefits:


  • Pay commensurate with experience
  • Paid health insurance
  • $25,000 in life insurance
  • PTO and paid vacation
  • Profit-sharing and 401(k) pension plan


How to Apply:


Please email a resume and cover letter to careers@robertslawfirm.com. (Applications submitted via LinkedIn will not be reviewed — please apply by email only.)

Apply