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Law Firm Intake Manager Jobs (NOW HIRING)

Lawyers for Justice, PC

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

Growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side ... Intake Manager and/or Management. Duties/Responsibilities · Answering inbound phone calls and ...

Omega Law Group PC

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are ... We are seeking an Intake Manager that will lead a team of intake specialists who support clients ...

FBT Gibbons LLP

Client Intake Manager

Indianapolis, IN · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

Omega Law Group

Intake Manager

West Hollywood, CA · On-site

$72K - $93K/yr

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are ... We are seeking an Intake Manager that will lead a team of intake specialists who support clients ...

FBT Gibbons LLP

Client Intake Manager

Dallas, TX · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

FBT Gibbons LLP

Client Intake Manager

Columbus, OH · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

Job Duck LLC

V104-Law Firm Intake Specialist

$18.25 - $24.25/hr

The Intake Specialist will manage incoming calls, gather essential information, and ensure a smooth ... Success in this role means helping clients feel supported while keeping the firm's workflow ...

FBT Gibbons LLP

Client Intake Manager

Louisville, KY · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

FBT Gibbons LLP

Client Intake Manager

Nashville, TN · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

FBT Gibbons LLP

Client Intake Manager

Cincinnati, OH · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

FBT Gibbons LLP

Client Intake Manager

Lexington, KY · On-site

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the ... We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily ...

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Law Firm Intake Manager information

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$66.9K

$109.5K

How much do law firm intake manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for law firm intake manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Law Firm Intake Manager, and why are they important?

To thrive as a Law Firm Intake Manager, you need strong organizational skills, attention to detail, and experience with client intake processes, often supported by a background in legal studies or administrative work. Familiarity with case management software, CRM systems, and standard office applications is typically required. Exceptional communication, active listening, and client service skills help set standout performers apart in this role. These abilities ensure efficient client onboarding, accurate data collection, and a positive first impression for new clients, all of which are crucial for law firm growth and reputation.

What are some common challenges faced by Law Firm Intake Managers, and how can they be addressed?

Law Firm Intake Managers often encounter challenges such as efficiently screening potential clients, managing high call volumes, and ensuring thorough documentation while maintaining confidentiality. Staying organized and leveraging client relationship management (CRM) software can help streamline the intake process and reduce errors. Additionally, ongoing training and close collaboration with attorneys and paralegals are key to staying updated on firm protocols and legal requirements, which ultimately improves the quality of client service.

What does a Law Firm Intake Manager do?

A Law Firm Intake Manager oversees the process of evaluating and onboarding new clients for a law firm. They are responsible for handling initial client inquiries, gathering relevant information, and determining if potential cases align with the firm's practice areas and requirements. Additionally, they may coordinate consultations, ensure proper documentation, and help maintain a smooth workflow between clients and attorneys. Their role is essential in ensuring that the intake process is efficient, professional, and compliant with legal standards.
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Law Firm Intake Manager jobs near you
Infographic showing various Law Firm Intake Manager job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $66,944 per year, or $32.2 per hour.

Intake Manager

Hair Shunnarah Trial Attorneys

Metairie, LA • On-site

$55K - $70K/yr

Full-time

Medical

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Why Work For Us

We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space. If you are already in property casualty, join a winning team - not some team that will shut down its property casualty practice as soon as Ida is over. If you aren't in property casualty, we will teach you. We literally wrote the book on it.

At Hair Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!

What We Value
  • Client Commitment
  • Integrity
  • A Will to Win
  • Teamwork
  • Personal Accountability
  • Passion
Why Work For Us

We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space.

At Hair Shunnarah Trial Attorneys, we know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!

What We Value

  • Client Commitment

  • Integrity

  • A Will to Win

  • Teamwork

  • Personal Accountability

  • Passion

What You'll Do

The Intake Manager is responsible for overseeing the daily operations of the firm's intake department, ensuring that all prospective clients receive a professional, timely, and high-quality experience from their first interaction with the firm.

This role manages the intake team, monitors call performance, improves conversion rates, and develops processes that ensure consistent, effective client screening and onboarding.

The Intake Manager will also be responsible for coaching and developing team members through structured performance management, including the creation and implementation of 30-, 60-, and 90-day development plans and regular evaluation of recorded calls to ensure quality, professionalism, and adherence to firm standards.

Key ResponsibilitiesTeam Leadership & Development

  • Manage, mentor, and support the intake team to ensure exceptional client service and consistent performance.

  • Develop and implement structured 30-, 60-, and 90-day onboarding and development plans for new intake team members.

  • Provide ongoing coaching, training, and performance feedback to improve call handling, client engagement, and conversion rates.

  • Conduct regular call evaluations and quality reviews of intake calls to assess professionalism, accuracy, compliance, and effectiveness.

Intake Operations

  • Oversee the intake process from initial inquiry through case evaluation and routing to attorneys, ensuring prospective clients receive prompt, clear, and professional communication.

  • Maintain and improve intake scripts, workflows, and procedures.

  • Personally handle intake calls and client inquiries as needed to support the team during high call volumes or staffing gaps.

Process Improvement

  • Identify opportunities to improve intake workflows, technology utilization, and communication processes.

  • Collaborate with attorneys and firm leadership to ensure alignment between intake screening and case criteria.

  • Ensure intake processes comply with ethical and legal requirements.

What You Need

  • Bachelor's degree preferred or equivalent professional experience.

  • 3+ years of experience in intake management or call center leadership, preferably in a law firm or professional services environment.

  • Strong leadership and coaching skills with experience developing teams.

  • Experience reviewing and evaluating recorded client calls for quality assurance.

  • Experience with CRM or legal intake management software preferred.

What You Get

Job Type: Full-time

Pay: $55,000 - $70,000

Benefits

  • Health insurance (employer paid)

  • Parental leave

  • Professional development assistance

  • Annual bonus