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Knowledge Manager Jobs in Quebec (NOW HIRING)

Ubisoft

Product Director, Knowledge

Montreal, QC · On-site

As a Product Director, Knowledge at Ubisoft Montreal, you will guide the Knowledge stream within the AI Initiatives team. In this role, you will help the organization make sense of its information ...

BRP

Knowledge of mechanical principles, tolerancing and strength of materials; * Familiarity with the ... Proven project management skills; * Be available for occasional travel to our various manufacturing ...

BRP

Knowledge of mechanical principles, tolerancing and strength of materials; Familiarity with the ... Proven project management skills; Be available for occasional travel to our various manufacturing ...

Jestais

Knowledge Management, Automation & Innovation * Maintain and improve documentation, troubleshooting guides, knowledge bases, runbooks, and customer-facing resources. * Leverage automation, reporting ...

Syntax

SAP AMS - Service Delivery Manager

Montreal, QC · On-site +1

Ensure accurate documentation, process adherence, and knowledge management across service operations. * Contribute to risk management, escalation handling, and issue resolution planning as needed.

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Knowledge Manager information

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$12K

$89K

$144K

How much do knowledge manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for knowledge manager in Quebec is $88,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $106,000.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs

What are the most commonly searched types of Knowledge jobs in Quebec?

The most popular types of Knowledge jobs in Quebec are:

What job categories do people searching Knowledge Manager jobs in Quebec look for?

The top searched job categories for Knowledge Manager jobs in Quebec are:

What cities in Quebec are hiring for Knowledge Manager jobs?

Cities in Quebec with the most Knowledge Manager job openings:

What are popular job titles related to Knowledge Manager jobs in QC?

For Knowledge Manager jobs in QC, the most frequently searched job titles are:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $88,962 per year, or $42.8 per hour.

Employee Care Knowledge & Content Specialist

McKesson

Montreal, QC • On-site

Full-time

Posted 24 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

47th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the Role

The Employee Care Knowledge & Content Specialist is responsible for designing, developing, and governing high-quality HR knowledge content that enables a seamless employee and people leader experience.

This role sits within the Employee Care Strategy & Enablement team and focuses on transforming complex HR policies, processes, and information into clear, accessible, and user-friendly content across multiple channels-including self-service platforms, AI chatbot tools, and internal knowledge bases.

You will act as a content strategy expert, ensuring consistent tone, structure, and usability standards while continuously improving content effectiveness through data, user insights, and collaboration with HR partners and UX teams.

What You'll Do (Responsibilities):

Knowledge & Content Governance

  • Own and enforce HR knowledge management standards, including tone of voice, structure, and quality guidelines.
  • Manage content lifecycle processes (intake, validation, updates, and publishing).
  • Lead governance activities to ensure accuracy, consistency, and accessibility of HR content.

Content Design & Development

  • Create, write, and maintain HR content for multiple modalities (AI chatbot, web-based self-service, email, and knowledge base articles).
  • Translate complex HR policies and procedures into clear, concise, and user-friendly guidance.
  • Design content optimized for digital self-service and conversational AI experiences.
  • Conduct content audits and updates to maintain relevance and compliance.

Digital & AI Enablement

  • Optimize content for AI-powered tools (e.g., chatbot responses and knowledge retrieval systems).
  • Collaborate with technology partners to improve content performance in digital channels.

Collaboration & Stakeholder Engagement

  • Partner with HR Operations, UX, and subject-matter experts to develop and refine content.
  • Gather feedback and incorporate insights to improve usability and employee experience.
  • Support internal HR communications aligned with Employee Care strategy.

Continuous Improvement

  • Identify content gaps and recommend improvements based on analytics and user behavior.
  • Apply content strategy best practices to enhance searchability, clarity, and engagement.
  • Support ongoing optimization of self-service HR tools and resources.

Basic Requirements:

  • Bachelor's degree in Communications, Human Resources, Instructional Design, UX, or related field.
  • Minimum 4 years of relevant experience in content design, knowledge management, technical writing, UX writing, or HR communications.
  • Demonstrated experience creating content for digital platforms (web, knowledge bases, or AI/chatbot environments).
  • Proven ability to simplify complex information into clear, actionable content.
  • Experience applying content governance, standards, or content lifecycle processes.
  • Strong written and verbal communication skills with attention to clarity and detail.
  • Experience collaborating with cross-functional teams and subject-matter experts.

Preferred Skills / Experience:

  • Experience with HR knowledge systems, employee self-service platforms, or chatbot/AI enablement tools.
  • Familiarity with content strategy methodologies (e.g., content audits, taxonomy, metadata, usability testing).
  • Experience in UX writing or human-centered design principles.
  • Basic understanding of HR processes and employee lifecycle topics.
  • Analytical mindset with ability to interpret content performance metrics.
  • Project management experience in a matrix environment.

Work Environment / Travel / Physical Requirements:

  • This is a hybrid role based in a traditional office environment.
  • Candidates are expected to work onsite a minimum of 3 days per month (or approximately 1 day per week, depending on business needs and team coordination).
  • The role involves significant computer-based work and digital content development.
  • Occasional additional in-office presence may be required for collaboration, workshops, or team meetings.
  • Minimal to no travel required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$77,600 - $129,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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