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Knowledge Coordinator Jobs in Quebec (NOW HIRING)

Borea Construction

Logistics Coordinator

Quebec, QC · On-site

... • Knowledge of construction machinery would be an asset; • Good knowledge of MS Excel and ... coordination with the regional logistics coordinator; • Update the tracking database with the ...

CellCarta

Facility Coordinator

Montreal, QC · On-site

Facility Coordinator Are you looking to make your next career move? CellCarta, a Contract Research ... Strong knowledge of commercial building systems and maintenance coordination  * Hands-on ...

Wood Plc

Turnover Coordinator

Montreal, QC

The Turnover Coordinator serves on behalf of the Company; * Gathers and reviews turnover ... Broad understanding of the business setting and a mature knowledge of planning and executing ...

APGN Inc.

Collaborative, Respectful & Supportive Work Environment Aftermarket Coordinator Reporting to the ... Other duties as assigned KNOWLEDGE AND EXPERIENCE: * University or college degree * Minimum of 2 ...

Desjardins Group

Production Coordinator

Montreal, QC · Hybrid

Are you an expert in organizing and coordinating ad campaigns and creative projects? Do you love ... Knowledge of graphic design tools (Illustrator, Photoshop, InDesign, etc.) Action oriented ...

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Fed Supply

CA$60K - CA$70K/yr

... Logistics Coordinator to support its Transportation & Logistics team on a 3-month temporary ... Knowledge of customs documentation, including commercial invoices, proformas, TIBs, and import ...

Desjardins Group

Production Coordinator

Levis, QC · Hybrid

Are you an expert in organizing and coordinating ad campaigns and creative projects? Do you love ... Knowledge of graphic design tools (Illustrator, Photoshop, InDesign, etc.) Action oriented ...

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Knowledge Coordinator information

What is the difference between Knowledge Coordinator vs Content Specialist?

AspectKnowledge CoordinatorContent Specialist
Required CredentialsBachelor's degree in information management, communications, or related fieldBachelor's degree in marketing, communications, or related field
Work EnvironmentCorporate, educational, or government settings focusing on information managementMarketing agencies, media companies, or corporate marketing teams
Employer & Industry UsageUsed in organizations managing internal knowledge bases and information flowUsed in content creation, digital marketing, and media industries
Search & Comparison IntentUnderstanding roles related to information management and internal knowledge sharingComparing roles focused on content creation and marketing strategies

The main difference is that Knowledge Coordinators focus on managing and organizing internal information and knowledge resources within organizations, while Content Specialists primarily create and manage marketing or informational content for external audiences. Both roles require strong communication skills and familiarity with digital tools, but their core responsibilities and industry applications differ.

What are Knowledge Coordinators?

Knowledge Coordinators are professionals responsible for managing, organizing, and disseminating information within an organization. They ensure that valuable knowledge is captured, stored, and made accessible to the right people at the right time. This role often involves maintaining knowledge bases, facilitating collaboration between teams, and implementing best practices for knowledge sharing. Knowledge Coordinators play a critical part in improving efficiency, supporting decision-making, and fostering a culture of continuous learning within organizations.

What are the key skills and qualifications needed to thrive as a Knowledge Coordinator, and why are they important?

To thrive as a Knowledge Coordinator, you need strong organizational skills, attention to detail, and experience in information management, often supported by a relevant degree or background in library science or business administration. Familiarity with knowledge management systems (KMS), content management software, and tools like SharePoint or Confluence is typically required. Excellent communication, collaboration, and problem-solving abilities help you facilitate information sharing and support cross-functional teams. These skills ensure accurate knowledge transfer and efficient access to organizational information, driving informed decision-making.

What are the main challenges Knowledge Coordinators face when managing information across different departments?

Knowledge Coordinators often encounter challenges in standardizing information from various departments, as each may use different systems or formats for their data. Ensuring consistency, accuracy, and easy accessibility while respecting data privacy can require significant collaboration and communication. Additionally, encouraging team members to share knowledge proactively and adopt new information management practices can be an ongoing effort. Building strong relationships and facilitating regular training sessions are key strategies to overcome these challenges.
What are the most commonly searched types of Knowledge jobs in Quebec? The most popular types of Knowledge jobs in Quebec are:
What are popular job titles related to Knowledge Coordinator jobs in Quebec? For Knowledge Coordinator jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Knowledge Coordinator jobs in Quebec look for? The top searched job categories for Knowledge Coordinator jobs in Quebec are:
Knowledge Coordinator jobs near you
Infographic showing various Knowledge Coordinator job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Employee Care Knowledge & Content Specialist

Employee Care Knowledge & Content Specialist

McKesson

Montreal, QC

Full-time

Posted 5 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

47th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the Role

The Employee Care Knowledge & Content Specialist is responsible for designing, developing, and governing high-quality HR knowledge content that enables a seamless employee and people leader experience.

This role sits within the Employee Care Strategy & Enablement team and focuses on transforming complex HR policies, processes, and information into clear, accessible, and user-friendly content across multiple channels-including self-service platforms, AI chatbot tools, and internal knowledge bases.

You will act as a content strategy expert, ensuring consistent tone, structure, and usability standards while continuously improving content effectiveness through data, user insights, and collaboration with HR partners and UX teams.

What You'll Do (Responsibilities):

Knowledge & Content Governance

  • Own and enforce HR knowledge management standards, including tone of voice, structure, and quality guidelines.
  • Manage content lifecycle processes (intake, validation, updates, and publishing).
  • Lead governance activities to ensure accuracy, consistency, and accessibility of HR content.

Content Design & Development

  • Create, write, and maintain HR content for multiple modalities (AI chatbot, web-based self-service, email, and knowledge base articles).
  • Translate complex HR policies and procedures into clear, concise, and user-friendly guidance.
  • Design content optimized for digital self-service and conversational AI experiences.
  • Conduct content audits and updates to maintain relevance and compliance.

Digital & AI Enablement

  • Optimize content for AI-powered tools (e.g., chatbot responses and knowledge retrieval systems).
  • Collaborate with technology partners to improve content performance in digital channels.

Collaboration & Stakeholder Engagement

  • Partner with HR Operations, UX, and subject-matter experts to develop and refine content.
  • Gather feedback and incorporate insights to improve usability and employee experience.
  • Support internal HR communications aligned with Employee Care strategy.

Continuous Improvement

  • Identify content gaps and recommend improvements based on analytics and user behavior.
  • Apply content strategy best practices to enhance searchability, clarity, and engagement.
  • Support ongoing optimization of self-service HR tools and resources.

Basic Requirements:

  • Bachelor's degree in Communications, Human Resources, Instructional Design, UX, or related field.
  • Minimum 4 years of relevant experience in content design, knowledge management, technical writing, UX writing, or HR communications.
  • Demonstrated experience creating content for digital platforms (web, knowledge bases, or AI/chatbot environments).
  • Proven ability to simplify complex information into clear, actionable content.
  • Experience applying content governance, standards, or content lifecycle processes.
  • Strong written and verbal communication skills with attention to clarity and detail.
  • Experience collaborating with cross-functional teams and subject-matter experts.

Preferred Skills / Experience:

  • Experience with HR knowledge systems, employee self-service platforms, or chatbot/AI enablement tools.
  • Familiarity with content strategy methodologies (e.g., content audits, taxonomy, metadata, usability testing).
  • Experience in UX writing or human-centered design principles.
  • Basic understanding of HR processes and employee lifecycle topics.
  • Analytical mindset with ability to interpret content performance metrics.
  • Project management experience in a matrix environment.

Work Environment / Travel / Physical Requirements:

  • This is a hybrid role based in a traditional office environment.
  • Candidates are expected to work onsite a minimum of 3 days per month (or approximately 1 day per week, depending on business needs and team coordination).
  • The role involves significant computer-based work and digital content development.
  • Occasional additional in-office presence may be required for collaboration, workshops, or team meetings.
  • Minimal to no travel required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$77,600 - $129,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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