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Key Account Manager Jobs in Springfield, MA (NOW HIRING)

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Nexeo Plastics

Account Manager

Wilbraham, MA

The Account Manager position will drive profitable growth in a defined territory by providing solutions to current and customer acquisitions. As an entrepreneurial-minded individual, you will achieve ...

Ryan Specialty

Account Manager

Bloomfield, CT · On-site

$25 - $31.25/hr

... of client accounts, transactions, and other relevant documentation and ensures compliance with ... Business Administration, Sales, and Risk Management preferred. Any other related discipline or ...

Ryan Specialty

Account Manager

Bloomfield, CT

$25 - $31.25/hr

Maintains accurate and organized records of client accounts, transactions, and other relevant ... Business Administration, Sales, and Risk Management preferred. Any other related discipline or ...

Ryan Specialty

Account Manager

Bloomfield, CT

$25 - $31.25/hr

Maintains accurate and organized records of client accounts, transactions, and other relevant ... Business Administration, Sales, and Risk Management preferred. Any other related discipline or ...

Getinge

Strategic Account Manager

Hartford, CT

... key customers. * Architect & Engineer Ecosystem Leadership : * Build and own strategic ... Experience managing complex accounts and high-value contracts. Required Knowledge, Skills and ...

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Key Account Manager information

See Springfield, MA salary details

$38.9K

$90.1K

$135.8K

How much do key account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for key account manager in Springfield, MA is $90,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What Do Key Account Managers Do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a Key Account Manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a Key Account Manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is a Key Account Manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

More about Key Account Manager jobs
What are popular job titles related to Key Account Manager jobs in Springfield, MA? For Key Account Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Key Account Manager jobs in Springfield, MA look for? The top searched job categories for Key Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Key Account Manager jobs? Cities near Springfield, MA with the most Key Account Manager job openings:
Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $90,090 per year, or $43.3 per hour.
Sr. Account Manager

Sr. Account Manager

Kobie Marketing

Hartford, CT • On-site, Remote

Full-time

Posted 2 days ago

Job description

Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we'll build together
As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.
How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client's business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing

What you need to be successful
  • Bachelor's degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Experience supporting Clients across a global footprint is preferred
  • Experience within loyalty rewards fulfilment is strongly preferred
  • Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen - the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change
  • Project management and planning skills

Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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