Key Account Manager Jobs in Ohio (NOW HIRING)

Job Title: Key Account Manager

Location: Detroit, MI 48226 or McConnelsville, OH 43756

Travel: Approximately 50% (Metro Detroit and other customer locations)

Job Type: Full-Time

Drive Strategic Customer Growth with a Global Manufacturing Leader

• Our client is seeking a results-oriented Key Account Manager to lead and expand strategic customer relationships throughout the U.S. market. This role serves as the primary liaison between customers and internal engineering, manufacturing, quality, and commercial teams to ensure exceptional customer satisfaction while driving profitable business growth.

• If you enjoy building long-term customer partnerships, negotiating commercial agreements, managing complex programs, and influencing business strategy, this is an outstanding opportunity to make a meaningful impact.

Position Overview:

• As the Key Account Manager, you will be responsible for growing existing business while identifying new opportunities within key accounts. You'll lead commercial negotiations, support new product launches, develop strategic account plans, and collaborate across multiple departments to ensure successful project execution and long-term profitability.

• This position requires strong business acumen, outstanding relationship management skills, and the ability to thrive in a fast-paced manufacturing environment.

Key Responsibilities:

• Business Development & Commercial Strategy

• Identify, develop, and secure new business opportunities while expanding existing customer accounts

• Lead RFQs, quotations, pricing negotiations, and commercial discussions

• Develop pricing strategies that support profitability and long-term growth

• Prepare, submit, and manage customer proposals and quotations

• Review customer contracts, negotiate commercial terms, and assess business risks

• Support both short- and long-term strategic business planning

• Develop sales forecasts and account growth strategies

• Monitor market trends, competitor activity, and emerging technologies

• Track sales performance, profitability, and key performance indicators (KPIs)

Customer Relationship Management:

• Build and maintain strong relationships with key customer decision-makers

• Serve as the primary point of contact between customers and internal teams

• Ensure customer expectations are clearly understood and consistently exceeded

• Drive customer satisfaction, retention, and long-term partnerships

• Coordinate communication across engineering, manufacturing, quality, and global business teams

• Maintain accurate CRM records and customer account activity

• Support customer claims, VA/VE initiatives, audits, and commercial discussions

• Monitor account profitability and overall business performance

• Organize and lead customer meetings and business reviews

• Advocate internally for customer needs while balancing business objectives

Requirements:

• Bachelor's or Master's degree in Engineering, Business, or a related field

• 4-7 years of experience in:

• Key Account Management

• B2B Sales

• Business Development

• Proven success managing strategic customer relationships

• Experience leading commercial negotiations and pricing discussions

• Strong communication, presentation, and relationship-building skills

• Experience using CRM platforms, SAP, and Microsoft Office

• Ability to work effectively with cross-functional and global teams

Preferred:

• Experience within the automotive manufacturing industry, particularly involving:

• Powder Metal Components

• Sintered Metal Products

• Metal Forming

• Precision Manufacturing

• OEM and Tier 1 Supplier Environments

Experience with:

• Customer acquisition and account growth

• Product launches and program management

• Profitability management

• Strategic sales planning

Why Join Our Client?

• Opportunity to manage high-profile strategic customer accounts

• Play a key role in business growth and commercial strategy

• Collaborative global organization with cross-functional exposure

• High visibility with executive leadership

• Professional development and career advancement opportunities

• Competitive compensation and comprehensive benefits package

• Dynamic environment where your contributions directly impact company success

Ideal Candidate:

This opportunity is ideal for a commercially driven professional who enjoys building strong customer relationships while partnering with engineering and operations teams to deliver successful business outcomes.

You are proactive, organized, analytical, and comfortable balancing customer expectations with business objectives. You thrive in a collaborative environment and enjoy negotiating, solving problems, and developing long-term strategic partnerships.