Junior Operations Manager Jobs in Kentucky (NOW HIRING)

Company Overview

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties:

Title: Junior Account Executive - International

Classification: Exempt

Salary Range *: $65,000/year -$80,000/year

Location: Van Nuys, CA

Schedule*: On-Site/Hybrid, Minimum 3 days in office/week

We are seeking an LA based Junior Account Executive, to support the existing Wholesale distribution, and focused Wholesale expansion (internationally and domestically), specifically supporting International Accounts- Department Store & Specialty). This role is more versatile than a traditional Wholesale Junior AE role as it will be responsible for wholesale and special project management within a Direct-to-Consumer environment; offering significant opportunity for learning and growth; but also requiring flexibility and openness to being a part of a unique and creative process from “market prep” through the shipping process and every area in-between.

Responsibilities:

“Market prep” and Selling Season

• Attending product review meetings and assisting with assortment building and asset creation
• Supporting preparation for seasonal product review, including reference sample pulls, organization of recaps, coordination of photography support and asset tracking/support
• Compiling wholesale line sheets & Visual Tools to send to partners
• Supporting Joor management for international accounts specifically: daily operations on JOOR, including product uploads, line sheet maintenance, and seasonal assortments.
• Managing virtual market calendar and attending market appointments
• Working closely with Head of International & Majors to help manage the day-to-day communications with customers
• Cross-functional collaboration/support with the Brand President, Merchandising team, Production
• Team, Operations Team and Sales consultants through market, projection and order management
• Partnering with Operations/Customer Service team to audit orders following system order entry
• Partnering with Finance, Ops and Production to support financial reconciliation and wholesale AR tracking
• Participating in product collection reviews and assisting with the development of assortments and creative assets
• Maintaining internal partnerships to communicate product updates, line adjustments, and delivery schedules to accounts
• Processing and categorizing purchase orders while supporting revenue analysis and financial rollups
• Working with the Wholesale team to refine product projections, recap financial data, and analyze style- specific minimums or drops
• Auditing orders with the Operations and Customer Service teams post-entry and proactively maintaining accurate delivery details
• Distributing formal order confirmations and finalized product data to wholesale partners
• Partnering with Finance, Operations, and Production to facilitate financial reconciliation and track wholesale accounts receivable
• Offering seasonal guidance to partners regarding global pricing strategies and markdown recommendations

Reporting, Recapping & Omni-Channel Planning Support

• Partner with Ops team and Sales/Strategy consultants to complete market product and financial recaps
• Partner with the wholesale team to contribute to “wholesale happenings” updates board presentations.
• Selling Reports: Update style selling and end of season selling reports for all International “mini- major/multi-door accounts”, completing visual recaps for the team ahead of product milestones
• Partnering with Operations/Customer Care support team in reviewing production reports, shipping reports and ETA reports weekly, communicating updates or extension requests with partners
• Supporting revenue reporting and forecasting reporting.

Pop-ups, Specialty Wholesale and Special Projects/Collaborations

• Assisting with organization and communication of international wholesale pop-ups
• Coordinating with internal teams (Operations, Comms/Marketing, Design and Merchandising) to execute various elements of the special projections, pop-ups or collaborations.
• Completing Product knowledge decks seasonally for each major international partner; working cross- functionally with teams internally to support the current Brand DNA, technical product knowledge and overall product information.
• Auditing online presence regularly; communicating with partners on necessary updates, and styling notes.
• Facilitate organization and communication of wholesale pop-ups internationally.
• Coordinating with internal teams (Operations, Coms/Marketing, Design and Merchandising) to execute various elements of the special projections, pop-ups or collaborations.
• Fielding day to day questions and communication with international accounts; partnering with
• Operations to ensure accounts have clear updates and communications regarding immediate orders, future orders and day-to-day shipping.

Skills and Abilities:

• Exceptional communication skills (written and verbal) and ability to follow up
• Strong organization skills and attention to detail
• Creative thinker and business driver
• Be proactive and take initiative
• Strong critical thinking and problem-solving skills
• Excellent communication and organizational skills
• Passionate and energetic about the Brand, with the ability to manage the nitty gritty, while learning and growing with exposure to premier global and domestic wholesale partners
• Cross-functional partnership skills: ability to partner with Merchandising, Operations, Production,
• Design, PR and Marketing (in addition to other teams internally) in all areas related to wholesale development, pop-ups and collaborations.
• Ability to be flexible and out of the box in an evolving and exciting new role.
• 2-4 years’ experience required in wholesale sales; ideally in contemporary or emerging designer space.
• International experience is a plus.
• Experience in managing and updating selling reports and selling analysis
• Proficiency in Excel, Power Point, and Microsoft Word.
• Experience working with apparel system, or quick learner in systems generally
• Intermediate/advanced excel skills supporting multi-channel planning rollups & analysis
• Prompt response time and efficient email correspondence internally and externally
• Professional style in email correspondence and in person/virtual presentation; prepared to meet and correspond with top level international accounts
• Ability to support the development of processes and identify procedural gaps
• Passionate about working for an inclusive, values driven brand
• Passionate and energetic about the Brand, with the ability to manage the details, while learning and growing with exposure to premier global and domestic wholesale partners.
• Cross-functional partnership skills: ability to partner with Merchandising, Operations, Production, Design, PR and Marketing in all areas related to wholesale development, pop-ups and collaborations.
• Ability to be flexible and out of the box in an evolving department.
• Creative thinker and business driver.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation
• Periods sitting at a desk, typing and working on a computer
• Must be able to lift up to 15 pounds at times

Total Rewards Package:

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment

*Compensation will be determined based on experience and other factors permitted by law.

*The hybrid model may be rescinded at any time due to business needs or the company’s discretion.