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Junior Help Desk Jobs in Kansas (NOW HIRING)

Senior Systems Engineer

Leawood, KS · On-site

$101.70K - $139.10K/yr

We're always looking for talented, passionate professionals to join us in our mission to help ... Provide mentoring and act as an escalation point for junior-level engineers, administrators, and ...

Senior Systems Engineer

Leawood, KS · Hybrid

$101.70K - $139.10K/yr

We're always looking for talented, passionate professionals to join us in our mission to help ... Provide mentoring and act as an escalation point for junior-level engineers, administrators, and ...

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Junior Help Desk information

See Kansas salary details

$12

$19

$29

How much do junior help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for junior help desk in Kansas is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Help Desk, and why are they important?

To thrive as a Junior Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting, and customer support, often supported by a high school diploma or IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for delivering timely, efficient technical support and ensuring user satisfaction within an organization.

What are some common challenges faced by Junior Help Desk professionals, and how can they be addressed?

Junior Help Desk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong time management and prioritization skills, stay up-to-date with company systems through ongoing training, and practice clear, patient communication. Many organizations provide mentoring and knowledge bases to help junior staff build confidence and expertise over time.

What does a Junior Help Desk do?

A Junior Help Desk professional is responsible for providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. They typically handle basic troubleshooting, respond to help desk tickets, and may assist with tasks like password resets, software installations, and guiding users through solutions. Their goal is to resolve issues quickly or escalate them to more experienced IT staff if needed.

What is the difference between Junior Help Desk vs Help Desk Technician?

AspectJunior Help DeskHelp Desk Technician
Required CredentialsHigh school diploma, basic IT knowledgeHigh school diploma, some certifications (e.g., CompTIA A+)
Work EnvironmentEntry-level support, supervised tasksSupport roles in IT departments, troubleshooting
Employer & Industry UsageCommon in small to medium businesses, IT support teamsWidespread across industries, technical support roles
Search & Comparison IntentOften compared for entry-level IT support rolesMore experienced, technical troubleshooting roles

The main difference between Junior Help Desk and Help Desk Technician lies in experience and responsibilities. Junior Help Desk roles are entry-level, focusing on basic support and customer service, while Help Desk Technicians typically have more technical skills and handle more complex issues. Both roles are essential in IT support, but the Help Desk Technician usually requires additional certifications and experience.

What are the most commonly searched types of Help Desk jobs in Kansas? The most popular types of Help Desk jobs in Kansas are:
What are popular job titles related to Junior Help Desk jobs in Kansas? For Junior Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Junior Help Desk jobs in Kansas look for? The top searched job categories for Junior Help Desk jobs in Kansas are:
Mobile Sales Representative (60616)

Mobile Sales Representative (60616)

Walsworth

Overland Park, KS • On-site

$45K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Walsworth rating

5.7

Company rating: 5.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

MOBILE YEARBOOK SALES REPRESENTATIVE SUMMARY
This is an outside sales representative role that sells to and services educational yearbook programs across the United States. You are responsible for daily visits to schools in your assigned territory throughout the work week. This position requires company-paid relocation every 3-12 months depending on the need in our sales territories. Walsworth provides Mobile Sales Reps with a base salary of $45,000 plus opportunities for sales bonuses and commissions as well as company-paid housing and rental vehicle plus gas reimbursement. The ideal candidate for this role is open to temporary relocation, holds a bachelor's degree or will have graduated from a bachelor's degree program by August 2026, has an interest or background in outside sales, yearbooks, journalism, marketing, graphic design, Adobe Creative Suite, or similar skills.
The start date for this role is June 29, 2026 with company-paid, required sales training from June 29 - July 24, 2026.
INFLUENCE OTHERS. INSPIRE CREATIVITY. IMPACT YOUR FUTURE... ALL WHILE NOT STUCK BEHIND A DESK!
Fast track your career with an industry leader as a Mobile Yearbook Sales Consultant. Starting with an in-depth classroom experience that continues with intensive on-the-job training, ongoing education, mentoring and coaching, you'll be prepared to successfully handle high-level customer interaction as well as to sell and negotiate new contracts. This is a rare opportunity to work in both a creative and competitive capacity, while constantly facing new challenges and never getting stuck behind a desk.
You'll work alongside students and teachers, providing advice on journalism and photography, creative guidance, technical assistance and high-level problem solving. Providing hands-on support, you'll also help each school build and maintain a successful business to support their publication, assisting with everything from marketing and revenue generation to staff motivation and deadline management. While ensuring each school's yearbook program is successful in all aspects, you'll also learn and develop high-level sales skills to attract new customers.
This is truly a diverse position, combining leadership and problem solving with business aspects such as sales, marketing, and customer service as well as creative aspects such as photography, journalism, and design. Each day will be different, and you'll enjoy the flexibility of working autonomously while receiving high-level support and resources to ensure you're as successful as the effort you put in.
WHAT WE PROVIDE:
  • Competitive salary plus bonus and incentive opportunities
  • All work and travel expenses paid
  • Full benefits, including health, dental, vision, and life insurance as well as 401(K) contributions
  • Top CRM - Salesforce
  • Leading technology - iPad Pro, laptop, software, etc.
  • Award-winning support - all key sales support teams consistently rate over 90% in customer surveys
  • Solid leadership - connect with and receive guidance from all management levels, including hands-on assistance from area mentors, coaching from the executive vice president, and advice from CEO Don Walsworth Jr.
  • Unbeatable training and resources - in addition to formal training, mentoring, and coaching, also benefit from online classes, virtual learning opportunities, and more

RESPONSIBILITIES:
  • Travel and stay in locations across the U.S. to provide territory coverage as needed
  • Support customers through every aspect of yearbook production
  • Prospect and Sell additional schools on working with Walsworth
  • Teach and engage students while keeping on track with budgets and deadlines
  • Daily travel to schools, both customers and prospects, within the assigned territory
  • Work independently to make daily schedule and run territory
  • Learn company programs and other technology used in the industry, including CRM

REQUIREMENTS:
  • Bachelor's Degree
  • Computer Literacy
  • Ability to work in an active, fast-paced environment with multiple priorities
  • Strong communication skills, both written and oral
  • Competitive, driven with ability to lead and motivate others
  • Experience with yearbook and/or sales is ideal, yet not necessary
  • Ability to establish home office and work independently
  • Valid driver's license, ability to work in U.S. without sponsorship and pass a background check

ABOUT US:
In business more than 80 years, with annual revenue over $80 million, Walsworth Yearbooks is the only American family-owned yearbook publisher in the country. Our commitment to providing quality printing with a focus on customer service consistently earns stellar customer satisfaction scores and helps us retain over 90% of our customers year to year.
We also lead the industry in technical innovation and are the fastest-growing yearbook company in the country. Every member of our management team started in the field and was promoted from within. Many of our employees stay for decades, with good reason. Help us extend our legacy!

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