IT Help Desk Tech
$30K - $40K/yr
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! Were a growth-focused IT Services ...
Quick apply
IT Help Desk Tech
$30K - $40K/yr
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! Were a growth-focused IT Services ...
IT Help Desk Tech
Wichita, KS · On-site
$30K - $40K/yr
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! We're a growth-focused IT Services ...
IT Help Desk Tech
Wichita, KS · On-site
$30K - $40K/yr
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! We're a growth-focused IT Services ...
Senior Help Desk Specialist
Lenexa, KS · On-site
MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience. They are seeking a Senior Help Desk Specialist to oversee the day-to-day operations of the ...
Senior Help Desk Specialist
Lenexa, KS · On-site
MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience. They are seeking a Senior Help Desk Specialist to oversee the day-to-day operations of the ...
Senior Help Desk Specialist
Lenexa, KS · On-site
$70K - $85K/yr
Senior Help Desk Specialist (IV) MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced ...
Senior Help Desk Specialist
Lenexa, KS · On-site
$70K - $85K/yr
Senior Help Desk Specialist (IV) MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced ...
Help Desk Technician
Topeka, KS · On-site
$18.75 - $25.50/hr
Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician ...
Help Desk Technician
Topeka, KS · On-site
$18.75 - $25.50/hr
Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician ...
Help Desk Technician
$16.50 - $22.25/hr
Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician ...
Help Desk Technician
$16.50 - $22.25/hr
Technology and Innovation Reports to: Help Desk Manager Location: Topeka, KS - onsite Overview: We are searching for a motivated self-starter to join our Help Desk Team. As a Help Desk Technician ...
Help Desk Specialist
Fort Leavenworth, KS · On-site
Help Desk Specialist Barbaicum is seeking a Help Desk Specialist to provide first-line technical ... This role requires at least three (3) years of experience in IT support, particularly in government ...
Help Desk Specialist
Fort Leavenworth, KS · On-site
Help Desk Specialist Barbaicum is seeking a Help Desk Specialist to provide first-line technical ... This role requires at least three (3) years of experience in IT support, particularly in government ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
New
Sr. Help Desk Specialist
Lenexa, KS · On-site
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
New
Sr. Help Desk Specialist
Lenexa, KS · On-site
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
Sr. Help Desk Specialist
Lenexa, KS · On-site
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
Help Desk Specialist IV
Lenexa, KS · On-site
Dexian Government Solutions is recruiting for a Help Desk Specialist IV to support our proposal effort for the EPA Multi-Regional Information Technology Support Services Region 7 contract in Lenexa ...
Help Desk Specialist IV
Lenexa, KS · On-site
Dexian Government Solutions is recruiting for a Help Desk Specialist IV to support our proposal effort for the EPA Multi-Regional Information Technology Support Services Region 7 contract in Lenexa ...
Help Desk Specialist IV
Lenexa, KS · On-site
Dexian Government Solutions is recruiting for a Help Desk Specialist IV to support our proposal effort for the EPA Multi-Regional Information Technology Support Services Region 7 contract in Lenexa ...
Help Desk Specialist IV
Lenexa, KS · On-site
Dexian Government Solutions is recruiting for a Help Desk Specialist IV to support our proposal effort for the EPA Multi-Regional Information Technology Support Services Region 7 contract in Lenexa ...
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
This role serves as the primary on-site lead responsible for overseeing the daily operations of the IT Help Desk and ensuring exceptional service delivery to end users. The ideal candidate will ...
Help Desk Technician
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Ability to adapt to new procedures and technology. Physical Requirements : A valid driver's license.
Help Desk Technician
$52.50K/yr
Description Help Desk Technician Department: Information Systems Reports to: Manager, Technical ... Ability to adapt to new procedures and technology. Physical Requirements : A valid driver's license.
Other Duties (5%) * Perform additional duties as assigned. ,The IT Help Desk Team Lead provides leadership for training strategy, service quality, and daily operations of the KU IT Help Desk. This ...
Other Duties (5%) * Perform additional duties as assigned. ,The IT Help Desk Team Lead provides leadership for training strategy, service quality, and daily operations of the KU IT Help Desk. This ...
Help Desk Technician
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... and technology. Physical Requirements : • A valid driver's license. • Must have access to ...
Help Desk Technician
Lawrence, KS · On-site
$52.50K/yr
Help Desk Technician Department: Information Systems Reports to: Manager, Technical Support FLSA ... and technology. Physical Requirements : • A valid driver's license. • Must have access to ...
Help Desk Lead
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi-regional IT operations. This senior technical role provides leadership and hands-on ...
Help Desk Lead
Lenexa, KS · On-site
$110K - $145K/yr
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi-regional IT operations. This senior technical role provides leadership and hands-on ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi-regional IT operations. This senior technical role provides leadership and hands-on ...
The Opportunity IntePros Federal is seeking a Help Desk Lead for a contingent contract award supporting multi-regional IT operations. This senior technical role provides leadership and hands-on ...
Help Desk I Specialist
Topeka, KS · On-site
Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...
Help Desk I Specialist
Topeka, KS · On-site
Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...
Help Desk I Specialist
Topeka, KS · On-site
$16 - $18/hr
Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...
Help Desk I Specialist
Topeka, KS · On-site
$16 - $18/hr
Help Desk I Specialist Be the person who makes someone's day easier. Are you the kind of person who ... Help maintain technology inventory and equipment organization * Support both onsite and remote ...
Help Desk Lead
Lenexa, KS · On-site
$110K - $145K/yr
We specialize in IT solutions, application development, program management, systems integration, and cybersecurity services. Our core values are the keys to success by empowering people to do the ...
Quick apply
Help Desk Lead
Lenexa, KS · On-site
$110K - $145K/yr
We specialize in IT solutions, application development, program management, systems integration, and cybersecurity services. Our core values are the keys to success by empowering people to do the ...
Help Desk Tech information
See Kansas salary details
$11.36 - $13.08
2% of jobs
$13.08 - $14.79
6% of jobs
$14.79 - $16.51
12% of jobs
$16.99 is the 25th percentile. Wages below this are outliers.
$16.51 - $18.22
17% of jobs
The median wage is $19.59 / hr.
$18.22 - $19.94
16% of jobs
$19.94 - $21.65
16% of jobs
$22.51 is the 75th percentile. Wages above this are outliers.
$21.65 - $23.37
12% of jobs
$23.37 - $25.08
7% of jobs
$25.08 - $26.80
6% of jobs
$26.80 - $28.51
3% of jobs
$28.51 - $30.23
2% of jobs
$11
$20
$30
How much do help desk tech jobs pay per hour?
As of May 28, 2026, the average hourly pay for help desk tech in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Help Desk Tech, and why are they important?
To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.
What are some common challenges faced by Help Desk Techs, and how can they effectively manage high volumes of support requests?
Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.
What does a Help Desk Tech do?
A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.
What is the difference between Help Desk Tech vs Technical Support Specialist?
| Aspect | Help Desk Tech | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site troubleshooting, customer support |
| Industry Usage | IT support, customer service | IT support, software/hardware troubleshooting |
| Search & Comparison | Often compared for entry-level IT roles | Similar roles, slightly more specialized |
Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.
What are popular job titles related to Help Desk Tech jobs in Kansas? For Help Desk Tech jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Help Desk Tech jobs in Kansas look for? The top searched job categories for Help Desk Tech jobs in Kansas are:
$30K - $40K/yr
Full-time
Medical, Retirement, PTO
Posted 9 days ago
Job description
Benefits:
Join Our Growing IT Team at Cybertron!
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board!
Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily.
If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you!
What Were Looking For:
Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer:
- Bonus based on performance
- Health insurance
- Training & development
Join Our Growing IT Team at Cybertron!
Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board!
Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily.
If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you!
What Were Looking For:
- Strong written and verbal communication skills
- Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions
- Attention to detail with strong documentation and multitasking abilities
- A technical background with a genuine interest in IT
- A team player who enjoys mentoring and learning from others
- A problem solver who embraces challenges and learning opportunities
- Windows 10
- Network Printers & Deployment
- LAN & WAN Networking
- General Hardware & Software Troubleshooting
- Windows Server 2019
- Office 365 & Exchange Administration
- Active Directory & Group Policy
- Hyper-V and/or VSphere/ESXi
Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer:
- Competitive salaries
- Generous performance bonuses
- Health insurance
- 401k
- Paid holidays & PTO
About CybertronIT
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Wichita, KS, US
Year founded
1997