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Help Desk Tech Jobs in Kansas (NOW HIRING)

Job Title Help Desk Support Technician Workplace Type On-site Job Category Help Desk Technician / IT Support Overview We are seeking a motivated Help Desk Support Technician to provide hands-on ...

We specialize in IT solutions, application development, program management, systems integration, and cybersecurity services. Our core values are the keys to success by empowering people to do the ...

IT Service Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the ...

They are seeking an IT Service Desk Support Staff I to deliver high levels of customer service to ... Required : • High school diploma or equivalent. • Up to 1-year help desk related experience ...

IT Service Desk Support Staff I

Olathe, KS · On-site

$22.25 - $31.25/hr

Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ... Up to 1-year help desk related experience. * Associate's degree in Information Systems or related ...

Up to 1-year help desk related experience. * Associate's degree in Information Systems or related ... Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ...

IT Support Desk Analyst - Pittsburg, KS

Pittsburg, KS · On-site

$15.75 - $21.50/hr

IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a Watco Career and Discover the ...

Respond to help desk requests, prioritize issues, and ensure timely and professional resolution ... Associate degree in Information Technology, Computer Science, or a related field preferred.

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Help Desk Tech information

See Kansas salary details

$11

$20

$30

How much do help desk tech jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk tech in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Tech, and why are they important?

To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.

What are some common challenges faced by Help Desk Techs, and how can they effectively manage high volumes of support requests?

Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.

What does a Help Desk Tech do?

A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.

What is the difference between Help Desk Tech vs Technical Support Specialist?

AspectHelp Desk TechTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site troubleshooting, customer support
Industry UsageIT support, customer serviceIT support, software/hardware troubleshooting
Search & ComparisonOften compared for entry-level IT rolesSimilar roles, slightly more specialized

Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.

What are popular job titles related to Help Desk Tech jobs in Kansas? For Help Desk Tech jobs in Kansas, the most frequently searched job titles are:
Infographic showing various Help Desk Tech job openings in Kansas as of May 2026, with employment types broken down into 2% As Needed, 18% Full Time, 79% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.
Helpdesk Support Technician

Helpdesk Support Technician

TEKsystems

Topeka, KS • On-site

$18 - $19/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description


Job Title

Help Desk Support Technician

Workplace Type

On-site

Job Category

Help Desk Technician / IT Support

Overview

We are seeking a motivated Help Desk Support Technician to provide hands-on technical support in an on-site environment. This is a great opportunity for individuals with foundational IT knowledge who are looking to grow their careers in a structured and fast-paced support environment.

The ideal candidate will have strong troubleshooting skills, a customer-focused mindset, and experience supporting end users across hardware, software, and network-related issues.


Key Responsibilities
  • Provide end-user technical support via in-person, phone, and remote channels
  • Install, configure, maintain, and troubleshoot computer hardware and software
  • Perform device imaging, deployment, and redeployment
  • Manage and maintain IT asset inventory and tracking systems
  • Support LAN/WAN connectivity, Wi-Fi, and communication systems
  • Assist with mobile device setup and troubleshooting
  • Set up and support audio/visual equipment for meetings and events
  • Create and update technical documentation and knowledge base articles

Required Skills & QualificationsCore Competencies
  • Strong troubleshooting and problem-solving abilities
  • Excellent customer service and communication skills
  • Ability to work independently with minimal supervision
  • Experience working in distributed computing environments
Technical Skills
  • Desktop and help desk support experience
  • Experience with ticketing systems (e.g., ServiceNow or similar)
  • Knowledge of Active Directory and user account management
  • Device imaging and deployment experience
  • Asset and inventory management
  • Technical documentation skills

Technology Environment

Experience with or exposure to:

  • Microsoft Windows operating systems
  • Microsoft Office suite
  • Active Directory
  • LAN/WAN networking concepts
  • Wireless networking (Wi-Fi)
  • Imaging and deployment tools
  • Mobile devices and smartphones
  • Audio/visual equipment

Experience & Education
  • Minimum of 6 months of IT support experience, preferably in a help desk or desktop support environment
  • (Relevant technical training or education may be considered in place of experience)
  • High School Diploma or equivalent required
Preferred Certifications
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified (or equivalent)

Physical Requirements
  • Prolonged sitting and computer use
  • Frequent use of keyboard and mouse
  • Occasional standing, walking, and reaching
  • Ability to lift up to 20 lbs (equipment such as desktops or peripherals)
  • Exposure to standard office and IT equipment

Work Environment
  • Fully on-site role in a professional office setting
  • Collaborative team supporting a steady volume of technical support requests

Additional Notes
  • This role supports a high-volume help desk environment and requires strong attention to detail and responsiveness
  • Opportunity to gain hands-on experience and develop technical skills in a structured IT environment

Job Type & Location

This is a Contract position based out of Topeka, KS.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Topeka,KS.

Application Deadline

This position is anticipated to close on May 26, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.