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Junior Customer Success Manager Jobs in Raleigh, NC

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like ... In this role, you will report to the Customer Support Manager and work closely with international ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time | Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you ... In this role, you will report to the Customer Support Manager and work closely with international ...

Syntax

Senior Customer Success Manager

Morrisville, NC · On-site +1

About the Role We are seeking a highly experienced and proactive Sr. SAP Customer Success Manager to join our team. In this role, the individual will serve as a trusted advisor and strategic partner ...

Syntax

Senior Customer Success Manager

Morrisville, NC · On-site

About the Role We are seeking a highly experienced and proactive Sr. SAP Customer Success Manager to join our team. In this role, the individual will serve as a trusted advisor and strategic partner ...

RELX

Strategic Customer Success Manager

Raleigh, NC · On-site

Do you enjoy collaborating cross-functionally to deliver on common goals About the Role: We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a ...

ProducePay

Enterprise Customer Success Manager

Raleigh, NC · On-site

$90 - $120/hr

Role Overview As an Enterprise Customer Success Manager (Hunter) , you are the strategic "break-in" specialist for Relay's most ambitious target accounts. You own the critical "0-to-1" stage of our ...

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All JobsCustomer Success JobsJunior Customer Success Manager JobsJunior Customer Success Manager Jobs in Raleigh, NC

Junior Customer Success Manager information

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How much do junior customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for junior customer success manager in Raleigh, NC is $50,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $55,900.00 per year, depending on experience, location, and employer.

What is a junior customer success manager?

A Junior Customer Success Manager (CSM) is responsible for supporting customer relationships, ensuring satisfaction, and driving product adoption. They assist senior team members in onboarding clients, addressing inquiries, and identifying opportunities for growth. Their role involves proactive communication, problem-solving, and coordinating with internal teams to enhance customer experience. Junior CSMs typically work with smaller accounts or assist on larger ones while developing their skills in customer relationship management. Over time, they gain experience to take on more responsibilities and lead accounts independently.

What are the key skills and qualifications needed to thrive as a junior customer success manager?

To thrive as a Junior Customer Success Manager, you generally need strong communication skills, a basic understanding of customer relationship management (CRM), and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot and experience with support ticketing systems are often required. Exceptional interpersonal skills, proactive problem-solving, and the ability to manage multiple priorities at once help candidates excel in customer-facing environments. These skills ensure effective client onboarding, high customer satisfaction, and successful collaboration with cross-functional teams.

What are typical challenges a junior customer success manager might face in their first year?

Junior Customer Success Managers often encounter challenges such as quickly learning a variety of client needs, managing diverse customer expectations, and balancing a growing portfolio of accounts. Adjusting to different communication styles and troubleshooting common product issues can also be part of the learning curve. Most companies provide training, mentorship, and regular check-ins to help new hires build confidence and develop effective strategies. Successfully navigating these challenges early on not only strengthens your relationship-building skills but can also lay the groundwork for progressing to more senior roles.

What are the most commonly searched types of Customer Success Manager jobs in Raleigh, NC?

The most popular types of Customer Success Manager jobs in Raleigh, NC are:

What are popular job titles related to Junior Customer Success Manager jobs in Raleigh, NC?

For Junior Customer Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Junior Customer Success Manager jobs in Raleigh, NC look for?

The top searched job categories for Junior Customer Success Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Junior Customer Success Manager jobs?

Cities near Raleigh, NC with the most Junior Customer Success Manager job openings:

Junior Customer Success Manager jobs near you
Infographic showing various Junior Customer Success Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,997 per year, or $24.5 per hour.

Junior Customer Support

Eupry

Raleigh, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

Junior Customer Support - Full-Time Raleigh, NC
Join Our Growing U.S. Team at Eupry!
Would you like to join a fast-growing startup in the life science industry? And would you like to kick-off your career in Europe with a two to four weeks trip to the European Headquarters in Denmark for training and onboarding into our cutting edge pharmaceutical temperature compliance solution? This is your chance!
Eupry is looking for a full-time Junior Customer Support to help handle customer inquiries via phone and email. This is a unique opportunity to not only support customers but also play a pivotal role in building the culture of our brand-new U.S. office in Raleigh, North Carolina.
What Does a Junior Customer Supporter Do at Eupry?
As our Junior Customer Supporter, your primary responsibility will be to provide exceptional assistance and guidance to our customers, ensuring they have a seamless experience with our products and services. You'll work cross-functionally to keep communication clear and effective, and help us uphold the highest standards of support.
In this role, you will:
  • Respond to customer inquiries via phone and email in a timely and accurate manner
  • Troubleshoot and report product malfunctions
  • Collaborate with internal teams to ensure the correct information is delivered to customers
  • Help foster a supportive and positive team culture in our Raleigh office
Your New Operations Team
Eupry's team includes 20+ nationalities, all collaborating on a mission to make storage compliance smarter and easier. In this role, you will report to the Customer Support Manager and work closely with international colleagues as well as help shape the environment in our new Raleigh office.
Why Join Eupry?
Eupry is transforming compliance in the Life Science industry, helping companies like AstraZeneca, Novo Nordisk, Novonesis, and Ferring Pharmaceuticals ensure safe storage of critical products like medicines and vaccines.
You'll be part of an innovative team that's modernizing how compliance is done-making it smarter, faster, and more reliable.
With over 20 nationalities represented, we're a truly international company that values diversity, collaboration, and personal growth. You'll be supported, empowered, and part of building something meaningful-right from our new Raleigh office.
Eupry is fostering talent and career development in many shapes and sizes. By entering Eupry you'll be granted an opportunity to enter the pharmaceutical manufacturing industry. And the role as Junior Customer Supporter will be a door opener for your next career step whether it being with Eupry or in the Life Science industry.
Eupry is growing at over 100% year-over-year, and you'll be joining our new US headquarters in Raleigh alongside our Founder, Adam Hartmann-Kruckow. As part of your onboarding, you'll be invited to our European headquarters to meet the team, receive hands-on training, and connect with our CEO, Christian Jacobsen. Beyond learning about our products and services, you'll play a key role as a culture bearer-helping to shape and represent Eupry's values as we build our fast-growing American office.
Ready to Apply?
We conduct interviews on an ongoing basis, so don't wait to apply! Please submit your application in English, as it's our company language.
Requirements
What We're Looking For
You're an excellent communicator who takes pride in delivering top-notch service. You listen actively, think empathetically, and stay calm under pressure. You're self-motivated but enjoy being part of a team and contributing to something bigger than yourself. You're able to make decisions on your own, and document the reasoning for future learnings.
Qualifications:
  • Fluency in English (additional languages are a plus)
  • Strong problem-solving skills and attention to detail
  • Service-minded with a strong sense of responsibility and ownership
  • Prior experience in a customer-facing role is a plus
  • Technical understanding of WiFi or IoT solutions is considered an advantage
  • Must be authorized to work in the U.S.

Benefits
  • 15 paid vacation days + 5 sick days (more with experience).
  • Health and dental insurance.
  • 401K available from July 1st 2026

Apply