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Ivr Engineer Jobs (NOW HIRING)

1 point system

Cisco CVP IVR Engineer

Plano, TX · On-site

Cisco CVP IVR Engineer Plano, TX Onsite Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA Note: Need min 9 years of experience with Bachelors degree. Must have: * Proficient in Cisco ...

IntraEdge

Senior AI/ML & IVR Engineer GCP

Scottsdale, AZ

$105K - $145K/yr

As a Senior AI/ML, IVR, and GCP Engineer, you will architect, develop, and optimize advanced AI/ML solutions and voice automation (IVR) platforms using Google Cloud Platform. You will work closely ...

Navtech, Inc.

IVR Developer

Tampa, FL · On-site

I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a ... E best practices, as well as iterative Agile-flavored workflows 3.Responsible for consistent ...

Kavaliro

IVR Systems Developer

Orlando, FL

This is an IVR specific position. Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be ...

Kavaliro

IVR Systems Developer

Orlando, FL · On-site

Company Description This is an IVR specific position. Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework ...

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

EROS Technologies, Inc.

IVR Developer

Sunnyvale, CA

Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. - IVR Developer Location: - Sunnyvale, CA Duration: - 12 Month ...

PTP

IVR Developer - REMOTE

CA · On-site +1

We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...

PTP

Senior IVR Developer - REMOTE

CA · On-site +1

$58.25 - $77/hr

We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone and Skype - Experience with DTMF and Speech applications Expert level experience developing IVR ...

Miratech

Senior Java IVR Developer

UT · On-site +1

$51.75 - $66/hr

We are looking for a Senior Java Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The Developer will work ...

TecTammina

IVR Developer

Tampa, FL · On-site

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

TecTammina

IVR Developer

Dallas, TX

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

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Ivr Engineer information

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

What are some common challenges an IVR Engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What are the key skills and qualifications needed to thrive as an IVR Engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What is an IVR developer?

An IVR developer is a professional who designs, develops, and maintains Interactive Voice Response (IVR) systems that enable automated phone interactions. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create user-friendly voice menus and integrate with backend systems. Strong programming skills and knowledge of telecommunication protocols are essential for this role.

What is an IVR Engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.
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Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in the United States as of May 2026, with employment types broken down into 25% Part Time, and 75% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution.

Cisco CVP IVR Engineer

1 point system

Plano, TX • On-site

Other

Posted 28 days ago

Job description

Cisco CVP IVR Engineer

Plano, TX Onsite

Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA

Note: Need min 9 years of experience with Bachelors degree.

Must have:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Contact Center & Database Integration Knowledge

Job Description:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Database knowledge: Familiarity with database concepts for data interaction within the IVR system
  • Contact center domain knowledge: Understanding of call center operations and industry best practices