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Ivr Engineer Jobs (NOW HIRING)

TecTammina

IVR Developer

Tampa, FL

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone and Skype - Experience with DTMF and Speech applications Expert level experience developing IVR ...

TecTammina

IVR Developer

Dallas, TX

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

TecTammina

IVR Developer

Newark, DE

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

Wipro Technologies

Cisco IVR Developer

Manhattan, NY · On-site

$60 - $135/hr

For additional information, visit us at www.wipro.com. 8+ years of strong experience as an IVR Developer with expertise in both application development and production support. Hands-on experience in ...

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

IVR Quality Engineer Fort Mill, SC or New York City, NY 6 month contract to hire * IVR & Telephony Expertise: Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience ...

Toyota

Software Engineer - IVR Lead

Plano, TX · On-site

Success means you have successfully modernized our IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are resilient, secure, and ready for the future of ...

ITCON Services

IVR / Telephony Engineer

Nashville, TN · On-site

ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub ...

PTP

IVR Test Engineer - REMOTE

Austin, TX · On-site +1

We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...

InterSources Inc

IVR Automation Test Engineer

San Jose, CA · On-site

$54 - $71.25/hr

They are seeking an IVR Automation Test Engineer to ensure the correctness and completeness of voice applications, while also creating and maintaining test plans and scripts. Responsibilities : • ...

Miratech

$54.75 - $69.75/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

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Showing results 21-40

All JobsIvr Engineer Jobs

Ivr Engineer information

What is an IVR engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.

What are the key skills and qualifications needed to thrive as an IVR engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What are some common challenges an IVR engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

More about Ivr Engineer jobs

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What states have the most Ivr Engineer jobs?

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The top searched job categories for Ivr Engineer jobs are:

Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

IVR Developer (Genesys/Cisco)

Syntricate Technologies

Chicago, IL • On-site

Full-time

Re-posted 10 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an IVR Developer with expertise in Genesys and Cisco technologies. The role involves designing and developing IVR solutions, implementing Genesys systems, and providing technical expertise in application development.
Responsibilities:
• Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
• Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
• Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
• Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills.
• Must have the ability to understand problems, identify root cause and derive potential solutions.
• Proficient in Oracle/MSSQL/RDBMS concepts
Qualifications:
Required:
• 6+ Year experience
• Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
• Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
• Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
• Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills.
• Must have the ability to understand problems, identify root cause and derive potential solutions.
• Proficient in Oracle/MSSQL/RDBMS concepts
Preferred:
• Genesys Certifications Preferred.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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