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Ivr Engineer Jobs (NOW HIRING)

TestingXperts

Openings on IVR Developer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

Openings On Ivr Developer Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions ...

PTP

Senior IVR Developer - REMOTE

CA · On-site +1

$58.25 - $77/hr

We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

My3Tech Inc

IVR Developer

Newark, NJ · On-site

IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark 9-12 month engagement In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self ...

PTP

IVR Developer - REMOTE

CA · On-site +1

We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...

Samprasoft

IVR developer - Senior (6-10 Yrs) Remote

$55.75 - $73.75/hr

IVR Software Development Engineer The IVR Software Development Engineer will work with technical and business partners to design and maintain optimal programming and environment solutions for the ...

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone and Skype - Experience with DTMF and Speech applications Expert level experience developing IVR ...

BC Forward

Genesys IVR Developer

Pennington, NJ · On-site

$68.25/hr

We are seeking an experienced Software Engineer with strong IVR expertise to join our dynamic team. The ideal candidate will have strong experience in Java, Spring, Genesys IVR, Nuance, VXML, and ...

TecTammina

IVR Developer

Newark, DE

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

TecTammina

IVR Developer

Dallas, TX

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

TecTammina

IVR Developer

Tampa, FL

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

IVR Quality Engineer Fort Mill, SC or New York City, NY 6 month contract to hire * IVR & Telephony Expertise: Deep understanding of call flows, SIP protocols, DTMF, and routing logic, with experience ...

Apply Early

Diverse Lynx

Cyara IVR Test Automation Engineer

Midvale, UT · On-site

$43.50 - $57.25/hr

Cyara IVR Test Automation Engineer Location: Midvale, UT Duration: Fulltime Skill: Cyara IVR Test Automation Engineer Must Have Technical/Functional Skills: Minimum 5 years of experience in contact ...

InterSources

IVR Automation Test Engineer

San Jose, CA · On-site

$54 - $71.25/hr

IVR Automation Test Engineer Job Location: San Jose, CA Job Type: Contract Experience Level: 6-8 years (at least 5 years on Automation testing using Hammer/Cyclone) Skillset: * Interactive voice ...

Brillio

IVR QA Engineer- R01566922

Saint Louis, MO · On-site

$70 - $75/hr

IVR QA Engineer Primary Skills * IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR Q ...

Kanak Elite Services Inc

IVR Chatbot Developer

Newark, NJ · On-site

IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of Experience: At least 6 years of relevant experience In this cutting-edge role, the IVR Bot Developer will ...

Apply Early

Brillio

IVR QA Engineer- R01566922

Dallas, TX · On-site

$70 - $75/hr

IVR QA Engineer Primary Skills * IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR Q ...

Brillio

IVR QA Engineer- R01566922

Saint Louis, MO · On-site

$70 - $75/hr

IVR QA Engineer Primary Skills * IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR Q ...

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All JobsIvr Engineer Jobs

Ivr Engineer information

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

What are some common challenges an IVR Engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What are the key skills and qualifications needed to thrive as an IVR Engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What is an IVR Engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.
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Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution.
Openings on IVR Developer

Openings on IVR Developer

TestingXperts

Alpharetta, GA • On-site

$47.75 - $61.50/hr

Other

Posted 8 days ago

Key responsibilities

  • Interpret and analyze business requirements to identify risks and design appropriate solutions.

  • Develop IVR and speech applications using tools such as GVP Studio, VXML, and Java.

  • Collaborate with project team members to provide input to design specifications related to speech application.

Job description

Openings On Ivr Developer

Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:

  • Experience with DTMF and Speech applications
  • Expert level experience developing IVR applications (note level of complexity)
  • Speech Grammar Development skills
  • Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
  • Experience with Nuance ASR or TTS
  • Interpret and analyze business requirements to identify risks and design appropriate solutions
  • Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
  • Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
  • Collaborate with project team members to provide input to design specifications related to speech application.
  • Develop simple grammars for speech applications
  • Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
  • 3 to 5 years' experience in VoiceXML IVR technologies.
  • 3 to 5 years' experience in Advanced Speech Recognition solution design and development.
  • 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
  • 3+ years' experience in speech tuning and grammar analysis.
  • VXML, SSML, XML, JAVA, J2EE
  • Proficient written and verbal skills.
  • Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
  • Strong knowledge of various speech engine capabilities and tuning concepts
  • Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools
Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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