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Ivr Engineer Jobs in Texas (NOW HIRING)

1 point system

Cisco CVP IVR Engineer

Plano, TX · On-site

Cisco CVP IVR Engineer Plano, TX Onsite Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA Note: Need min 9 years of experience with Bachelors degree. Must have: * Proficient in Cisco ...

MDAEdge

Cisco CVP IVR Engineer

Plano, TX · On-site

MDAEdge is seeking a highly skilled Cisco CVP Developer to join their team. The ideal candidate will design, develop, and integrate IVR call flows and components using Cisco Customer Voice Portal ...

TecTammina

IVR Developer

Dallas, TX

Company Description Tech Tammina LLC IVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed.

Toyota

Software Engineer - IVR Lead

Plano, TX · On-site

Success means you have successfully modernized our IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are resilient, secure, and ready for the future of ...

PTP

IVR Test Engineer - REMOTE

Austin, TX · On-site +1

We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The ...

Geico

Staff Engineer - IVR

Dallas, TX · On-site

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to chat. Our Staff Engineer is a lead member of the engineering staff working across the organization ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

This role combines telephony administration, IVR/IVA development, contact center engineering, reporting, and operational strategy to improve borrower experience, maximize operational efficiency, and ...

MomentoUSA

Automation Test Engineer

Dallas, TX · Hybrid

$45.50 - $60/hr

Automation Test Engineer - Amazon Connect, IVR, Cyara Hybrid : TX,NY,MO, CA Overview: * We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara.

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Ivr Engineer information

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

What are some common challenges an IVR engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What are the key skills and qualifications needed to thrive as an IVR engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What is an IVR engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.
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Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in Texas as of August 2026, with employment types broken down into 53% Full Time, and 47% Contract. Highlights an 85% In-person, 2% Hybrid, and 13% Remote job distribution.

Cisco CVP IVR Engineer

1 point system

Plano, TX • On-site

Other

Re-posted yesterday

Job description

Cisco CVP IVR Engineer

Plano, TX Onsite

Skills: Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA

Note: Need min 9 years of experience with Bachelors degree.

Must have:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Contact Center & Database Integration Knowledge

Job Description:

  • Proficient in Cisco CVP platform and Call Studio: Understanding the CVP architecture, features, and development tools
  • VXML scripting: Knowledge of VXML language to design call flow interactions
  • Java programming: Ability to develop custom Java components for CVP integration
  • Database knowledge: Familiarity with database concepts for data interaction within the IVR system
  • Contact center domain knowledge: Understanding of call center operations and industry best practices