ZipRecruiter

Log In

1

Ivr Engineer Jobs in Colorado (NOW HIRING)

Programmers.io

Product Manager-IVR

Denver, CO · On-site

Leverage strong product/technical acumen (AI, ML, contact center tools like IVR, call analytics). * Support client success for human-centric AI solutions (behavioral insights, conversational bots ...

3B Staffing LLC

Data Insights Engineer

Englewood, CO

$113K - $136K/yr

Data Insights Engineer Greenwood Village Colorado - 4 days onsite in a week Work split: ~70% front ... IVR, chat, or bot data experience * UX principles familiarity * Jira / Agile workflow experience

3B Staffing LLC

Data Insights Engineer

Englewood, CO · On-site

$113K - $136K/yr

Data Insights Engineer Greenwood Village Colorado - 4 days onsite in a week Work split: ~70% front ... IVR, chat, or bot data experience * UX principles familiarity * Jira / Agile workflow experience

SofTec Solutions

Telecom Engineer

Denver, CO · On-site

Are you a Telecom Engineer who would like to work at an innovative and fast-paced company changing ... project planning, IVR/ACD/call routing design and implementation, cost management, and new ...

DaVita, Inc.

Sr. Manager, CRM Operations

Denver, CO · On-site +1

As the organization scales its CRM email, SMS, IVR, and lifecycle programs, this role makes sure ... The Senior Manager leads a team of solution architects, a QA developer, and the email build team ...

Stem Xpert

VUI Designer

Colorado Springs, CO · On-site

The company is primarily focused on information technology, engineering, healthcare, financial ... Interactive Voice Response (IVR) application requirements discovery/documentation with experience ...

All JobsIvr Engineer JobsIvr Engineer Jobs in Colorado

Ivr Engineer information

What is the difference between Ivr Engineer vs VoIP Engineer?

AspectIvr EngineerVoIP Engineer
Required CredentialsBachelor's in Computer Science or Telecommunications, certifications like CCNA, CCNPBachelor's in Computer Science, certifications like CCNA, CCNP, or VoIP-specific courses
Work EnvironmentTelecommunications companies, call centers, service providersIT firms, telecom providers, enterprise networks
Industry UsageDesigning and maintaining IVR systems for customer interactionImplementing and managing VoIP solutions for voice communication
Common Search/ComparisonYesYes

While both Ivr Engineers and VoIP Engineers work within telecommunications and require similar certifications, Ivr Engineers focus on developing and maintaining interactive voice response systems used for customer service automation. VoIP Engineers specialize in deploying and managing voice over IP solutions for seamless voice communication over networks. The roles often overlap but serve distinct functions within the telecom industry.

What are some common challenges an IVR Engineer faces when integrating new systems with existing telephony infrastructure?

IVR Engineers often encounter challenges related to compatibility and seamless integration when connecting new IVR solutions to legacy telephony systems. These can include dealing with outdated hardware, inconsistent data formats, and varying communication protocols. To address these issues, IVR Engineers work closely with IT, network, and telecom teams to conduct thorough assessments, perform rigorous testing, and develop custom middleware if necessary. Overcoming these challenges is essential to ensure reliable call routing and a smooth caller experience.

What are the key skills and qualifications needed to thrive as an IVR Engineer, and why are they important?

To thrive as an IVR Engineer, you need a solid understanding of telephony systems, VoIP technologies, and programming languages like Java or Python, typically backed by a degree in computer science or a related field. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), SIP protocols, and relevant certifications (like CCNA or specific IVR vendor credentials) is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and address user needs. These skills ensure reliable and user-friendly IVR solutions that enhance customer experience and optimize business operations.

What is an IVR Engineer?

An IVR Engineer is a technology professional who designs, develops, and maintains Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system via voice or keypad inputs, automating tasks such as customer support, account inquiries, and information retrieval. IVR Engineers work with telephony platforms, scripting languages, and APIs to create seamless automated call flows. They are also responsible for troubleshooting, optimizing, and ensuring the IVR system meets the business needs and provides a positive user experience.
What are popular job titles related to Ivr Engineer jobs in Colorado? For Ivr Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Ivr Engineer jobs in Colorado look for? The top searched job categories for Ivr Engineer jobs in Colorado are:
Ivr Engineer jobs near you
Infographic showing various Ivr Engineer job openings in Colorado as of July 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 100% In-person job distribution.
Product Manager-IVR

Product Manager-IVR

Programmers.io

Denver, CO • On-site

Contractor

Posted 6 days ago

Job description

  • Serve as main POC for clients and business partners across assigned products.
  • Drive daily/weekly/monthly communications from supervisor to VP/C-suite level.
  • Deliver executive presentations and manage stakeholder expectations.
  • Leverage strong product/technical acumen (AI, ML, contact center tools like IVR, call analytics).
  • Support client success for human-centric AI solutions (behavioral insights, conversational bots, simulations).
  • Collaborate with data science and product teams; no direct team management required.
  • 5+ years client success experience; English required, Spanish preferred.