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Ivr Coding Jobs (NOW HIRING)

TecTammina

IVR Developer

Dallas, TX

... code but this is not a java development role Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job Type: W2 Contract Eligibility: EAD Green Card/Green ...

TecTammina

IVR Developer

Newark, DE · On-site

... code but this is not a java development role Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job Type: W2 Contract Eligibility: EAD Green Card/Green ...

Navtech, Inc.

IVR Developer

Tampa, FL · On-site

I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a ... Create unit tests to maximize code coverage and cover end to end business scenarios * Support ...

TecTammina

IVR Developer

Tampa, FL · On-site

... code but this is not a java development role Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job Type: W2 Contract Eligibility: EAD Green Card/Green ...

Softtek

IVR Solutions Architect

Washington, DC · Remote

Conduct code reviews and ensure the quality of IVR configurations and customizations. * Troubleshoot and resolve technical issues related to IVR implementations. * Stay current with industry trends ...

Aveshka

IVR Solutions Architect

Washington, DC · Remote

$71.25 - $94/hr

Conduct code reviews and ensure the quality of IVR configurations and customizations. * Troubleshoot and resolve technical issues related to IVR implementations. * Stay current with industry trends ...

IntraEdge

Senior AI/ML & IVR Engineer GCP

Scottsdale, AZ

$105.60K - $145K/yr

Strong coding skills in Python and/or Java, with experience in ML frameworks (TensorFlow, PyTorch, scikit-learn) * Experience building and scaling IVR/Conversational AI systems (Dialogflow, Contact ...

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Ivr Coding information

What are the key skills and qualifications needed to thrive as an IVR (Interactive Voice Response) Coder, and why are they important?

To thrive as an IVR Coder, you need strong programming skills (commonly in languages like Java, VXML, or Python), a solid understanding of telephony systems, and experience in designing call flow logic. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), APIs, and sometimes certifications in related technologies are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and troubleshoot user experience issues. These competencies are essential for creating efficient, user-friendly IVR systems that enhance customer service and business operations.

What are some common challenges faced when developing and maintaining IVR (Interactive Voice Response) systems?

One of the main challenges in IVR coding is ensuring that the voice menus are intuitive and user-friendly, as complex or unclear navigation can frustrate callers and lead to dropped calls. IVR developers also need to address integration with various telephony platforms and back-end systems, which can involve troubleshooting compatibility or latency issues. Additionally, maintaining high accuracy in speech recognition, especially for diverse accents and background noise, requires continuous testing and refinement. Collaboration with UX designers, QA testers, and IT teams is essential to deliver a reliable and efficient IVR experience.

What is IVR coding?

IVR coding refers to the process of developing, programming, and maintaining Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system through voice recognition or keypad inputs, automating tasks such as call routing, information retrieval, and customer support. IVR coders use specialized languages and tools to design call flows, integrate databases, and ensure that the system is user-friendly and efficient. The goal is to improve customer experience and streamline operations by automating routine interactions.

What is the difference between Ivr Coding vs Ivr Testing?

AspectIvr CodingIvr Testing
Required SkillsProgramming, scripting, telephony systems knowledgeTesting procedures, troubleshooting, quality assurance
CertificationsTelecom or software development certificationsQuality assurance or testing certifications
Work EnvironmentDevelopment teams, call centers, telecom companiesQA teams, testing labs, telecom environments
Industry UsageDesigning and coding IVR systemsVerifying and validating IVR functionality

While Ivr Coding involves creating and programming IVR systems, Ivr Testing focuses on ensuring these systems work correctly through testing and validation. Both roles are essential in the IVR development lifecycle and often collaborate closely within telecom and software development environments.

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Ivr Coding jobs near you
Infographic showing various Ivr Coding job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 73% Full Time, 18% Part Time, 6% Contract, and 2% Summer. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution.
Sr. Certified Coder, Cardiac/IVR Specialty

Sr. Certified Coder, Cardiac/IVR Specialty

Adventist Health

Roseville, CA • On-site

$36.91 - $48.16/hr

Full-time

Posted 6 days ago

Adventist Health rating

7.8

Company rating: 7.8 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

100th of 864 rated healthcare providers

Job description

Job Description
Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Serves as a subject matter expert in hospital and professional coding and interacts with other teams and departments across the organization such as patient financial services, revenue integrity (charge description master) team, provider teams and/or compliance on a routine basis. Performs coding for cardiac/IVR procedures and maintains required quality and productivity standards while remaining compliant with third party, state and federal regulations. Reviews and resolves medical necessity edits that may apply for any outpatient surgical encounters, applying hospital and professional modifiers to CPT codes, and processes any errors associated with the revenue cycle process. Assists in the design and implementation of workflow changes to reduce coding and billing errors. Reviews medical record documentation and accurately assigns appropriate ICD-10-CM diagnoses, CPT codes and modifiers as applicable for both the hospital and professional claim. Validates and processes any medical necessity edits (local or national coverage determinations) that may apply for hospital and professional coding. Monitors discharged not billed accounts, and as a team, ensures timely, compliant processing of outpatient and inpatient encounters through the hospital and professional revenue cycle. Codes and posts charges for inpatient and outpatient complex cardiac and interventional radiology procedures and diagnoses for the purpose of reimbursement, research, statistical data gathering, and compliance. Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes. Maintains current knowledge of coding guidelines and reimbursement reporting requirements. Demonstrates a high degree of independence in performance of responsibilities, working effectively without direct supervision. Exhibits strong time management, problem solving and communication skills.
Job Requirements:
Education and Work Experience:
  • High School Education/GED or equivalent: Required
  • Two years' experience if certified interventional radiology cardiovascular coder (CIRCC); otherwise, ten years' experience: Required
  • Experience in an acute care setting: Preferred
  • Experience in cardiac and IVR coding: Required

Licenses/Certifications:
  • Certified Coding Specialist (CCS): Required
  • Certified Interventional Radiology Cardiovascular Coder (CIRCC) or earn certification within one year of hire: Required
  • CIRCC-AAPC: Required

Essential Functions:
  • Performs specialty acute cardiac/IVR coding functions.
  • Handles return for coding review and resolution.
  • Performs charge reviews and makes corrections as needed.
  • Communicates complex concepts in simple form to non-finance users to understand the appropriate use and limits of information provided.
  • Performs other job-related duties as assigned.

Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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