IVR Developer
Tampa, FL · On-site
I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a ... Create unit tests to maximize code coverage and cover end to end business scenarios * Support ...
IVR Developer
Tampa, FL · On-site
I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a ... Create unit tests to maximize code coverage and cover end to end business scenarios * Support ...
IVR Developer
Tampa, FL · On-site
... code but this is not a java development role Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job Type: W2 Contract Eligibility: EAD Green Card/Green ...
IVR Developer
Tampa, FL · On-site
... code but this is not a java development role Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job Type: W2 Contract Eligibility: EAD Green Card/Green ...
Lead Consultant | Infrastructure-Contact Center | IVR Concepts • Work Location with Zip code: Saint Johns, FL 32259 • Duration of the project: 6 Months • This role requires any travel (Yes/No)
Lead Consultant | Infrastructure-Contact Center | IVR Concepts • Work Location with Zip code: Saint Johns, FL 32259 • Duration of the project: 6 Months • This role requires any travel (Yes/No)
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
... flows IVR| including menus| call routing| callbacks| and hold logicConfigure call recording ... Code
... flows IVR| including menus| call routing| callbacks| and hold logicConfigure call recording ... Code
... Flow & IVR Development • Design, build, and maintain IVR call flows using Five9 Studio. • ... Code
... Flow & IVR Development • Design, build, and maintain IVR call flows using Five9 Studio. • ... Code
Information Technology_USA - USA_Enterprise Architect
Jacksonville, FL · On-site
$64 - $82.50/hr
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
Information Technology_USA - USA_Enterprise Architect
Jacksonville, FL · On-site
$64 - $82.50/hr
Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys Experience Required: 10 & Above, Project Code
Coder Outpatient
Boca Raton, FL · On-site
... coding in cardiology preferably cardiovascular, cardiology, IVR procedures. Must be experienced with edits and denials. Experience with bariatric cases a plus. Cerner experience is a plus. The ...
Coder Outpatient
Boca Raton, FL · On-site
... coding in cardiology preferably cardiovascular, cardiology, IVR procedures. Must be experienced with edits and denials. Experience with bariatric cases a plus. Cerner experience is a plus. The ...
The role involves designing, configuring, and supporting IVR/ACD systems, while serving as a ... as-code tools (Terraform, CloudFormation, etc.) • Experience with React or another modern ...
The role involves designing, configuring, and supporting IVR/ACD systems, while serving as a ... as-code tools (Terraform, CloudFormation, etc.) • Experience with React or another modern ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Geneys Purecloud~CTI Genesys Experience Required: 6-8, Project Code
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Geneys Purecloud~CTI Genesys Experience Required: 6-8, Project Code
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$51.50 - $68/hr
... IVR technologies (Avaya, Cisco, Chatbots) Skills: Salesforce ~ Avaya Aura ~ AI Agents ~ Healthcare Domain Experience Required: 10 & Above, Project Code
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$51.50 - $68/hr
... IVR technologies (Avaya, Cisco, Chatbots) Skills: Salesforce ~ Avaya Aura ~ AI Agents ~ Healthcare Domain Experience Required: 10 & Above, Project Code
INSURANCE VERIFICATION REPRESENTATIVE
$16.50 - $21/hr
The IVR informs patients of any financial obligations, prior authorization, and/or required ... Understands and appropriately acts upon assigned role in Emergency Code System. Understands and ...
INSURANCE VERIFICATION REPRESENTATIVE
$16.50 - $21/hr
The IVR informs patients of any financial obligations, prior authorization, and/or required ... Understands and appropriately acts upon assigned role in Emergency Code System. Understands and ...
IT - Senior Consultant | Magento Rest Webservices | REST, Soap, Webservices
Palm Beach Gardens, FL · On-site
... Domain - IVR Any certification required - NA Complete - Strong hands-on experience with AWS and ... as Code: AWS CloudFormation and AWS CDK • CI/CD: GitHub Actions Interview mode - In person ...
IT - Senior Consultant | Magento Rest Webservices | REST, Soap, Webservices
Palm Beach Gardens, FL · On-site
... Domain - IVR Any certification required - NA Complete - Strong hands-on experience with AWS and ... as Code: AWS CloudFormation and AWS CDK • CI/CD: GitHub Actions Interview mode - In person ...
INSURANCE VERIFICATION REPRESENTATIVE
Miami, FL · On-site
$16.50 - $21/hr
The IVR informs patients of any financial obligations, prior authorization, and/or required ... Understands and appropriately acts upon assigned role in Emergency Code System. Understands and ...
INSURANCE VERIFICATION REPRESENTATIVE
Miami, FL · On-site
$16.50 - $21/hr
The IVR informs patients of any financial obligations, prior authorization, and/or required ... Understands and appropriately acts upon assigned role in Emergency Code System. Understands and ...
Information Technology_USA - USA_Engineer
Jacksonville, FL · On-site
$49 - $67/hr
... as Code (Terraform) to support enterprise-grade customer experience platforms. Implement, and ... IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text ...
Information Technology_USA - USA_Engineer
Jacksonville, FL · On-site
$49 - $67/hr
... as Code (Terraform) to support enterprise-grade customer experience platforms. Implement, and ... IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text ...
NICE Solutions Designer
Orlando, FL · On-site
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
NICE Solutions Designer
Orlando, FL · On-site
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
NICE Platform Administrator
Orlando, FL · On-site
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
NICE Platform Administrator
Orlando, FL · On-site
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
... IVR scripting. - Expertise in NICE inContact, including experience with UserHub administration and inContact Studio coding. - Experience with Quality Management, Personal Connection and Workforce ...
... IVR systems from Cisco on Prem to Cisco WCCE in T&M. Associate will work directly with customers. Skills: IT IS_CNS_Voice Network_Cisco Experience Required: 10 & Above, Project Code
... IVR systems from Cisco on Prem to Cisco WCCE in T&M. Associate will work directly with customers. Skills: IT IS_CNS_Voice Network_Cisco Experience Required: 10 & Above, Project Code
Ivr Coding information
What is IVR coding?
IVR coding refers to the process of developing, programming, and maintaining Interactive Voice Response (IVR) systems. These systems allow callers to interact with a company's phone system through voice recognition or keypad inputs, automating tasks such as call routing, information retrieval, and customer support. IVR coders use specialized languages and tools to design call flows, integrate databases, and ensure that the system is user-friendly and efficient. The goal is to improve customer experience and streamline operations by automating routine interactions.
What are some common challenges faced when developing and maintaining IVR (Interactive Voice Response) systems?
One of the main challenges in IVR coding is ensuring that the voice menus are intuitive and user-friendly, as complex or unclear navigation can frustrate callers and lead to dropped calls. IVR developers also need to address integration with various telephony platforms and back-end systems, which can involve troubleshooting compatibility or latency issues. Additionally, maintaining high accuracy in speech recognition, especially for diverse accents and background noise, requires continuous testing and refinement. Collaboration with UX designers, QA testers, and IT teams is essential to deliver a reliable and efficient IVR experience.
What are the key skills and qualifications needed to thrive as an IVR coder, and why are they important?
To thrive as an IVR Coder, you need strong programming skills (commonly in languages like Java, VXML, or Python), a solid understanding of telephony systems, and experience in designing call flow logic. Familiarity with IVR platforms (such as Genesys, Avaya, or Cisco), APIs, and sometimes certifications in related technologies are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help you collaborate with cross-functional teams and troubleshoot user experience issues. These competencies are essential for creating efficient, user-friendly IVR systems that enhance customer service and business operations.
What is the difference between Ivr Coding vs Ivr Testing?
| Aspect | Ivr Coding | Ivr Testing |
|---|---|---|
| Required Skills | Programming, scripting, telephony systems knowledge | Testing procedures, troubleshooting, quality assurance |
| Certifications | Telecom or software development certifications | Quality assurance or testing certifications |
| Work Environment | Development teams, call centers, telecom companies | QA teams, testing labs, telecom environments |
| Industry Usage | Designing and coding IVR systems | Verifying and validating IVR functionality |
While Ivr Coding involves creating and programming IVR systems, Ivr Testing focuses on ensuring these systems work correctly through testing and validation. Both roles are essential in the IVR development lifecycle and often collaborate closely within telecom and software development environments.
What are popular job titles related to Ivr Coding jobs in Florida?
For Ivr Coding jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ivr Coding jobs in Florida look for?
The top searched job categories for Ivr Coding jobs in Florida are:
What cities in Florida are hiring for Ivr Coding jobs?
Cities in Florida with the most Ivr Coding job openings:
Job description
I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Sr. IVR Developer
Location : Remote till march 2022
Duration : 6 Months C2H
DUTIES AND RESPONSIBILITIES:
JOB DESCRIPTION:
EXPERIENCE:
REQUIRED SKILLS:
1.Amazon Connect development experience
2.Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
3.Responsible for consistent release management and good change management practices.
4.Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services.
5.Review and perform troubleshooting analysis of the core application logs.
EDUCATION:
Bachelor Degree or equivalent 5+ yrs Experience
SOFTWARE SKILLS REQUIRED:
Amazon Connect, AWS, Amazon Lex, Amazon Polly, DynamoDB, Amazon Lambda, Communication skills, both written and verbal
Required Certifications:
None (AWS Cloud Practitioner preferred)
Regards
Alex Keylor
NAVTECH INC
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
Ph: (224) 348-1340 || Email: alex@navtechusa.com || www.navtechusa.com
E-Verified Company
Position : Sr. IVR Developer
Location : Remote till march 2022
Duration : 6 Months C2H
DUTIES AND RESPONSIBILITIES:
- Participate in the design, development and delivery of solutions on IVR solution
- Develop efficient and high-performance call flows
- Create unit tests to maximize code coverage and cover end to end business scenarios
- Support existing architecture and code
- Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
- Collaborates within the Agile framework, fosters a team approach to software development and delivery
- Ensure all code developed follows DevOps practices
JOB DESCRIPTION:
- The developer needs to be an experienced IVR developer with AWS Connect experience.
- The candidate should have experience building contact flows (both call and chat) in AWS Connect.
- The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
- The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
EXPERIENCE:
- Experience with Amazon Connect, Lex, Lambdas, DevOps, RDS, Kinesis Data, S3, Cloud formation, CI/CD, Node.js.
- 3+ years of experience in IVR Call Flow, telephony and Speech Recognition experience
- Ability to design call-flows from requirement documentation and workshops
- Expert knowledge of 1 or more IVR development environment
- Hands-on experience with Java, JavaScript or other OOB language
- Working knowledge of IVR Environments and Operating Systems
- Working knowledge of telephony technologies including call routing, SMS, VOIP
- Understanding of APIs and web services
REQUIRED SKILLS:
1.Amazon Connect development experience
2.Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
3.Responsible for consistent release management and good change management practices.
4.Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services.
5.Review and perform troubleshooting analysis of the core application logs.
EDUCATION:
Bachelor Degree or equivalent 5+ yrs Experience
SOFTWARE SKILLS REQUIRED:
Amazon Connect, AWS, Amazon Lex, Amazon Polly, DynamoDB, Amazon Lambda, Communication skills, both written and verbal
Required Certifications:
None (AWS Cloud Practitioner preferred)
Regards
Alex Keylor
NAVTECH INC
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
Ph: (224) 348-1340 || Email: alex@navtechusa.com || www.navtechusa.com
E-Verified Company
About Navtech
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
11 - 50 Employees
Headquarters location
New Bloomfield, PA, US
Year founded
1996