It Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Who We Are:

What We Are Looking For:

Join Bandwidth's Internal Audit team as our next IT Audit Manager, and help shape how we protect the technology behind a global communications platform. Reporting to the Sr. Director of Internal Audit, you'll lead IT audit projects, test IT controls that support SOX compliance, and run SOX readiness work alongside the rest of our annual project plan. You'll help build our IT audit strategy in partnership with our co-source team and external auditors. You'll evaluate existing processes, advise on new products and initiatives, and recommend ways to make our control testing sharper and more efficient. This role gives you visibility across most of the business and the chance to build real partnerships with teams at every level — so if you like solving problems collaboratively and driving results people notice, we'd love to talk.

What You'll Do:

Audit Execution and Management

• Lead the IT side of audit and review projects, partnering with co-source and external auditors on SOX compliance and other work defined in the annual audit plan.
• Help shape our IT audit strategy and manage audit projects, from developing procedures and assigning tasks to overseeing request lists and keeping deadlines on track.
• Lead or support SOX compliance testing, including walkthroughs and testing of IT General Controls (ITGCs) and automated controls.
• Document your results clearly to support your conclusions, and prepare reports for control owners and management.

Control Advisory and Improvement

• Advise management on ways to strengthen controls and processes for new and existing products, projects, and initiatives.
• Recommend fixes for control deficiencies, track remediation plans, and test that they work.
• Monitor IT systems and processes to confirm they follow established policies and practices.
• Partner with process owners to share best practices for designing efficient, resilient controls.

Collaboration and Strategy

• Build strong relationships with partners across the organization.
• Balance a strong internal control environment with the speed and flexibility a fast-growing business needs.
• Help prepare materials for quarterly and ad hoc audit committee meetings and management reports.
• Review the work of internal audit team members and guide them on projects and tasks.
• Jump into special projects as they come up.
• Support procedures related to business process controls.

What You Need:

Education

• Undergraduate degree in an IT-related field, computer science, engineering, or another related technical discipline.
• CISA, CPA, or another relevant professional designation required.

Required Qualifications and Skills

• At least 5 years of experience in public accounting, internal audit, risk advisory, or a related field.
• Strong technical understanding of IT General Controls (ITGCs), system controls, and business process controls.
• Genuine curiosity about how AI can improve audit procedures, with a drive to build expertise where AI and automation are already at work.
• Solid knowledge of control frameworks (COBIT, COSO) to identify, prioritize, and assess IT risks.
• Strong grasp of internal auditing standards and SOX compliance requirements.
• A track record of critically assessing controls and risks, driving results, and delivering impact - as an individual contributor and a team player - in a fast-paced technology environment.
• Ability to translate business context into practical advisory and audit guidance.
• Excellent verbal and written communication skills.
• Sharp attention to detail paired with genuine curiosity.
• Skilled at managing multiple projects and contributors at once.
• A self-starter who's eager to learn, grow, and make an impact on a growing team.

We also welcome candidates with a technical background in engineering. If you've worked with systems, infrastructure, or software and want to apply that expertise to audit and risk management, we encourage you to apply.

Bonus Points:

• Experience with a Big 4 public accounting firm.

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.