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It Associate Jobs in Raleigh, NC (NOW HIRING)

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Associate's degree in Information Technology or a related field, currently pursuing such a degree, or equivalent certifications/experience. * Strong technical skills, including Azure, Entra & Office ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

Associate's degree in Information Technology or a related field, currently pursuing such a degree, or equivalent certifications/experience. * Strong technical skills, including Azure, Entra & Office ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered. * Experience providing computer troubleshooting and ...

The Reynolds and Reynolds Company

Proton IT Helpdesk

Raleigh, NC · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an IT Helpdesk Support Technician you will focus on strengthening client relationships by ... associates with the right balance between work and family. We offer a comprehensive benefits ...

Integrated Resources INC

Lead IT Analyst

Raleigh, NC · On-site

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This is Direct ... agents and associates. The Quality Assurance and Validation Specialist should demonstrate ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

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All JobsIt Associate JobsIt Associate Jobs in Raleigh, NC

It Associate information

See Raleigh, NC salary details

$13

$28

$53

How much do it associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it associate in Raleigh, NC is $28.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $34.09 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Raleigh, NC?

The most popular types of It jobs in Raleigh, NC are:

What are popular job titles related to It Associate jobs in Raleigh, NC?

For It Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Raleigh, NC look for?

The top searched job categories for It Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Associate jobs?

Cities near Raleigh, NC with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,653 per year, or $28.7 per hour.

Information Technology Specialist

Town of Smithfield

Smithfield, NC • On-site

$58K/yr

Full-time

Posted 13 days ago

Job description

GENERAL DEFINITION AND CONDITIONING OF WORK: Performs a variety of complex technical functions for the operations and activities of the Information Technology Department. An employee in this class performs computer network administration and personal computer coordination, website management and mail system management. Work requires a broad range of knowledge of hardware, software, peripheral equipment, and operating systems.

Position requires skill in handling sensitive information, data, and materials in a professional manner. Tact and interpersonal skills are required when dealing with coworkers at varying levels of technology knowledge. Independent judgement and initiative are required.

Work is performed under the supervision of the Finance Directorand is reviewed through observation, conferences, effectiveness of programs, and compliance with legal and statutory requirements. ESSENTIAL FUNCTIONS/TYPICAL TASKS: THE EMPLOYEE MAY PERFORM A COMBINATION OF SOME OR ALL OF THE FOLLOWING DUTIES AND OTHER DUTIES WHICH MAY BE ASSIGNED BY THE TOWN OF SMITHFIELD: Perform PC hardware, software and operating system installation, configuration, upgrades, troubleshooting, repair, one-on-one training and telephone support. Set up and support desktop and laptop computers, printers, software, LAN connections, wireless connections and LAN security.

Confer with end users to determine types of hardware and software, and related standards. Write applications and utilities using Visual Basic.net, MS SQL and other Scripting Languages. Provide system administration for Windows Servers and Linux services including installation, configuration, security, storage, resource use and allocation, backup and restore policies

Provide technical support for TYLER users. Provide technical support to assist Vc3 in the completion of duties and responsibilities. Customize programs as requested for departments.

Fulfills public records requests as needed KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of MS OS environments, network servers and workstations. Good organizational and time management skills. Accurately evaluate and analyze hardware and software.

Ability to handle heavy multitasking and meeting of crucial deadlines. Ability to communicate effectively in oral and written forms as requested Establish and maintain cooperative working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university in information technology, information systems, or related field and one year of experience; or Associate's degree or technical certificate from an accredited two-year college or technical school in personal computers and/or network support and 2 years of experience; or Certificate of Competency in personal computer and/or network support and 2 years of experience.

Possession of a valid North Carolina driver's license. Preference given to candidates that are bilingual (English/Spanish).

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