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It Associate Jobs in Raleigh, NC (NOW HIRING)

UMHS

IT Specialist/Entry Level

Raleigh, NC · On-site

High school diploma with proven experience in Information Technology ... Associate degree and/or Certifications are preferred.Experience:Two years of helpdesk experience is ...

UMHS

IT Specialist/ Entry Level

Raleigh, NC · On-site

High school diploma with proven experience in Information Technology ... Associate degree and/or Certifications are preferred. Experience: Two years of helpdesk experience ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

The Greer Group

IT Assistant

Raleigh, NC · On-site

$20/hr

The Greer Group is recruiting an IT Assistant for our client in Raleigh. This is a temporary ... Prefer candidates with an Associates Degree. * Must complete background check and drug screen.

KidsPeace

IT Specialist

Fuquay Varina, NC · On-site

$55K - $55K/yr

Associate Degree in Computer Science or a related field required. * Minimum of three (3) years of ... and IT Help inbox. * Monitor and update ticket statuses daily and complete all required ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Skylimit Systems

IT Support Analyst

Raleigh, NC · On-site

$26 - $34/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered. * Experience providing computer troubleshooting and ...

North State Bank

IT Support Specialist

Raleigh, NC · On-site

$60 - $80/hr

Associate's degree in information technology or a related field, or an equivalent combination of education and experience. * Two or more years of desktop support or helpdesk experience within a ...

HDR

IT Support Specialist

Raleigh, NC · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Associate's degree in Computer Science/MIS-related area or equivalent work experience * A minimum ...

HDR

IT Support Specialist

Raleigh, NC · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Associate's degree in Computer Science/MIS-related area or equivalent work experience * A minimum ...

Integrated Resources INC

Lead IT Analyst

Raleigh, NC · On-site

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This is Direct ... agents and associates. The Quality Assurance and Validation Specialist should demonstrate ...

Roses Discount Stor

IT Systems Coordinator

Henderson, NC · On-site

$60 - $80/hr

Manage and assist with special projects as assigned. Assist IT Technical Services personnel in ... Preferred Associates or better. ExperienceRequired3-4 years 3-4 years: 3-4 years of related ...

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All JobsIt Associate JobsIt Associate Jobs in Raleigh, NC

It Associate information

See Raleigh, NC salary details

$13

$28

$53

How much do it associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it associate in Raleigh, NC is $28.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $34.13 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Raleigh, NC?

The most popular types of It jobs in Raleigh, NC are:

What are popular job titles related to It Associate jobs in Raleigh, NC?

For It Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Raleigh, NC look for?

The top searched job categories for It Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Associate jobs?

Cities near Raleigh, NC with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,653 per year, or $28.7 per hour.

IT Specialist/Entry Level

UMHS

Raleigh, NC • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, development disabilities, and substance abuse in achieving their full potential to live, work, and grow in the community. Universal/MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.We are looking for a talented, reliable individual to assist in day-to-day activities of the Information Technology department. The ideal candidate will be a trustworthy, driven, social individual with a desire to learn, a good attitude, and a passion for finding ways to be effective. Normal working hours are 8:00 AM - 5:00 PM, Monday - Friday, based in the company's Raleigh Office location. This is a daily in-office position and working remotely is not an option. This position is for people who don't mind working hard and interacting with people every day. Work duties will encompass a variety of tasks including but not limited to:Providing first-line, on-site, telephone, and electronic support to staff for information technology throughout the agency.Creating accounts for employees and maintaining data for a variety of applications.Technology maintenance, installation of new technology, data confidentiality, data integrity, and data availability.Administrative Assistant for the IT Department, duties including device inventory, Office365, SharePoint, maintenance, and projects, etc. on a regular basis.Assisting in maintaining and ensuring compliance with agency policies and procedures.Ensure internal security best practices and compliance measures.Ensure confidentiality and security of information for both persons served and employees.Documenting, tracking, and monitoring service requests received via helpdesk ticketing system to ensure timely resolution.Occasional travel to other office locations using own transportation (mileage reimbursed), overnight stays (hotel and meals provided), and after-hours work as needed.Other duties as assigned.Requirements:Must have a valid North Carolina Driver's License and maintain current insurance with a reliable vehicle for transportation.Education: High school diploma with proven experience in Information Technology. Associate degree and/or Certifications are preferred.Experience:Two years of helpdesk experience is preferred. Experience with Microsoft Intune/Entra a plus.Website: www.umhs.net