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Internship Level 2 It Support Jobs (NOW HIRING)

Maravai LifeSciences

IT Support II

San Diego, CA

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

Office Machines Co Inc

Be Seen First

IT Technician Level 2 Advanced

Muskegon, MI · On-site

$32 - $37/hr

  • Medical

  • Dental

  • Life

  • PTO

IT Technician - Level 2 (Advanced) Office Machines Company, Inc. Full-Time | Hourly | Overtime ... Local remote and onsite business-client support * Owner-led, family-operated company About Office ...

TriLink BioTechnologies

IT Support II

San Diego, CA

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

SUMMIT TECHNOLOGY AFFILIATES LLC

IT Tech Tier II

Edmond, OK

$19 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview We are seeking a Tier II IT Technician with strong experience in workstation support and a solid comfort level with networks, servers, and MSP environments. This role blends remote ...

New

ECS Ltd

Geotechnical Internship (Level 2)

Roanoke, VA · On-site

$18 - $22/hr

Performs geotechnical fieldwork and supports subsurface exploration activities * Assists with ... For additional information about ECS, visit: www.ecslimited.com. ECS is an Equal Opportunity ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Some prior IT support experience such as an internship positions is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We'll get you ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations. * Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our ...

ModusLights Technologies

Mid-Level IT Support

Syracuse, NY · On-site

$21.25 - $29.25/hr

... level agreements (SLAs). * Diagnose and resolve technical issues related to desktops, laptops ... Work closely with other IT team members and departments to implement and support IT solutions.

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Internship Level 2 It Support information

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How much do internship level 2 it support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for internship level 2 it support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of tasks and projects can I expect to handle as an Internship Level 2 IT Support?

As an Internship Level 2 IT Support member, you'll typically work on resolving more advanced user issues that go beyond basic troubleshooting, such as diagnosing network connectivity problems, supporting software installations, and assisting with hardware upgrades. You'll likely collaborate closely with senior IT staff, gaining hands-on experience in ticket management, remote support, and documentation. This role often involves working in a team environment, handling escalated tickets from Level 1 support, and contributing to ongoing IT improvement projects. These experiences provide valuable exposure to real-world IT challenges and are a strong foundation for advancing into full-time technical roles.

What is an Internship Level 2 IT Support?

An Internship Level 2 IT Support role is a position designed for individuals, often students or recent graduates, who are gaining hands-on experience in technical support beyond basic troubleshooting. Level 2 IT Support typically involves resolving more complex technical issues, such as software configuration, network connectivity, and hardware diagnostics, often escalated from Level 1 support. Interns in this role may assist with system upgrades, security updates, and user training, while learning to document solutions and follow company procedures. This position helps interns develop practical IT skills and prepares them for more advanced roles in the IT field.

What is the difference between Internship Level 2 It Support vs Help Desk Technician?

AspectInternship Level 2 It SupportHelp Desk Technician
Required CredentialsBasic IT certifications, ongoing trainingCompTIA A+ or similar certifications often preferred
Work EnvironmentInternship setting, learning-focused, entry-levelHelp desk or support center, customer service-oriented
Employer & Industry UsageInternship programs in IT companies, educational institutionsIT support departments, managed service providers
Common Search & ComparisonYesYes

Internship Level 2 It Support typically refers to an entry-level, learning-focused role for students or new entrants, often part of an internship program. Help Desk Technicians are more established support staff responsible for troubleshooting and resolving user issues. Both roles require similar certifications and are used in similar environments, but internships are temporary and educational, while Help Desk roles are ongoing employment positions.

What are the key skills and qualifications needed to thrive as an Internship Level 2 IT Support, and why are they important?

Success as an Internship Level 2 IT Support requires a solid understanding of computer hardware, operating systems, networking fundamentals, and typically some coursework or certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and basic troubleshooting utilities is often expected. Strong problem-solving abilities, effective communication, and a customer-focused attitude help interns excel in assisting users and collaborating with teams. These skills are crucial to efficiently resolve technical issues and ensure smooth IT operations in a professional environment.

What cities are hiring for Internship Level 2 It Support jobs?

Cities with the most Internship Level 2 It Support job openings:

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

What states have the most Internship Level 2 It Support jobs?

States with the most job openings for Internship Level 2 It Support jobs include:

Internship Level 2 It Support jobs near you

IT Support II

Maravai LifeSciences

San Diego, CA

$36 - $40/hr

Full-time

Posted 24 days ago

Job description

Your next role as a Miracle Maker 

Maravai LifeSciences is seeking a #MiracleMaker to join our IT team as an IT Support II. The IT Support II provides technical support for computer systems, hardware, software, and related technology services that enable daily business operations across the organization. This role responds to Service Desk requests, troubleshoots technical issues, configures and deploys end-user devices while delivering responsive customer service. The position applies technical knowledge and problem-solving skills to resolve issues, maintain technology assets, and ensure reliable technology services.

How you will make an impact: 

  • Respond to Service Desk requests by prioritizing, troubleshooting, and resolving end user hardware, software, network and technology issues while escalating complex problems as appropriate.
  • Configure, deploy, and support end-user devices, including Windows and macOS computers, mobile devices, printers, peripherals and related equipment.
  • Maintain user accounts, system access and endpoint configurations using Active Directory, Microsoft Entra ID and related administration tools.
  • Support IT infrastructure activities, including workstation deployments, software installations, system updates and technology asset lifecycle management.
  • Develop and maintain technical documentation, knowledge base articles and standard operating procedures supporting IT services.
  • Communicate technical information effectively to technical and non-technical users while delivering a high level of customer service.
  • Identify and recommend process improvements that enhance Service Desk efficiency, end-user support and IT operations.
  • Perform other duties as assigned.

 The skills and experience that you will bring: 

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent combination of education, technical certifications, and experience. CompTIA A+, Network+, Microsoft, or related certifications preferred.
  • 3+ years of IT support, Service Desk, or technical support experience.
  • Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and common business applications.
  • Working knowledge of Active Directory, Microsoft Entra ID, Basic TCP/IP networking, endpoint management, and user account administration.
  • Demonstrated ability to troubleshoot end user hardware, software, operating systems and network connectivity.
  • Strong customer service, communication, organizational, and problem-solving skills with the ability to manage multiple priorities.
  • Experience utilizing IT ticketing systems, knowledge management tools, and standard IT support practices.
  • Experience supporting biotechnology, laboratory, manufacturing, or other regulated business environments preferred.

The anticipated salary range for this position is $36.00 - $40.00. The salary offer will depend on multiple factors which may include the successful candidate's skills, experience and other qualifications, as well as the location of the role. 

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