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Internship Level 2 It Support Jobs (NOW HIRING)

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Advanced level degree or certifications are desired. * Preferred certifications: Comptia A ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.

Y-Tech

IT Support Specialist

Lawton, OK

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services ... Category IAT Level II Computing Environment: * Computing Environment Cert Cybersecurity/IA Role ...

SRI

Level 2/3 IT Support Technician

East Meadow, NY · On-site

$22.25 - $30.75/hr

The Outsourced Technical Support consultants assigned will be placed in one of four categories. We ... Level/Tier 1 knowledge and/or skills PLUS: * Maintains complex information technology computer ...

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

... level * Test and evaluate new hardware and software solutions * Provide user support and serve as the first point of contact for IT issues and error reporting Qualifications of an IT Support: * 2+ ...

Genie IT Services

IT Support Technician

Saint Petersburg, FL · On-site

$20.50 - $28.25/hr

The IT Support Technician will handle helpdesk and network support tickets, ensuring effective ... • A+ and Net+ level skills preferred, but not required • Experience with monitoring ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

They are seeking an IT Support Specialist to provide technical support for their offices, assist ... Responsibilities : • Provide Level 1 and Level 2 technical support for desktops, laptops, mobile ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

Providing Level 1 & 2 IT support between IT/AV infrastructure and Lab operations. * Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our ...

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Internship Level 2 It Support information

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How much do internship level 2 it support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for internship level 2 it support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of tasks and projects can I expect to handle as an Internship Level 2 IT Support member?

As an Internship Level 2 IT Support member, you'll typically work on resolving more advanced user issues that go beyond basic troubleshooting, such as diagnosing network connectivity problems, supporting software installations, and assisting with hardware upgrades. You'll likely collaborate closely with senior IT staff, gaining hands-on experience in ticket management, remote support, and documentation. This role often involves working in a team environment, handling escalated tickets from Level 1 support, and contributing to ongoing IT improvement projects. These experiences provide valuable exposure to real-world IT challenges and are a strong foundation for advancing into full-time technical roles.

What is an Internship Level 2 IT Support role?

An Internship Level 2 IT Support role is a position designed for individuals, often students or recent graduates, who are gaining hands-on experience in technical support beyond basic troubleshooting. Level 2 IT Support typically involves resolving more complex technical issues, such as software configuration, network connectivity, and hardware diagnostics, often escalated from Level 1 support. Interns in this role may assist with system upgrades, security updates, and user training, while learning to document solutions and follow company procedures. This position helps interns develop practical IT skills and prepares them for more advanced roles in the IT field.

What is the difference between Internship Level 2 It Support vs Help Desk Technician?

AspectInternship Level 2 It SupportHelp Desk Technician
Required CredentialsBasic IT certifications, ongoing trainingCompTIA A+ or similar certifications often preferred
Work EnvironmentInternship setting, learning-focused, entry-levelHelp desk or support center, customer service-oriented
Employer & Industry UsageInternship programs in IT companies, educational institutionsIT support departments, managed service providers
Common Search & ComparisonYesYes

Internship Level 2 It Support typically refers to an entry-level, learning-focused role for students or new entrants, often part of an internship program. Help Desk Technicians are more established support staff responsible for troubleshooting and resolving user issues. Both roles require similar certifications and are used in similar environments, but internships are temporary and educational, while Help Desk roles are ongoing employment positions.

What are the key skills and qualifications needed to thrive as an Internship Level 2 IT Support, and why are they important?

Success as an Internship Level 2 IT Support requires a solid understanding of computer hardware, operating systems, networking fundamentals, and typically some coursework or certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and basic troubleshooting utilities is often expected. Strong problem-solving abilities, effective communication, and a customer-focused attitude help interns excel in assisting users and collaborating with teams. These skills are crucial to efficiently resolve technical issues and ensure smooth IT operations in a professional environment.
What cities are hiring for Internship Level 2 It Support jobs? Cities with the most Internship Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Internship Level 2 It Support jobs? States with the most job openings for Internship Level 2 It Support jobs include:
Internship Level 2 It Support jobs near you
Customer Service Tech II (IT Support Tech)

Customer Service Tech II (IT Support Tech)

System One

Washington, DC • On-site

$28.54/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust

Responsibilities

  • Provide second-level technical support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be addressed at first contact.
  • Perform desk-side and service desk support, including workstation imaging, deployment, and enterprise software/peripheral configuration.
  • Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation.
  • Coordinate with internal and external support teams to ensure timely resolution of escalated issues.
  • Assist with user training and provide guidance on best practices for SEC IT systems and tools.
  • Participate in continuous service improvement activities to enhance operational efficiency and user experience.
Requirements
  • Must meet contract citizenship/work authorization requirements.
  • Ability to obtain and maintain SEC Public Trust (or higher if required).
  • Bachelor's degree.
  • Minimum 4 years of IT support experience in a service desk or desk-side environment.
  • Strong knowledge of Windows and macOS operating systems, hardware troubleshooting, and enterprise applications.
  • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow).
  • Experience with workstation imaging, deployment, and enterprise software configuration.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #851-Rockville-S1

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