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Internship Level 2 It Support Jobs (NOW HIRING)

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Key Responsibilities Provide Level 1-2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Key Responsibilities Provide Level 1-2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Key Responsibilities Provide Level 1-2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops ...

Preston Harris Group

MSP IT Manager

Lakewood, NJ

$93K - $114K/yr

IT Technician Manager - MSP MUST HAVE MSP MANAGEMENT EXPERIENCE Position Summary The company is ... Technical Responsibilities (Level 2) * Handle regular L2 desktop support tickets, including ...

Vaco LLC

IT support Specialist

Los Angeles, CA · On-site +1

Key Responsibilities Provide Level 1-2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops ...

MY WIRELESS

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Assisted Level 2 Support (Under IT Manager Oversight) * Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff. * Support diagnostics and ...

Ivy Tech

IT Support

Columbus, IN · On-site

$20 - $27.50/hr

... Service Level Agreement (SLA) and that the communication documented within cases/incidents is ... two years * Basic life insurance equal to annual salary paid by the College, with optional ...

Ivy Tech Community College

IT Support

Columbus, IN · On-site

$20 - $27.50/hr

The IT Support role involves providing technical and user support, processing IT Helpdesk cases ... Service Level Agreement (SLA) and that the communication documented within cases/incidents is ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

There are three levels (I, II, and III) within the IT Support Technician class. Each is distinguished by its assigned role, skill and experience level and the amount of training and supervision ...

TechCollective

Be Seen First

IT Support Technician - Tier 2

New Orleans, LA · On-site

$52K - $64K/yr

Tier 2 / Level II About TechCollective TechCollective is a worker-owned IT support cooperative. We support small and mid-sized organizations and nonprofits with responsive, security-minded ...

Aero IT

Be Seen First

IT Support Specialist

San Diego, CA · On-site

$45K - $80K/yr

Independently troubleshoot and resolve Level 2 technical issues, including desktop support ... Solid understanding of networking concepts and IT infrastructure (e.g., IP addressing, DNS, DHCP ...

Pae

IT Support Technician

San Diego, CA

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

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Internship Level 2 It Support information

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$9

$17

$25

How much do internship level 2 it support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship level 2 it support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of tasks and projects can I expect to handle as an Internship Level 2 IT Support member?

As an Internship Level 2 IT Support member, you'll typically work on resolving more advanced user issues that go beyond basic troubleshooting, such as diagnosing network connectivity problems, supporting software installations, and assisting with hardware upgrades. You'll likely collaborate closely with senior IT staff, gaining hands-on experience in ticket management, remote support, and documentation. This role often involves working in a team environment, handling escalated tickets from Level 1 support, and contributing to ongoing IT improvement projects. These experiences provide valuable exposure to real-world IT challenges and are a strong foundation for advancing into full-time technical roles.

What is an Internship Level 2 IT Support role?

An Internship Level 2 IT Support role is a position designed for individuals, often students or recent graduates, who are gaining hands-on experience in technical support beyond basic troubleshooting. Level 2 IT Support typically involves resolving more complex technical issues, such as software configuration, network connectivity, and hardware diagnostics, often escalated from Level 1 support. Interns in this role may assist with system upgrades, security updates, and user training, while learning to document solutions and follow company procedures. This position helps interns develop practical IT skills and prepares them for more advanced roles in the IT field.

What is the difference between Internship Level 2 It Support vs Help Desk Technician?

AspectInternship Level 2 It SupportHelp Desk Technician
Required CredentialsBasic IT certifications, ongoing trainingCompTIA A+ or similar certifications often preferred
Work EnvironmentInternship setting, learning-focused, entry-levelHelp desk or support center, customer service-oriented
Employer & Industry UsageInternship programs in IT companies, educational institutionsIT support departments, managed service providers
Common Search & ComparisonYesYes

Internship Level 2 It Support typically refers to an entry-level, learning-focused role for students or new entrants, often part of an internship program. Help Desk Technicians are more established support staff responsible for troubleshooting and resolving user issues. Both roles require similar certifications and are used in similar environments, but internships are temporary and educational, while Help Desk roles are ongoing employment positions.

What are the key skills and qualifications needed to thrive as an Internship Level 2 IT Support, and why are they important?

Success as an Internship Level 2 IT Support requires a solid understanding of computer hardware, operating systems, networking fundamentals, and typically some coursework or certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and basic troubleshooting utilities is often expected. Strong problem-solving abilities, effective communication, and a customer-focused attitude help interns excel in assisting users and collaborating with teams. These skills are crucial to efficiently resolve technical issues and ensure smooth IT operations in a professional environment.
What cities are hiring for Internship Level 2 It Support jobs? Cities with the most Internship Level 2 It Support job openings:
What are the most commonly searched types of Level 2 It Support jobs? The most popular types of Level 2 It Support jobs are:
What states have the most Internship Level 2 It Support jobs? States with the most job openings for Internship Level 2 It Support jobs include:
Internship Level 2 It Support jobs near you
IT support Specialist

IT support Specialist

Vaco LLC

Los Angeles, CA • On-site, Remote

Full-time

Posted 19 days ago

Job description

Job Title Corporate IT Support Specialist Role Overview The Corporate IT Support Specialist provides technical support to corporate employees, executives, and business teams across office and remote environments. This role focuses on endpoint support, identity access, collaboration tools, and maintaining a high-quality end-user experience. Key Responsibilities Provide Level 1–2 IT support to corporate users via phone, chat, and ticketing systems Troubleshoot hardware, software, and operating system issues for laptops and desktops Support identity and access management including account provisioning, password resets, and MFA Support collaboration tools such as email, messaging, and video conferencing platforms Manage endpoint devices using MDM tools and enforce security and compliance policies Assist with onboarding and offboarding of employees Escalate complex technical issues to Tier 2/3 teams as needed Maintain accurate documentation and knowledge base articles Required Qualifications 2–4 years of IT Support or Desktop Support experience in a corporate environment Strong experience supporting Windows and/or macOS environments Familiarity with Active Directory, Azure AD, or similar identity platforms Experience with ticketing systems and ITIL-based workflows Strong customer service and communication skills Preferred Qualifications Experience supporting executives or VIP users Familiarity with MDM tools such as Intune, Jamf, or similar platforms Experience supporting hybrid or remote workforces CompTIA A+, Network+, or similar certifications Core Competencies Professional demeanor and discretion Strong troubleshooting and documentation skills Ability to manage multiple priorities in a fast-paced environment Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here.

Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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About Vaco

Sourced by ZipRecruiter

Vaco delivers critical talent solutions to companies in the areas of consulting, project resources, executive search, direct hire and strategic staffing with expertise in numerous areas including accounting and finance, technology and operations. Vaco's family of brands includes Pivot Point Consulting, a best in KLAS health care IT solutions provider; Focus Search Partners, a retained executive search practice; and MorganFranklin Consulting, Vaco's methodology-driven global consulting platform. Since its founding in 2002, Vaco has grown to serve more than 12,000 clients across the globe with more 9,800 employees. Vaco has been named to Inc. magazine's list of the fastest-growing private companies for the past 15 years and was named to Forbes' 2018-2021 lists of America's Best Recruiting Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2002

Social media

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