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Internship Level 2 It Support Jobs (NOW HIRING)

Maven LLC

IT Field Technician

Columbus, OH · On-site

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional users * Ensuring IT issues are escalated to the appropriate higher level IT Support team members ...

710 Labs

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

Provide level 1 to level 2 support to company staff * Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP, IT * Develop and implement IT processes and procedures

Maravai LifeSciences

IT Support II

San Diego, CA · On-site

$36 - $40/hr

... IT Support II. The IT Support II provides technical support for computer systems, hardware ... a high level of customer service. * Identify and recommend process improvements that enhance ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

What we are looking for SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of ...

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Some prior IT support experience such as an internship positions is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We'll get you ...

Work Comp 360

Be Seen First

IT Support Specialist

Orange, CA · On-site

$28 - $33/hr

Provide Level 1 and Level 2 technical support to employees. * Respond to support requests through the IT service desk, phone, email, and other approved channels. * Diagnose and resolve hardware ...

New

Addison Group

IT Support

Dallas, TX · On-site

Top Skills: * 2+ years of IT Support experience * Microsoft Intune / Endpoint Management * Microsoft 365 * Ticketing / ITSM experience * Strong customer service skills Pluses: * Professional services ...

Brio Water

Level 3 IT Analyst

Glendale, CA · On-site

$80 - $100/hr

About the role We are seeking a Level 3 IT Analyst to join our IT team. This hands‑on technical role serves as an escalation point for Level 2 support staff and is responsible for resolving more ...

New

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Internship Level 2 It Support information

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How much do internship level 2 it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for internship level 2 it support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an Internship Level 2 IT Support?

An Internship Level 2 IT Support role is a position designed for individuals, often students or recent graduates, who are gaining hands-on experience in technical support beyond basic troubleshooting. Level 2 IT Support typically involves resolving more complex technical issues, such as software configuration, network connectivity, and hardware diagnostics, often escalated from Level 1 support. Interns in this role may assist with system upgrades, security updates, and user training, while learning to document solutions and follow company procedures. This position helps interns develop practical IT skills and prepares them for more advanced roles in the IT field.

What types of tasks and projects can I expect to handle as an Internship Level 2 IT Support?

As an Internship Level 2 IT Support member, you'll typically work on resolving more advanced user issues that go beyond basic troubleshooting, such as diagnosing network connectivity problems, supporting software installations, and assisting with hardware upgrades. You'll likely collaborate closely with senior IT staff, gaining hands-on experience in ticket management, remote support, and documentation. This role often involves working in a team environment, handling escalated tickets from Level 1 support, and contributing to ongoing IT improvement projects. These experiences provide valuable exposure to real-world IT challenges and are a strong foundation for advancing into full-time technical roles.

What are the key skills and qualifications needed to thrive as an Internship Level 2 IT Support, and why are they important?

Success as an Internship Level 2 IT Support requires a solid understanding of computer hardware, operating systems, networking fundamentals, and typically some coursework or certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and basic troubleshooting utilities is often expected. Strong problem-solving abilities, effective communication, and a customer-focused attitude help interns excel in assisting users and collaborating with teams. These skills are crucial to efficiently resolve technical issues and ensure smooth IT operations in a professional environment.

What is the difference between Internship Level 2 It Support vs Help Desk Technician?

AspectInternship Level 2 It SupportHelp Desk Technician
Required CredentialsBasic IT certifications, ongoing trainingCompTIA A+ or similar certifications often preferred
Work EnvironmentInternship setting, learning-focused, entry-levelHelp desk or support center, customer service-oriented
Employer & Industry UsageInternship programs in IT companies, educational institutionsIT support departments, managed service providers
Common Search & ComparisonYesYes

Internship Level 2 It Support typically refers to an entry-level, learning-focused role for students or new entrants, often part of an internship program. Help Desk Technicians are more established support staff responsible for troubleshooting and resolving user issues. Both roles require similar certifications and are used in similar environments, but internships are temporary and educational, while Help Desk roles are ongoing employment positions.

What cities are hiring for Internship Level 2 It Support jobs?

Cities with the most Internship Level 2 It Support job openings:

What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

What states have the most Internship Level 2 It Support jobs?

States with the most job openings for Internship Level 2 It Support jobs include:

Internship Level 2 It Support jobs near you

IT Field Technician

Maven LLC

Columbus, OH • On-site

Full-time

Re-posted 12 days ago

Job description

We have a full-time, direct hire opportunity for an IT Field Technician in San Jose, CA. The ideal candidate is someone who is self-driven and has strong communication skills.

The IT Field Technician will provide IT field support for restaurants, regional office, and regional users within assigned region. Ensures IT issues are addressed, resolved, escalated, communicated, and tracked while focusing on extraordinary customer service and end user satisfaction.

WHAT YOU'LL DO

  • Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional users
  • Ensuring IT issues are escalated to the appropriate higher level IT Support team members when necessary
  • Performing preventative maintenance services through field visits and remote access
  • Providing after hours support through on-call rotation process
  • Ensuring restaurants and regional users are completely satisfied with support services
  • Training restaurant and regional users on basic use of hardware and software
  • Installing IT systems at new restaurants and remodels
  • Attending new restaurant openings

WHAT YOU'LL BRING TO THE TABLE

  • A.A. in Computer Science or an equivalent in education and experience
  • Two (2) years of experience with IT support responsibilities
  • Experience in supporting multi-site restaurants and/or supporting or deploying Point of Sale systems preferred
  • Issue management and facilitation experience preferred
  • Strong customer service, organization, and communication skills
  • Strong process management skills
  • Ability to understand software, hardware, telephony and connectivity
  • Ability to acquire data
  • Ability to focus on objectives while being detail-oriented
  • Ability to work independently

Apply