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Internship Knowledge Base Content Jobs (NOW HIRING)

Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...

Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...

$13.75 - $18.25/hr

This internship is designed for a student who is interested in network operations, IT ... knowledge base content, * identifying recurring incident patterns, * assisting with ticket ...

Include knowledge base content on each request as appropriate and communicate identified gaps in knowledge base content. Qualifications Detail oriented and self-motivated; ability to operate with ...

Oversees the creation and maintenance of process documentation, workflows, and knowledge base content to increase employee and manager self-service and reduce inquiry volume * Partnering with the ...

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Internship Knowledge Base Content information

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$13

$21

$31

How much do internship knowledge base content jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for internship knowledge base content in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Internship Knowledge Base Content vs Data Analyst?

AspectInternship Knowledge Base ContentData Analyst
Required CredentialsTypically pursuing or recent graduate, some familiarity with industry toolsBachelor's degree in related field, certifications like SQL, Excel, or Tableau often preferred
Work EnvironmentInternship setting, often in office or remote, supervised by team membersProfessional office environment, collaborative teams, often full-time
Employer & Industry UsageUsed by companies to onboard interns, provide training resources, and document knowledgeUsed by organizations for data analysis, reporting, and decision-making processes

The main difference is that Internship Knowledge Base Content focuses on training and onboarding interns with foundational information, while Data Analysts use detailed data tools and analysis skills to interpret data and support business decisions.

What cities are hiring for Internship Knowledge Base Content jobs? Cities with the most Internship Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Internship Knowledge Base Content jobs? States with the most job openings for Internship Knowledge Base Content jobs include:
Technical Writer & Content QA Specialist:

Technical Writer & Content QA Specialist:

Akraya

Los Gatos, CA • Remote

$60 - $70/hr

Full-time

Posted 2 days ago


Job description

Primary Skills: Technical Writing Advanced, AI QA Expertise, Content Strategy Intermediate, LLM Understanding Intermediate, CMS Management Intermediate Contract Type: W2 Duration: 6+ Months Location: Remote Pay Range: $60 - $70 Per hour on W2 Job Summary: Our client seeks a skilled professional to create and refine internal knowledge base content while rigorously evaluating AI support bot outputs. This role involves a dynamic workflow of writing, testing AI accuracy, and directly addressing content gaps that impact user support. Successful candidates will bridge the technical accuracy of documentation with the intelligent retrieval capabilities of AI systems. Key Responsibilities:
  • Develop and update clear, accurate, and discoverable knowledge articles.
  • Test and analyze AI support bot responses for correctness and relevance.
  • Investigate AI inaccuracies and resolve them by updating or creating content.
  • Collaborate with AI development teams to improve system performance.
  • Ensure content is optimized for AI parsing and enterprise search.
Must-Have Skills:
  • Proven experience in creating technical or help center documentation.
  • Ability to critically evaluate AI outputs and trace root causes of errors.
  • Understanding of how content structure and plain language benefit AI systems.
Domain Experience: Enterprise IT/Help Desk. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

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About Akraya

Sourced by ZipRecruiter

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2001