IT Operations Analyst
Saint Paul, MN · On-site
Preferred : • Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF. • Experience creating IT Knowledge Base content. • Experience coordinating with third-party vendors. Company : US Tech ...
IT Operations Analyst
Saint Paul, MN · On-site
Preferred : • Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF. • Experience creating IT Knowledge Base content. • Experience coordinating with third-party vendors. Company : US Tech ...
Content Analyst
Saint Paul, MN · On-site
... knowledge base articles. Create customer education and onboarding materials to support product ... Support product demonstrations by creating instructional content and training materials. Manage ...
Content Analyst
Saint Paul, MN · On-site
... knowledge base articles. Create customer education and onboarding materials to support product ... Support product demonstrations by creating instructional content and training materials. Manage ...
Content Analyst
Saint Paul, MN · On-site
... knowledge base articles. Create customer education and onboarding materials to support product ... Support product demonstrations by creating instructional content and training materials. Manage ...
Content Analyst
Saint Paul, MN · On-site
... knowledge base articles. Create customer education and onboarding materials to support product ... Support product demonstrations by creating instructional content and training materials. Manage ...
Be Seen First
IT System Administrator L3
Saint Paul, MN · On-site
$70K - $90K/yr
Document technical work, maintain knowledge base content, and ensure accurate reporting. * Support onsite service needs and participate in a rotating on-call schedule. Company Description Company ...
Quick apply
Be Seen First
IT System Administrator L3
Saint Paul, MN · On-site
$70K - $90K/yr
Document technical work, maintain knowledge base content, and ensure accurate reporting. * Support onsite service needs and participate in a rotating on-call schedule. Company Description Company ...
Consultant, Business Delivery - Business Insurance Operations Knowledge Management
Saint Paul, MN · On-site
$77K - $128K/yr
Own and steward the knowledge base across BI OPS, ensuring content is accurate, organized, and current. * Develop and maintain strong relationships with line-of-business stakeholders to ensure ...
Consultant, Business Delivery - Business Insurance Operations Knowledge Management
Saint Paul, MN · On-site
$77K - $128K/yr
Own and steward the knowledge base across BI OPS, ensuring content is accurate, organized, and current. * Develop and maintain strong relationships with line-of-business stakeholders to ensure ...
Desktop Support & Service Desk Technician
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Desktop Support & Service Desk Technician
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Desktop Support & Service Desk Technician
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Desktop Support & Service Desk Technician
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Desktop Support & Service Desk Technician
Northfield, MN · On-site
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Desktop Support & Service Desk Technician
Northfield, MN · On-site
$57K - $81K/yr
Identify automation, self-service, and "shift-left" opportunities and convert proven resolutions into Tier 1 knowledge base content. * System Integration & Connectivity * Ensure seamless integration ...
Linux Operating System Engineer
$33 - $68/hr
Create and update technical documentation, operational procedures, and knowledge base content. * Participate in on-call support and major incident response as needed. Skills * 5+ years of Linux ...
Linux Operating System Engineer
$33 - $68/hr
Create and update technical documentation, operational procedures, and knowledge base content. * Participate in on-call support and major incident response as needed. Skills * 5+ years of Linux ...
IS Application Support Specialist
Belgrade, MN · On-site
$28 - $30/hr
It also maintains technical and end-user documentation, contributes to knowledge base content, and helps keep troubleshooting guidance current. Success in this role requires strong troubleshooting ...
Quick apply
IS Application Support Specialist
Belgrade, MN · On-site
$28 - $30/hr
It also maintains technical and end-user documentation, contributes to knowledge base content, and helps keep troubleshooting guidance current. Success in this role requires strong troubleshooting ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements * Bachelor's Degree or equivalent experience * 4+ Years working in a customer facing role at a ...
Need PeopleSoft ePerformance TAM Business Analyst-----Minneapolis,MN-----Full Time
Minneapolis, MN · On-site
... knowledge-base content, financials, contractor management, performance, talent and company-wide directories. This person is a member of the Corporate IT team and reports to the PeopleSoft Application ...
Need PeopleSoft ePerformance TAM Business Analyst-----Minneapolis,MN-----Full Time
Minneapolis, MN · On-site
... knowledge-base content, financials, contractor management, performance, talent and company-wide directories. This person is a member of the Corporate IT team and reports to the PeopleSoft Application ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
... knowledge-base content, financials, contractor management, performance, talent and company-wide directories. * This person is a member of the Corporate IT team and reports to the PeopleSoft ...
... knowledge-base content, financials, contractor management, performance, talent and company-wide directories. * This person is a member of the Corporate IT team and reports to the PeopleSoft ...
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
Coordinate with product, engineering, marketing, and technical teams to align knowledge base content, customer messaging, and change-impact guidance. * Identify and appropriately report potential ...
AY IT Helpdesk Student Technology Consulting Assistant (WS-ST1)
Northfield, MN · On-site
$12 - $13/hr
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
AY IT Helpdesk Student Technology Consulting Assistant (WS-ST1)
Northfield, MN · On-site
$12 - $13/hr
To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged ...
Maintain knowledge base content and structure * Support skills-based routing and agent assignment within Dynamics Customer Service or Omnichannel environments * Power Platform Automation & Apps
Maintain knowledge base content and structure * Support skills-based routing and agent assignment within Dynamics Customer Service or Omnichannel environments * Power Platform Automation & Apps
Internship Knowledge Base Content information
What is the difference between Internship Knowledge Base Content vs Data Analyst?
| Aspect | Internship Knowledge Base Content | Data Analyst |
|---|---|---|
| Required Credentials | Typically pursuing or recent graduate, some familiarity with industry tools | Bachelor's degree in related field, certifications like SQL, Excel, or Tableau often preferred |
| Work Environment | Internship setting, often in office or remote, supervised by team members | Professional office environment, collaborative teams, often full-time |
| Employer & Industry Usage | Used by companies to onboard interns, provide training resources, and document knowledge | Used by organizations for data analysis, reporting, and decision-making processes |
The main difference is that Internship Knowledge Base Content focuses on training and onboarding interns with foundational information, while Data Analysts use detailed data tools and analysis skills to interpret data and support business decisions.
What are the most commonly searched types of Knowledge Base Content jobs in Minnesota? The most popular types of Knowledge Base Content jobs in Minnesota are:
What cities in Minnesota are hiring for Internship Knowledge Base Content jobs? Cities in Minnesota with the most Internship Knowledge Base Content job openings:
Job description
Job Summary:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an IT Operations Analyst to deliver frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.
Responsibilities:
• Provide walk-up and scheduled in-person support for associates visiting the Tech Lounge.
• Deliver a professional, patient, and empathetic customer experience.
• Clearly explain technical issues in user-friendly language.
• Support Windows, macOS, Android, and iOS devices.
• Provide hands-on and remote support for laptops, desktops, printers, peripherals, and other business hardware.
• Install, configure, and troubleshoot Microsoft Office and other applications.
• Use approved troubleshooting tools such as Bomgar and Nexthink/Amplify.
• Log, update, and document incidents in ServiceNow.
• Perform ticket triage and escalation per SLA/OLA.
• Create and maintain Knowledge Base articles.
• Support meeting and event audio/visual needs.
• Participate in project support and hypercare.
• Coordinate with vendors for repairs and conference-room troubleshooting.
Qualifications:
Required:
• Experience providing end-user technical support in Windows and macOS environments.
• Hands-on experience supporting employee hardware and software.
• Proficiency with Microsoft productivity applications.
• Experience working in a ticketing system such as ServiceNow.
• Strong communication and customer-service skills.
Preferred:
• Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF.
• Experience creating IT Knowledge Base content.
• Experience coordinating with third-party vendors.
Company:
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically. Founded in 2000, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an IT Operations Analyst to deliver frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.
Responsibilities:
• Provide walk-up and scheduled in-person support for associates visiting the Tech Lounge.
• Deliver a professional, patient, and empathetic customer experience.
• Clearly explain technical issues in user-friendly language.
• Support Windows, macOS, Android, and iOS devices.
• Provide hands-on and remote support for laptops, desktops, printers, peripherals, and other business hardware.
• Install, configure, and troubleshoot Microsoft Office and other applications.
• Use approved troubleshooting tools such as Bomgar and Nexthink/Amplify.
• Log, update, and document incidents in ServiceNow.
• Perform ticket triage and escalation per SLA/OLA.
• Create and maintain Knowledge Base articles.
• Support meeting and event audio/visual needs.
• Participate in project support and hypercare.
• Coordinate with vendors for repairs and conference-room troubleshooting.
Qualifications:
Required:
• Experience providing end-user technical support in Windows and macOS environments.
• Hands-on experience supporting employee hardware and software.
• Proficiency with Microsoft productivity applications.
• Experience working in a ticketing system such as ServiceNow.
• Strong communication and customer-service skills.
Preferred:
• Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF.
• Experience creating IT Knowledge Base content.
• Experience coordinating with third-party vendors.
Company:
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically. Founded in 2000, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000