... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
Structure knowledge base content for dual use: internal engineer reference and future AI chatbot consumption * Conduct regular reviews of KB articles for accuracy, relevance, and completeness
Structure knowledge base content for dual use: internal engineer reference and future AI chatbot consumption * Conduct regular reviews of KB articles for accuracy, relevance, and completeness
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
Gather feedback from users to improve knowledge base content quality. * Review, create, edit, and maintain clear and comprehensive documentation for internal and external audiences for accuracy and ...
Gather feedback from users to improve knowledge base content quality. * Review, create, edit, and maintain clear and comprehensive documentation for internal and external audiences for accuracy and ...
Gather feedback from users to improve knowledge base content quality. * Review, create, edit, and maintain clear and comprehensive documentation for internal and external audiences for accuracy and ...
Gather feedback from users to improve knowledge base content quality. * Review, create, edit, and maintain clear and comprehensive documentation for internal and external audiences for accuracy and ...
Technical Writer with Security Clearance
San Antonio, TX · On-site
$44K - $75K/yr
Demonstrated ability to resolve user requests at a basic support level, document interactions, and contribute to knowledge base content using tools such as ServiceNow or Jira. * Strong written ...
Technical Writer with Security Clearance
San Antonio, TX · On-site
$44K - $75K/yr
Demonstrated ability to resolve user requests at a basic support level, document interactions, and contribute to knowledge base content using tools such as ServiceNow or Jira. * Strong written ...
Document resolutions and contribute to the improvement of knowledge base content, support articles, and FAQs based on recurring issues. * Support user onboarding and basic training activities on ...
Document resolutions and contribute to the improvement of knowledge base content, support articles, and FAQs based on recurring issues. * Support user onboarding and basic training activities on ...
... base content. • Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. • Ensure completion of internal ...
... base content. • Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. • Ensure completion of internal ...
The specialist also develops and maintains knowledge base content, user documentation, and training materials to improve data usability and self-service adoption. This person monitors data service ...
The specialist also develops and maintains knowledge base content, user documentation, and training materials to improve data usability and self-service adoption. This person monitors data service ...
IT Knowledge Manager with Security Clearance
San Antonio, TX · On-site
$86K - $105K/yr
Develops -Knowledge base articles and SOPs. Updated SharePoint Portal content. Centralized repository of foundational documents. Training and documentation packages. The IT KM Specialist ensures DHA ...
IT Knowledge Manager with Security Clearance
San Antonio, TX · On-site
$86K - $105K/yr
Develops -Knowledge base articles and SOPs. Updated SharePoint Portal content. Centralized repository of foundational documents. Training and documentation packages. The IT KM Specialist ensures DHA ...
... base content. • Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. • Ensure completion of internal ...
... base content. • Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions. • Ensure completion of internal ...
Technical Support Engineer
Italy, TX · On-site
Create knowledge base content where none exists while updating existing to correctly position solutions. * Understanding of critical account infrastructure and technical environments. * Provide white ...
Technical Support Engineer
Italy, TX · On-site
Create knowledge base content where none exists while updating existing to correctly position solutions. * Understanding of critical account infrastructure and technical environments. * Provide white ...
Content Development: Design and maintain updated instructional materials, such as user manuals, job aids, and knowledge base content. * Performance Metrics: Assess training effectiveness using data ...
Content Development: Design and maintain updated instructional materials, such as user manuals, job aids, and knowledge base content. * Performance Metrics: Assess training effectiveness using data ...
GCP Release Management / Testing Lead
Plano, TX · On-site
$65/hr
Define operational handoffs, including runbooks, support model, SLAs, and knowledge base content, to ensure teams are production-ready. Required Qualifications 7+ years of experience in release ...
GCP Release Management / Testing Lead
Plano, TX · On-site
$65/hr
Define operational handoffs, including runbooks, support model, SLAs, and knowledge base content, to ensure teams are production-ready. Required Qualifications 7+ years of experience in release ...
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Technology Support Specialist
Austin, TX · On-site
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Quick apply
Technology Support Specialist
Austin, TX · On-site
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Technology Support Specialist
Austin, TX · On-site
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Quick apply
Technology Support Specialist
Austin, TX · On-site
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Creates and maintains technical documentation, user communications, and knowledge base content * Participates in the inventory control and reporting of IT hardware and software assets * Follows ...
Create and maintain technical documentation and knowledge base content. * Support continuous improvement by recommending and implementing platform enhancements. * Stay up to date with the latest ...
Create and maintain technical documentation and knowledge base content. * Support continuous improvement by recommending and implementing platform enhancements. * Stay up to date with the latest ...
Internship Knowledge Base Content information
What is the difference between Internship Knowledge Base Content vs Data Analyst?
| Aspect | Internship Knowledge Base Content | Data Analyst |
|---|---|---|
| Required Credentials | Typically pursuing or recent graduate, some familiarity with industry tools | Bachelor's degree in related field, certifications like SQL, Excel, or Tableau often preferred |
| Work Environment | Internship setting, often in office or remote, supervised by team members | Professional office environment, collaborative teams, often full-time |
| Employer & Industry Usage | Used by companies to onboard interns, provide training resources, and document knowledge | Used by organizations for data analysis, reporting, and decision-making processes |
The main difference is that Internship Knowledge Base Content focuses on training and onboarding interns with foundational information, while Data Analysts use detailed data tools and analysis skills to interpret data and support business decisions.
Full-time
Posted 23 days ago
Job description
Job Title: Content Management System Administrator
Duration: 6 months (contract)
Location: Austin, TX
Duties:
As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.
Key Qualifications:
Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content
Highly skilled in administrative experience of Adobe Experience Manager
Experience writing requirements for content projects and tools
Experience managing content in multiple languages
Excellent verbal, written, and interpersonal skills
Comfort presenting to wide audiences, from writers to upper management
Ability to express ideas clearly, confidently, and diplomatically
Acrolinx experience a plus
Description:
Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features
Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details
Propose plans and gain agreement with product owners, knowledge base managers and others
Create and maintain a schedule for all initiatives, and execute tasks on time
Regularly document and communicate project status to stakeholders
Document content processes and tools as needed, and work with others to document
Complete administrative tasks for projects with tight deadlines
Ensure content processes are cost-effective and maximize shared and re-usable resources
Train content producers and share CMS expertise with internal and external teams
Education:
BA or BS degree is required
MA, MS, MIS, or MBA a huge plus
3+ years' experience delivering effective content projects
About WinMax Systems
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
51 - 200 Employees
Headquarters location
Milpitas, CA, US
Year founded
2005