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Internship Knowledge Base Content Jobs in Texas (NOW HIRING)

Structure knowledge base content for dual use: internal engineer reference and future AI chatbot consumption * Conduct regular reviews of KB articles for accuracy, relevance, and completeness

AI Knowledge Base Coordinator

West Lake Hills, TX · On-site

$17 - $22/hr

You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...

Create knowledge base content where none exists while updating existing to correctly position solutions. * Understanding of critical account infrastructure and technical environments. * Provide white ...

Content Development: Design and maintain updated instructional materials, such as user manuals, job aids, and knowledge base content. * Performance Metrics: Assess training effectiveness using data ...

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Internship Knowledge Base Content information

What is the difference between Internship Knowledge Base Content vs Data Analyst?

AspectInternship Knowledge Base ContentData Analyst
Required CredentialsTypically pursuing or recent graduate, some familiarity with industry toolsBachelor's degree in related field, certifications like SQL, Excel, or Tableau often preferred
Work EnvironmentInternship setting, often in office or remote, supervised by team membersProfessional office environment, collaborative teams, often full-time
Employer & Industry UsageUsed by companies to onboard interns, provide training resources, and document knowledgeUsed by organizations for data analysis, reporting, and decision-making processes

The main difference is that Internship Knowledge Base Content focuses on training and onboarding interns with foundational information, while Data Analysts use detailed data tools and analysis skills to interpret data and support business decisions.

What are the most commonly searched types of Knowledge Base Content jobs in Texas? The most popular types of Knowledge Base Content jobs in Texas are:
Content Management System Administrator

Content Management System Administrator

WinMax Systems Corporation

Austin, TX • On-site

Full-time

Posted 23 days ago


Job description

Job Description

Job Title: Content Management System Administrator

Duration: 6 months (contract)

Location: Austin, TX

Duties:

As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.

Qualifications

Key Qualifications:

Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content

Highly skilled in administrative experience of Adobe Experience Manager

Experience writing requirements for content projects and tools

Experience managing content in multiple languages

Excellent verbal, written, and interpersonal skills

Comfort presenting to wide audiences, from writers to upper management

Ability to express ideas clearly, confidently, and diplomatically

Acrolinx experience a plus

Description:

Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features

Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details

Propose plans and gain agreement with product owners, knowledge base managers and others

Create and maintain a schedule for all initiatives, and execute tasks on time

Regularly document and communicate project status to stakeholders

Document content processes and tools as needed, and work with others to document

Complete administrative tasks for projects with tight deadlines

Ensure content processes are cost-effective and maximize shared and re-usable resources

Train content producers and share CMS expertise with internal and external teams

Additional Information

Education:

BA or BS degree is required

MA, MS, MIS, or MBA a huge plus

3+ years' experience delivering effective content projects