... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
... knowledge base content, including working on task-oriented administration details Propose plans and gain agreement with product owners, knowledge base managers and others Create and maintain a ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
UX Content Strategist - 100% REMOTE
Dallas, TX · On-site +1
$60 - $65/hr
Knowledge base content * Product-related communications and guidance * Create content strategies that align with user needs, business goals, brand standards, and regulatory requirements. * Ensure ...
UX Content Strategist - 100% REMOTE
Dallas, TX · On-site +1
$60 - $65/hr
Knowledge base content * Product-related communications and guidance * Create content strategies that align with user needs, business goals, brand standards, and regulatory requirements. * Ensure ...
Contact Center Speech Tuner
Austin, TX · On-site
Uses call insights to supportimprovements to counselor scripting, training materials, IVR prompts, websitelanguage, written communications, and knowledge base content. Partners with business areas ...
Contact Center Speech Tuner
Austin, TX · On-site
Uses call insights to supportimprovements to counselor scripting, training materials, IVR prompts, websitelanguage, written communications, and knowledge base content. Partners with business areas ...
Technical Writer with Security Clearance
San Antonio, TX · On-site
$44K - $75K/yr
... compliance across content. * Assist in maintaining documentation and knowledge repositories ... base content using tools such as ServiceNow or Jira. * Strong written communication skills ...
Technical Writer with Security Clearance
San Antonio, TX · On-site
$44K - $75K/yr
... compliance across content. * Assist in maintaining documentation and knowledge repositories ... base content using tools such as ServiceNow or Jira. * Strong written communication skills ...
Contact Center Speech Tuner
Austin, TX · On-site
Uses call insights to supportimprovements to counselor scripting, training materials, IVR prompts, websitelanguage, written communications, and knowledge base content. Partners with business areas ...
Contact Center Speech Tuner
Austin, TX · On-site
Uses call insights to supportimprovements to counselor scripting, training materials, IVR prompts, websitelanguage, written communications, and knowledge base content. Partners with business areas ...
... * Assist with account setup, password resets, and routine access requests in accordance with ... Document resolutions and contribute to the improvement of knowledge base content, support articles ...
... * Assist with account setup, password resets, and routine access requests in accordance with ... Document resolutions and contribute to the improvement of knowledge base content, support articles ...
Structure and tag content to support AI-powered search, Now Assist and Virtual Agent in ServiceNow, monitoring performance and flagging retrieval issues. * Track knowledge base health across usage ...
Structure and tag content to support AI-powered search, Now Assist and Virtual Agent in ServiceNow, monitoring performance and flagging retrieval issues. * Track knowledge base health across usage ...
Content Strategist, Knowledge Architecture
Dallas, TX · On-site
$85K - $106K/yr
We are seeking a Content Strategist, Knowledge Architecture , to help define and implement the ... estimate of the base compensation range for this position is $85,400 - $106,800 USD. This ...
Content Strategist, Knowledge Architecture
Dallas, TX · On-site
$85K - $106K/yr
We are seeking a Content Strategist, Knowledge Architecture , to help define and implement the ... estimate of the base compensation range for this position is $85,400 - $106,800 USD. This ...
UX Content Writer
Irving, TX · On-site
Artifacts you will deliver scripts content strategy knowledge base articles and content embedded within the product All youll need for success Minimum qualifications -education and prior job ...
UX Content Writer
Irving, TX · On-site
Artifacts you will deliver scripts content strategy knowledge base articles and content embedded within the product All youll need for success Minimum qualifications -education and prior job ...
Physics Content Developer (Contract)
Austin, TX · On-site
$30 - $35/hr
Strong knowledge base in Physics. * Experience teaching physics at the secondary or post-secondary level. * Experience writing physics-related instructional or assessment content. * Strong computer ...
Physics Content Developer (Contract)
Austin, TX · On-site
$30 - $35/hr
Strong knowledge base in Physics. * Experience teaching physics at the secondary or post-secondary level. * Experience writing physics-related instructional or assessment content. * Strong computer ...
Contact Center Speech Tuner
Austin, TX · On-site
... knowledge base content. • Partners with business areas toevaluate whether operational changes are improving clarity, consistency, andmember service outcomes. • Presents findings in a clear ...
Contact Center Speech Tuner
Austin, TX · On-site
... knowledge base content. • Partners with business areas toevaluate whether operational changes are improving clarity, consistency, andmember service outcomes. • Presents findings in a clear ...
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Content Coordinator
Richardson, TX · On-site
Offer ongoing support to users to maximize the effectiveness and adoption of the knowledge base ... workflows. * Assist with data mapping and support knowledge document automation initiatives.
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$16.50 - $21.75/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$16.50 - $21.75/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
Customer Care Coordinator
Irving, TX · On-site
$17.25 - $22.50/hr
Partner with the Systems Specialist team to create, update, and maintain internal and customer-facing knowledge base content, ensuring information remains accurate, current, and accessible. * Process ...
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Content Management System Administrator
Austin, TX
Full-time
Re-posted 22 days ago
Job description
Job Title: Content Management System Administrator
Duration: 6 months (contract)
Location: Austin, TX
Duties:
As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.
Key Qualifications:
Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content
Highly skilled in administrative experience of Adobe Experience Manager
Experience writing requirements for content projects and tools
Experience managing content in multiple languages
Excellent verbal, written, and interpersonal skills
Comfort presenting to wide audiences, from writers to upper management
Ability to express ideas clearly, confidently, and diplomatically
Acrolinx experience a plus
Description:
Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features
Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details
Propose plans and gain agreement with product owners, knowledge base managers and others
Create and maintain a schedule for all initiatives, and execute tasks on time
Regularly document and communicate project status to stakeholders
Document content processes and tools as needed, and work with others to document
Complete administrative tasks for projects with tight deadlines
Ensure content processes are cost-effective and maximize shared and re-usable resources
Train content producers and share CMS expertise with internal and external teams
Education:
BA or BS degree is required
MA, MS, MIS, or MBA a huge plus
3+ years' experience delivering effective content projects
About WinMax Systems
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
51 - 200 Employees
Headquarters location
Milpitas, CA, US
Year founded
2005