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Intern Verizon Wireless Call Center information

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How much do intern verizon wireless call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for intern verizon wireless call center in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intern at Verizon Wireless Call Center?

To thrive as an Intern at a Verizon Wireless Call Center, you typically need strong communication skills, basic problem-solving abilities, and a high school diploma or current enrollment in a relevant program. Familiarity with customer relationship management (CRM) software and telephone systems is often expected, while on-the-job training may cover specific tools used by Verizon. Exceptional interpersonal skills, patience, and a willingness to learn help interns stand out when handling customer inquiries and collaborating with team members. These skills and qualities are crucial for delivering excellent customer service and supporting smooth call center operations.

What is the difference between Intern Verizon Wireless Call Center vs Customer Service Representative?

AspectIntern Verizon Wireless Call CenterCustomer Service Representative
RoleEntry-level internship focusing on learning call center operations and customer interaction skillsFull-time or part-time role handling customer inquiries, troubleshooting, and support
CredentialsTypically pursuing or recent graduate; minimal certifications requiredHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentTraining environment within Verizon facilities or remote; supervised and educationalActive call center environment; customer-facing and performance-driven
DurationTemporary internship, usually a few monthsOngoing employment or contract basis

In summary, the Intern Verizon Wireless Call Center is a temporary, educational role designed for individuals gaining experience in customer service within Verizon, whereas a Customer Service Representative is a permanent or ongoing position focused on providing direct support to customers. The internship emphasizes learning and development, while the representative role centers on daily customer interactions and problem-solving.

What does an intern at Verizon Wireless Call Center do?

An Intern at the Verizon Wireless Call Center typically assists with customer service tasks, supports call center staff, and learns about telecommunications operations. Responsibilities may include handling customer inquiries, helping resolve issues, and participating in training sessions. The internship is designed to provide hands-on experience in a fast-paced call center environment and may also involve working on special projects or administrative duties. Interns gain valuable communication, problem-solving, and technical skills while learning about Verizon’s products and services.

Does Verizon Wireless Call Center hire interns?

Verizon Wireless Call Center does offer internship opportunities for students and entry-level candidates interested in customer service and telecommunications. Internships typically involve training on call handling, CRM tools, and communication skills, and may be available seasonally or year-round depending on the program. Applicants usually need to meet specific eligibility criteria such as enrollment in a related field of study and availability during the internship period.
More about Intern Verizon Wireless Call Center jobs
What cities are hiring for Intern Verizon Wireless Call Center jobs? Cities with the most Intern Verizon Wireless Call Center job openings:
What are the most commonly searched types of Verizon Wireless Call Center jobs? The most popular types of Verizon Wireless Call Center jobs are:
What states have the most Intern Verizon Wireless Call Center jobs? States with the most job openings for Intern Verizon Wireless Call Center jobs include:
What job categories do people searching Intern Verizon Wireless Call Center jobs look for? The top searched job categories for Intern Verizon Wireless Call Center jobs are:
Intern Verizon Wireless Call Center jobs near you
Infographic showing various Intern Verizon Wireless Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,836 per year, or $18.7 per hour.

Call Center Representative

Cellular Sales Verizon Authorized Retailer

La Marque, TX • On-site

$14.75 - $18.25/hr

Other

Re-posted 2 days ago

Job description

Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
  1. Follow up on distributed leads
  2. Generate store traffic and contribute to the markets success
  3. Handle customer inquiries both by phone and text
  4. Support sales force by generating sales leads
  5. Follow communication scripts when handing different topics
  6. Research required information using available resources
  7. Provide customers with product and service information
  8. Candidates should be able to take feedback and criticism to improve productivity and character

Competencies
  1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
  1. High School diploma or GED

Preferred Education and Experience
  1. Previous office experience
  2. Proficient in Microsoft Office
  3. Knowledge of customer service principles and practices
  4. Experience in a call center or customer service environment
  5. Data entry and typing skills (including 10 key)

Essentials
  • Positive attitude
  • High school diploma or equivalent; college degree preferred
  • Minimum two years of related work experience
  • Effective communication skills
  • Interest and understanding of technology products and services
  • Business ownership mentality

Compensation
  • The highest in the wireless industry

Apply