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Vice President Verizon Wireless Call Center Jobs

Murphy-Hoffman Company

Job Details Job Title VP of Operations Business Function Management Branch Name Murphy-Hoffman ... Provides overall leadership and direction for the Service, Road Ready, Call Center and Warranty ...

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Vice President Verizon Wireless Call Center information

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$79.5K

$163.2K

$262K

How much do vice president verizon wireless call center jobs pay per year?

As of Aug 31, 2026, the average yearly pay for vice president verizon wireless call center in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a vice president Verizon Wireless call center do?

A Vice President of Verizon Wireless Call Center is responsible for overseeing the strategic operations and overall performance of the call center division. This includes managing large teams, ensuring customer satisfaction, implementing new technologies, and driving business goals such as sales and retention. They collaborate with other executives to optimize processes, develop training programs, and enhance service quality. Their leadership ensures the call center aligns with Verizon's corporate objectives and delivers a positive customer experience.

What are the key skills and qualifications needed to thrive as a vice president Verizon Wireless call center?

To thrive as a Vice President of a Verizon Wireless Call Center, you need extensive leadership experience, a strong background in operations management, and typically a bachelor’s or master’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center analytics tools, and experience with Six Sigma or Lean methodologies are highly valued. Outstanding communication, strategic thinking, and the ability to motivate large teams are crucial soft skills in this role. These skills are essential for driving operational excellence, customer satisfaction, and achieving organizational goals in a high-volume, customer-facing environment.

What are the main challenges faced by a vice president Verizon Wireless call center, and how can they be addressed?

A Vice President leading a Verizon Wireless Call Center often faces challenges such as maintaining high customer satisfaction, ensuring operational efficiency, and managing a large, diverse team across multiple locations. Balancing technological innovation with employee training and engagement is critical to delivering consistent service quality. Proactively addressing these challenges involves implementing robust performance metrics, fostering a culture of continuous improvement, and collaborating closely with other departments like IT and HR to support both customers and staff. Success in this role often relies on strong leadership, strategic planning, and adaptability in a fast-evolving telecommunications environment.

What is the difference between Vice President Verizon Wireless Call Center vs Director Verizon Wireless Call Center?

AspectVice President Verizon Wireless Call CenterDirector Verizon Wireless Call Center
ResponsibilitiesStrategic leadership, overall operations, and long-term planningOversees daily operations, manages teams, implements policies
Required CredentialsTypically requires extensive experience in call center management, leadership skills, and industry knowledgeRequires management experience, industry familiarity, and leadership abilities
Work EnvironmentExecutive-level setting, strategic meetings, cross-department collaborationOperational environment, team management, process optimization
Industry UsageCommonly used for senior leadership roles overseeing large call centersUsed for senior management overseeing daily call center operations

The Vice President Verizon Wireless Call Center focuses on strategic leadership and long-term planning, while the Director handles daily operations and team management. Both roles require industry experience, but the Vice President operates at a higher strategic level.

What cities are hiring for Vice President Verizon Wireless Call Center jobs?

Cities with the most Vice President Verizon Wireless Call Center job openings:

What are the most commonly searched types of Verizon Wireless Call Center jobs?

The most popular types of Verizon Wireless Call Center jobs are:

What states have the most Vice President Verizon Wireless Call Center jobs?

States with the most job openings for Vice President Verizon Wireless Call Center jobs include:

What job categories do people searching Vice President Verizon Wireless Call Center jobs look for?

The top searched job categories for Vice President Verizon Wireless Call Center jobs are:

Vice President Verizon Wireless Call Center jobs near you
Infographic showing various Vice President Verizon Wireless Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Verizon Wireless Sales Expert

Acton, MA • On-site

Arlington Wireless Inc
See more jobs at Arlington Wireless Incexternal

$40K - $60K/yr

Part-time

Re-posted 18 days ago

Job description

Verizon wireless sales Expert: We are looking for a reliable individual with customer service skills to sell Verizon Wireless produts and services at our Acton, MA location. As a retail sales associate, you will get to know our communication technology inside and out. And you will be the one everyone else looks to when it comes to what's next in wireless technology solutions. It's good to be the expert.

Job Description: Sell all products and services offered by the Verizon. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments. Maintain strong knowledge of all Verizon products, accessories, pricing plans.
We will train the right person.

Job Type: Full-time / Part-time. You make commission on everything you sell addition to a great base pay.

If this sounds like the right job for you, please attach your resume with cover letter of why you would be a good fit at Verizon in Arlington.

Job Type: Full-time

Experience:

  • Call Center: 1 year (Preferred)
  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Additional Compensation:

  • Commission

Work Location:

  • One location

Communication method(s) used:

  • In person

Schedule:

  • Weekends required